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Human Resources Management Commons

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Full-Text Articles in Human Resources Management

Generational Differences In Work Attitudes: Evidence From The Hospitality Industry, David Solnet, Anna Kralj Jan 2011

Generational Differences In Work Attitudes: Evidence From The Hospitality Industry, David Solnet, Anna Kralj

Hospitality Review

Our understanding of employee attitudes and their impact on business outcomes has been further complicated in recent years by the newest cohort of service workers. Known as Generation Y (Gen Y), they appear to approach employment in a manner different to that of their predecessors. A review of the academic literature reveals little empirical evidence to support an appropriate understanding of the impact of such difference. This paper provides an overview of a large-scale study into generational differences in employee attitudes and reports on the preliminary data analysis of a survey of over 900 hospitality employees. The most important initial …


Managing The Millennials: Employee Retention Strategies For Generation Y, Nicholas W. Thompson Jan 2011

Managing The Millennials: Employee Retention Strategies For Generation Y, Nicholas W. Thompson

CMC Senior Theses

This paper provides a comprehensive analysis of Millennials' beliefs and attitudes and how that will affect their conception of the employer-employee psychological contract. This analysis should provide a greater understanding of how the childhoods of Millennials have affected their attitudes for life and career aspirations. Further, it explores retention strategies for workplace culture, management style, and growth and advancement.