Labor Relations Commons^™

Essential Skills For Leadership Effectiveness In Diverse Workplace Development, Szu-Fang Chuang

Online Journal for Workforce Education and Development

Globalization, technology advances, and diversity have greatly influenced international business and multinational management operations. Global managers cannot consistently apply traditional leadership when dealing with multiple cultural conflicts and managing international employees in the rapidly changed diverse workplace. This study is an initial effort to examine the new looks of leadership in the diverse workplace development and identify essential leadership skills demanded in a global context. Global leaders need to develop cultural awareness, global mindset, interpersonal skill and effective manager-employee relationship in facing the changes and challenges of the global market. Eleven essential leadership skills for the global leaders to promote …