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Full-Text Articles in Human Resources Management
The Effects Of Technical Difficulties On Learning And Attrition During Online Training, Traci Sitzmann, Katherine Ely, Bradford S. Bell, Kristina N. Bauer
The Effects Of Technical Difficulties On Learning And Attrition During Online Training, Traci Sitzmann, Katherine Ely, Bradford S. Bell, Kristina N. Bauer
Bradford S Bell
Although online instruction has many potential benefits, technical difficulties are one drawback to the increased use of this medium. A repeated measures design was used to examine the effect that technical difficulties have on learning and attrition from voluntary online training. Adult learners (N = 530) were recruited online and volunteered to participate in a four-hour training program on using computer spreadsheets. Technical difficulties were inserted in some of the training modules in the form of error messages. Using multilevel modeling, the results indicated that the presence of these technical difficulties impaired learning, such that test scores were lower in …
A Multilevel Analysis Of The Effects Of Technical Interruptions On Learning And Attrition From Web-Based Instruction, Traci Sitzmann, Katherine Ely, Bradford S. Bell, Kristina Bauer
A Multilevel Analysis Of The Effects Of Technical Interruptions On Learning And Attrition From Web-Based Instruction, Traci Sitzmann, Katherine Ely, Bradford S. Bell, Kristina Bauer
Bradford S Bell
As training is increasingly integrated in the workplace and embedded in work technology, trainees are confronted by a variety of workplace and technological interruptions. This article presents a conceptual framework characterizing different types of interruptions and the extent to which they disrupt learning. A longitudinal design was then used to examine the effects of one form of interruption — technical difficulties — on trainees’ (N = 530) self-regulatory processes, learning, and attrition from Web-based instruction. Test scores were 1.33 points lower (out of 20) in modules where trainees encountered technical difficulties. Technical difficulties also had differential effects on attrition rates …