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Full-Text Articles in Labor Relations

Introduction To A Special Issue On Inequality In The Workplace (“What Works?), Pamela S. Tolbert, Emilio J. Castilla Jul 2017

Introduction To A Special Issue On Inequality In The Workplace (“What Works?), Pamela S. Tolbert, Emilio J. Castilla

Pamela S Tolbert

[Excerpt] While overt expressions of racial and gender bias in U.S. workplaces have declined markedly since the passage of the original Civil Rights Act and the creation of the Equal Employment Opportunity Commission a half century ago (Eagly and Chaiken 1993; Schuman, Steeh, Bobo, and Krysan 1997; Dobbin 2009), a steady stream of research indicates that powerful, if more covert forms of bias persist in contemporary workplaces (Greenwald and Banaji 1995; Pager, Western, and Bonikowski 2009; England 2010; Heilman 2012). In line with this research, high rates of individual and class-based lawsuits alleging racial and gender discrimination suggest that many …


Empathy Gaps Between Helpers And Help-Seekers: Implications For Cooperation, Vanessa K. Bohns, Francis J. Flynn Apr 2016

Empathy Gaps Between Helpers And Help-Seekers: Implications For Cooperation, Vanessa K. Bohns, Francis J. Flynn

Vanessa K. Bohns

Help-seekers and potential helpers often experience an “empathy gap” – an inability to understand each other’s unique perspectives. Both parties are concerned about their reputation, self-esteem, and relationships, but these concerns differ in ways that lead to misinterpretation of the other party’s actions, and, in turn, missed opportunities for cooperation. In this article, we review research that describes the role-specific concerns of helpers and help-seekers. We then review studies of emotional perspective-taking, which can help explain why help-seekers and helpers often experience empathy gaps. We go on to discuss recent work that illustrates the consequences of empathy gaps between helpers …


Regulatory Focus And Interdependent Economic Decision-Making, Jun Gu, Vanessa K. Bohns, Geoffrey J. Leonardelli Mar 2016

Regulatory Focus And Interdependent Economic Decision-Making, Jun Gu, Vanessa K. Bohns, Geoffrey J. Leonardelli

Vanessa K. Bohns

Traditional theories of self-interest cannot predict when individuals pursue relative and absolute economic outcomes in interdependent decision-making, but we argue that regulatory focus (Higgins, 1997) can. We propose that a concern with security (prevention focus) motivates concerns with social status, leading to the regulation of relative economic outcomes, but a concern with growth (promotion focus) motivates the maximization of opportunities, leading to a focus on absolute outcomes. Two studies supported our predictions; regardless of prosocial or proself motivations, a promotion focus yielded greater concern with absolute outcomes, but a prevention focus yielded greater concern with relative outcomes. Also, Study 3 …


Living Large: The Powerful Overestimate Their Own Height, Michelle M. Duguid, Jack A. Goncalo Aug 2011

Living Large: The Powerful Overestimate Their Own Height, Michelle M. Duguid, Jack A. Goncalo

Jack Goncalo

Three experiments tested the prediction that individuals’ experience of power influences perceptions of their own height. Power decreased judgments of an object’s height relative to the self (Study 1), made participants overestimate their own height (Study 2) and caused participants to choose a taller avatar to represent them in a second-life game (Study 3). These results emerged regardless of whether power was experientially primed (Study 1 and 3) or manipulated through roles (Study 2). Although a great deal of research has shown that physically imposing individuals are more likely to acquire power, this work is the first to show that …


The Bias Against Creativity: Why People Desire But Reject Creative Ideas, Jennifer S. Mueller, Shimul Melwani, Jack A. Goncalo Aug 2011

The Bias Against Creativity: Why People Desire But Reject Creative Ideas, Jennifer S. Mueller, Shimul Melwani, Jack A. Goncalo

Jack Goncalo

People often reject creative ideas even when espousing creativity as a desired goal. To explain this paradox, we propose that people can hold a bias against creativity that is not necessarily overt, and which is activated when people experience a motivation to reduce uncertainty. In two studies, we measure and manipulate uncertainty using different methods including: discrete uncertainty feelings, and an uncertainty reduction prime. The results of both studies demonstrated a negative bias toward creativity (relative to practicality) when participants experienced uncertainty. Furthermore, the bias against creativity interfered with participants’ ability to recognize a creative idea. These results reveal a …


From A Mirage To An Oasis: Narcissism, Perceived Creativity, And Creative Performance, Jack Goncalo, Francis J. Flynn, Sharon H. Kim Jun 2010

From A Mirage To An Oasis: Narcissism, Perceived Creativity, And Creative Performance, Jack Goncalo, Francis J. Flynn, Sharon H. Kim

Jack Goncalo

We examine the link between narcissism and creativity at the individual, relational, and group levels of analysis. We find that narcissists are not necessarily more creative than others but they think they are, and they are adept at convincing others to agree with them. In the first study, narcissism was positively associated with self-rated creativity, despite the fact that blind coders saw no difference between the creative products offered by those low and high on narcissism. In a second study, more narcissistic individuals asked to pitch creative ideas to a target person were judged by the targets as being more …


Hidden Consequences Of The Group Serving Bias: Causal Attributions And The Quality Of Group Decision Making, Jack Goncalo, Michelle M. Duguid May 2010

Hidden Consequences Of The Group Serving Bias: Causal Attributions And The Quality Of Group Decision Making, Jack Goncalo, Michelle M. Duguid

Jack Goncalo

A long stream of research in attribution theory suggests that groups are biased toward attributing their success to factors that are internal to their group. However, the existing research has confounded two types of attributions that are both internal to the group, but theoretically distinct: (1) Attributions that differentiate between the contributions made by each individual group member and (2) attributions that focus on the group as a whole. This dichotomy is important because, drawing on theories of social influence, we predict that different types of attributions will have different consequences for the quality of group decision making. In experiment …


Past Success And Creativity Over Time: A Study Of Inventors In The Hard Disk Drive Industry, Pino G. Audia, Jack A. Goncalo May 2010

Past Success And Creativity Over Time: A Study Of Inventors In The Hard Disk Drive Industry, Pino G. Audia, Jack A. Goncalo

Jack Goncalo

We integrate psychological theories of individual creativity with organizational theories of exploration versus exploitation in order to examine the relationship between past success and creativity over time. A key prediction derived from this theoretical integration is that successful people should be more likely to generate new ideas, but these ideas will tend to be less divergent as they favor the exploitation of familiar knowledge at the expense of the exploration of new domains. This prediction departs from the often-held view that people who generate more ideas will also generate ideas that are more divergent. Analyses of patenting in the hard …


Can Confidence Come Too Soon? Collective Efficacy, Conflict And Group Performance Over Time, Jack Goncalo, Evan Polman, Christina Maslach May 2010

Can Confidence Come Too Soon? Collective Efficacy, Conflict And Group Performance Over Time, Jack Goncalo, Evan Polman, Christina Maslach

Jack Goncalo

Groups with a strong sense of collective efficacy set more challenging goals, persist in the face of difficulty, and are ultimately more likely to succeed than groups who do not share this belief. Given the many advantages that may accrue to groups who are confident, it would be logical to advise groups to build a high level of collective efficacy as early as possible. However, we draw on Whyte’s (1998) theory of collective efficacy and groupthink, to predict that when confidence emerges at a high level toward the beginning of a group’s existence, group members may be less likely to …