Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Labor Relations
Communicating Across Cultures, Ken Margolies
Communicating Across Cultures, Ken Margolies
Ken Margolies
[Excerpt] Communication is the key to so many things a steward does, and good communication skills are something experienced stewards develop. But even experienced stewards have special challenges when the communication is between people of different cultures.
Talking Vs. Communicating, Ken Margolies
Talking Vs. Communicating, Ken Margolies
Ken Margolies
[Excerpt] There is a saying, "When all is said and done, more is said than done." Stewards who attend union meetings to decide how to handle and issue or grievance sessions with management probably agree. Why is it so difficult to get past the talk and make decisions, agreements, and well, get things done?