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Full-Text Articles in Human Resources Management

Impact Of Electronic Commerce Practices On Customer E-Loyalty: A Case Study Of Pakistan, Tausif M, Riaz Ahmad Oct 2012

Impact Of Electronic Commerce Practices On Customer E-Loyalty: A Case Study Of Pakistan, Tausif M, Riaz Ahmad

Tausif M

The purpose of this paper is to explore the impact of electronic commerce practices such as customization, care, and contact interactively on customer’s E-loyalty. We collected data through structured questionnaires from customers of Amazon. We examined the relationship between independent variables i.e. care, customization, contact interactively and dependent variable customer’s e-loyalty. This research study basically tries to find out the importance of electronic commerce tools and preferences of the customers of Amazon. Sample of 100 customers was taken to measure the extent of relationship among variables. We used t test, regression and correlation to test our hypothesis whether the relationship …


A Critical Examination Of The Relationship Between The Use Of Gatekeepers, Trust, And Organisation Knowledge-Sharing, Deogratias Harorimana Dr Oct 2012

A Critical Examination Of The Relationship Between The Use Of Gatekeepers, Trust, And Organisation Knowledge-Sharing, Deogratias Harorimana Dr

Dr Deogratias Harorimana

This thesis critically examines the relationship between gatekeepers, trust, and an organisation’s knowledge sharing. The research applied mixed methods with the case study approach. In this research the concept ‘gatekeeper’ is widely used to represent a class of those who are part of a knowledge management strategy; they collect information and knowledge and contextualise this before they can share it with the rest of the members of the organisation’s knowledge networks - within the formal and informal organisation. In this study, it was found that there was a strong relationship between the openness of a given firm, as regards its …


Our Inexpert Judgment Of Expertise, Catherine Lombardozzi Oct 2012

Our Inexpert Judgment Of Expertise, Catherine Lombardozzi

Marie-Line Germain, Ph.D.

This article is about Germain's Generalized Expertise Measure (GEM). It refers to Germain and Tejeda's article published in Human Resource Development Quarterly in the Summer 2012.


Rating Formats Revisited: Yes, They Do Matter, C. Allen Gorman Sep 2012

Rating Formats Revisited: Yes, They Do Matter, C. Allen Gorman

C. Allen Gorman

No abstract provided.


Blending General Increases With A Pay-For-Performance Policy, Dow Scott Aug 2012

Blending General Increases With A Pay-For-Performance Policy, Dow Scott

Dow Scott

T he system of awarding annual across-the-board merit raises— central to how most employees are paid—no longer makes sense.


Influence Of Non Financial Rewards On Job Satisfaction: A Case Study Of Educational Sector Of Pakistan, Muhammad Tausif Jul 2012

Influence Of Non Financial Rewards On Job Satisfaction: A Case Study Of Educational Sector Of Pakistan, Muhammad Tausif

Tausif M

The purpose of this paper is to explore the relationship between non financial rewards and employees job satisfaction for the educational sector of Pakistan. We had conducted a survey on Public sector School teachers to examine the relationship of non financial rewards (i.e. promotion, job enrichment and job autonomy) and employee's satisfaction towards job. Sample of 200 full time employees was taken. Schools were randomly selected from the city of Wah Cantt. Structured questionnaire was used to collect the data. The response rate was 86 percent. We identify two competing hypotheses on the relationship between non financial rewards and job …


La Transparencia En La Protección De Datos Personales, Bruno L. Costantini García May 2012

La Transparencia En La Protección De Datos Personales, Bruno L. Costantini García

Bruno L. Costantini García

La Transparencia en la Protección de Datos Personales, ponencia elaborada dentro de los trabajos del VII Congreso Nacional de Organismos Públicos Autónomos (OPAM)


Corporate Social Responsibility Practices: An Exploratory Study, Tausif M Apr 2012

