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Generational Differences: An Examination Of Work Values And Generational Gaps In The Hospitality Workforce, Thomas A. Maier
Generational Differences: An Examination Of Work Values And Generational Gaps In The Hospitality Workforce, Thomas A. Maier
Thomas A. Maier
The purpose of this study is to identify generational differences and similarities among hospitality employees and managers in order to develop leadership strategies and management styles that can be utilized to increase employee morale and productivity while enhancing recruitment and retention rates of highly qualified workers.