Human Resources Management Commons^™

Multigenerational Perceptions Of The Law Enforcement Work Environment, William K. Akin

Ed.D. Dissertations

Leaders struggle to address shifting characteristics between generational cohorts in a multigenerational workforce. Research has shown that law enforcement culture supports an antiquated approach to leadership and that popular generational stereotypes are not consistent with behaviors in the workplace. This research was designed to help the law enforcement community understand generational values, beliefs, and work ethics, and to recommend ways to reduce generational stereotypes, address employee shortages, and improve the overall connection to their communities. The Copenhagen Psychosocial Questionnaire II was used in an online survey to anonymously collect data from 441 law enforcement participants within the Baby Boomer, Generation …

Female Leaders And Their Beliefs Regarding Weightism When Selecting Protégés, Lynne D. Shipley

Scholar Week 2016 - present

This study focused on women in leadership, and if weight was a consideration in their selection of a protégé. Two races were represented, Black and White, and five age groups (Total n = 87). A mixed methodology study was conducted to evaluate the data. Participants were asked to name traits deemed important for a mentee. The adjectives were quantified, themed and coded. A Fisher’s Exact Test was conducted to test the relationship between the themed word selection by race and by age. The Weight Implicit Association Test (IAT) was administered to capture implicit and explicit scores regarding weight. The range …

21st Century Church Leadership And Pastor Preparation, Veronica Abney

Scholar Week 2016 - present

This study examined 21st-century American churches and the pastors who lead them to determine whether those pastors who attended seminaries, traditional universities, or denominational institutions were more academically prepared to grow church membership, increase weekly attendance, retain members, manage high-impact leadership teams, and engage in local church formation than were pastors who did not attend or complete any academic institution. The researcher examined the academic completion levels, leadership and church growth characteristics, and professional training of the participating pastors from six broadly defined categories: (a) pastors who participated in the 2014-2015 Outreach/LifeWay magazine survey; (b) pastors who participated in …

Emotional Intelligence: The Effect On Social Media Use, Interpersonal Violence, And Gender, Gail Grabczynski

Scholar Week 2016 - present

This study investigated the relationship between Emotional Intelligence (EI), social media use, interpersonal violence and gender. EI is a relatively new topic of research that has been of interest to many organizations due to the proposition that EI assists in the development of individuals. With the proliferation of social media, interpersonal violence and women in the workforce, a determination of a relationship between EI and those variables was warranted. The study was conducted at a small private Christian university. An online survey was administered to 123 sophomores. This study was a cross-sectional quantitative design, that utilized three established instruments to …

Examining African American And Caucasian Female Proteges' Perspectives About The Relationship Of Their Mentors' Performance Of Mentoring Functions And Race, Lisa D. Summerour

Ed.D. Dissertations

This researcher examined the perspectives of African American and Caucasian female protégés regarding the five career development mentoring functions of sponsoring, coaching, protecting, challenging, and exposing; and the six psychosocial mentoring functions of role modeling, acceptance, counseling, friendship, socializing, and parenting to examine African American and Caucasian female protégés’ perspectives on their mentors’ mentoring behaviors. The researcher also examined the perspectives of African American and Caucasian female protégés regarding the importance of race in their mentoring dyads. The results indicated that no statistically significant differences existed between the African American and Caucasian female protégés within the five career development mentoring …

The Leader-Follower Relationship And How It Relates To Employees' Perception Of Their Own Leadership, Pamela A. Payne

Ed.D. Dissertations

Organizations are dealing with many challenges in this rapidly changing

complex environment that impedes upon their abilities to sustain and maintain a

competitive advantage. These organizations have come to understand that

excellent leadership is imperative to their existence in an ever changing and

unpredictable world. This study is to assist in providing strategies for institutions

to address the leadership crisis by developing the next generations of leaders

within the organization. This quantitative correlational study was designed to

determine if the leader-follower relationship has an affect on the development of

leadership qualities in the follower, as well exploring the follower’s leadership …

Identifying Work-Related Factors Leading To Job Burnout: A Review Of E-Commerce Back Office Call Center Employees, Jeffrey V. Vizueta

Ed.D. Dissertations

Call centers have become a vital part of global businesses. Companies in various industries have call centers that employ millions of agents to serve as the primary customer-facing channel. The purpose of this study is to identify the factors leading to employee job burnout in a telecommunications company in order to determine ways to retain valuable employees and to assist them in developing a better work‒life balance. Several survey instruments were utilized to evaluate employees in an e-commerce backoffice call center in the United States. Data analysis provided some expected results in terms of measuring burnout. It also provided some …