Corporate Social Responsibility Practices: An Exploratory Study, Tausif M

Tausif M

The aim of the study is to explore the practices of corporate social responsibility in two different companies. For this purpose we collected data from Intel and Pakistan Tobacco Company. Intel is the World's leading semiconductor chip producer and has its operations in more than 50 countries. Pakistan Tobacco Company is a member of the British American Tobacco, which is one of the world’s largest manufacturers of tobacco products. Data was collected from the past researches conducted by different researchers, company’s official websites and reports published by companies. The results of the study suggest that two different companies working in …


Aspectos Generales Dela Publicidad En México. "La Publicidad De Productos, Servicios, Y Actividades Reguladas Por La Ley General De Salud", Bruno L. Costantini García Feb 2012

Aspectos Generales Dela Publicidad En México. "La Publicidad De Productos, Servicios, Y Actividades Reguladas Por La Ley General De Salud", Bruno L. Costantini García

Bruno L. Costantini García

Introducción a las generalidades de la regulación en materia de publicidad de insumos para el consumo humano (salud) en México.


Workplace Relationships And The Innovative Behaviour Of Nursing Employees: A Social Exchange Perspective, Matthew Xerri Jan 2012

Workplace Relationships And The Innovative Behaviour Of Nursing Employees: A Social Exchange Perspective, Matthew Xerri

Matthew J Xerri

This research examines the impact of two organisational factors on the innovative behaviour of nurses. More specifically, this research applies the dimensions of Social Exchange Theory as a lens to develop an understanding into the mediating effect of perceived organisational support on the relationship between leader-member exchange and the innovative behaviour of nursing employees. This study uses a mixed-methods approach, including a survey in which 104 nurses responded with useable results and semi-structured interviews with twelve nursing unit managers (nursing supervisors). The findings confirm that perceived organisational support mediates the relationship between leader-member exchange and the innovative behaviour of nursing …


How To Strengthen Positive Organizational Behaviors Fostering Experiential Learning? The Case Of Military Organizations, Andrzej Lis Jan 2012

How To Strengthen Positive Organizational Behaviors Fostering Experiential Learning? The Case Of Military Organizations, Andrzej Lis

Journal of Entrepreneurship, Management and Innovation JEMI

The aim of the paper is to study the challenges concerning organizational behaviors crucial for Lessons Learned capabilities in military organizations as well as to indentify the solutions and recommendations to develop and strengthen positive organizational culture, climate and behaviors fostering experiential learning. The attention is focused around positive behaviors recognized by NATO as the key success factors for Lessons Learned capabilities such as: the engagement of leaders, positive mindset, willingness to share information and stakeholder involvement. The contents of the paper are mainly based on the interviews with Lessons Learned experts and practitioners representing both NATO commands, bodies and …


Identyfikowanie I Klasyfikowanie Barier Zarządzania Wiedzą, Anna Ujwary-Gil Jan 2012

Identyfikowanie I Klasyfikowanie Barier Zarządzania Wiedzą, Anna Ujwary-Gil

Anna Ujwary-Gil

Celem artykułu jest przedstawienie różnych ujęć klasyfikowania barier zarządzania wiedzą, ze szczególnym wskazaniem procesu identyfikowania barier z wykorzystaniem morfologii pola problemowego oraz metody delfickiej. Oba podejścia mogą zaowocować rozpoznaniem zbioru barier, adekwatnych do warunków funkcjonowania danej organizacji. Na podstawie przeglądu badań poszukiwano konsensusu w klasyfikowaniu barier zarządzania wiedzą w przedsiębiorstwie. Główny podział kształtuje się w oparciu o wewnętrzny (kontrolowany), bądź zewnętrzny (ograniczony stopień kontroli) charakter tych barier i określenie wpływu ich oddziaływania zarówno na przedsiębiorstwo, jak i pracowników. Autorka zaproponowała główny podział barier zarządzania wiedzą ze względu na poziom analizy wiedzy, rodzaje barier oraz proces wiedzy. W oparciu o trójwymiarowy …


Intellectual Capital Statement Of A Company Operating In A Made To Measure Industry, Anna Ujwary-Gil Jan 2012

Intellectual Capital Statement Of A Company Operating In A Made To Measure Industry, Anna Ujwary-Gil

Anna Ujwary-Gil

This article is a case study of a company operating in the MTM (Made to Measure) industry. The main issue of this manuscript is the evaluation and analysis of a company's intellectual capital in three main areas: human capital, structural and relational capital. The starting point was the analysis of the external environment, its opportunities and threats in relation to the identification of the strategic goals of the company. Against the background of these considerations, key business processes and desired business success of a company that contribute to the achievement of defined strategic objectives were identified. The article used the …


Contemporary Innovation And Entrepreneurship Concepts, Journal Of Entrepreneurship, Management And Innovation, Vol. 8, Issue 4, Anna Ujwary-Gil Jan 2012

Contemporary Innovation And Entrepreneurship Concepts, Journal Of Entrepreneurship, Management And Innovation, Vol. 8, Issue 4, Anna Ujwary-Gil

Anna Ujwary-Gil

This collection of articles constitutes an important review of innovativeness concepts in micro and macro perspectives and innovation capital measurement as well as organizational learning, modeling and problem-solving, age management or female entrepreneurship. Employees and their innovative behavior are of crucial importance for the organization’s market success. The article provided by researchers from HIVA- KULeuven and CESO-KULeuven contributed to the discussion on how organizations can become more learning and flexible through innovative involvement of their employees. The research also emphasized the significance of distinguishing between various categories of employees (blue versus white-collar workers) in the context of variables used in …


Board Members' Education And Firm Performance: Evidence From A Developing Economy, Salim Darmadi Jan 2012

Board Members' Education And Firm Performance: Evidence From A Developing Economy, Salim Darmadi

Salim Darmadi

Empirical studies focusing on the influence of the educational backgrounds of CEO and board members on firm performance are scarce in the literature. This study makes a contribution by addressing such an issue in the context of Indonesia, a developing country that adopts a two-tier board system. Using annual reports to collect information on the educational qualification of board members, I employ a sample consisting of 160 firms listed on the Indonesia Stock Exchange (IDX). I use four measures of educational qualification in this study, namely postgraduate degrees, degrees obtained from prestigious domestic universities, degrees obtained from developed countries, and …


Brett Loebel, Resume, Brett Loebel Jan 2012

Brett Loebel, Resume, Brett Loebel

Brett Loebel

My social media methodologies reflect an integrated mix of communications strategies and tactics with blogs, social media networks, social bookmarking, discussion groups and forums to drive brand awareness, online engagement, expand market share, and increase traffic to your website/landing pages/social media pages that support the business objectives set by management. You may visit my website at http://www.brettloebel.com for a complete detail on my methodological approach to optimizing websites.


Intellectual Capital Statement (Ics) As A Method Of Measurement And Management Of Knowledge Assets, Anna Ujwary-Gil Dec 2011

Intellectual Capital Statement (Ics) As A Method Of Measurement And Management Of Knowledge Assets, Anna Ujwary-Gil

Anna Ujwary-Gil

The article describes empirical verification of an interesting model – Intellectual Capital Statement (ICS). ICS is an example of a method which emphasizes the European contribution into the developing trend of intellectual capital (IC) measure and evaluation, with particular attention paid to the SME sector (a strong presence of Scandinavian countries and the USA is noticeable here). ICS is presented here as a tool enabling us to manage and evaluate IC of a company and to demonstrate the dynamics of its changes. The article contains a case study of a company operating in the construction sector in Poland. It also …


Business And Non-Profit Organizations Facing Increased Competition And Growing Customers' Demands (Vol. 11), Anna Ujwary-Gil Dec 2011

Business And Non-Profit Organizations Facing Increased Competition And Growing Customers' Demands (Vol. 11), Anna Ujwary-Gil

Anna Ujwary-Gil

The monograph focuses attention on the description and analysis of new phenomena and processes for commercial and non-commercial organizations. Valid conditions are pointed out for the functioning of both commercial and non-commercial organizations and an attempt is made to explain their impact on these organizations. The analysis also examines the strategies used by organizations in the face of fierce competition and increasing consumer demands in their effort to gain and maintain a competitive edge. This case study below is segmented into four areas of interest: • commercial and non-commercial organizations as an object of research, • commercial and non-commercial organizations …