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Hospitality Administration and Management Commons

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Performance Management

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Loma Linda University Electronic Theses, Dissertations & Projects

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Full-Text Articles in Hospitality Administration and Management

Quality Assurance In Hospital Food Service, Carol Henry, Kathleen Zolber, David Abbey, Lydia Sonnenberg, Bertram Connell Jun 1981

Quality Assurance In Hospital Food Service, Carol Henry, Kathleen Zolber, David Abbey, Lydia Sonnenberg, Bertram Connell

Loma Linda University Electronic Theses, Dissertations & Projects

The implementation and maintenance of standards and procedures relevant to quality nutritional service in the hospital food service department is essential to effect optimal patient care. This research was conducted to determine the extent to which selected standards (activity task functions) relevant to quality assurance were being performed by hospital food service departments. The results indicated that only 14 percent of the departments performed more than 75 percent of the activity task functions. A compliance score consisting of the number of tasks performed by each food service department indicated statistically that as the years of employment increased the compliance score …


Delegation Of Task Functions By Dietitians To Dietetic Technicians, James Lumsden Jun 1975

Delegation Of Task Functions By Dietitians To Dietetic Technicians, James Lumsden

Loma Linda University Electronic Theses, Dissertations & Projects

Dietetics has been identified as one of the professions in which there is a shortage of qualified personnel. The need to delegate selected task functions to extend professional skills and contain costs has been recognized in many professions faced with a manpower shortage.

This research was done to determine the degree to which dietitians will utilize dietetic technicians in the role proposed by the American Dietetic Association. A questionnaire was the instrument utilized to collect data from the 197 randomly selected hospitals in the continental United States. Task functions identified in the proposed job descriptions for the dietetic technician in …


The Psychological Needs Of Hospital Dietary Supportive Personnel, Ralph Morales Jr. Sep 1970

The Psychological Needs Of Hospital Dietary Supportive Personnel, Ralph Morales Jr.

Loma Linda University Electronic Theses, Dissertations & Projects

Achieving objectives in hospital food service systems is made more critical by the increasing rate of labor turnover. One of the major emphases that seems to offer promise for solving certain current manpower problems is a better understanding of the factors which may contribute to turnover. A quantitative approach to the identification of human needs in the work environment should provide information relevant to more effective planning and utilization of human resources.

The purpose of this research was to determine if by examining the psychological needs of hospital dietary supportive personnel, information could be derived for more objective management of …


Labor Time Analysis By Work Function Activity In Production Of Vegetarian Entrees, Maynard W. Lebrun Aug 1970

Labor Time Analysis By Work Function Activity In Production Of Vegetarian Entrees, Maynard W. Lebrun

Loma Linda University Electronic Theses, Dissertations & Projects

The specific objectives of this research were to (1) develop a method for determining labor time and labor cost of cooks by work functions in the production of selected vegetarian entrees, and (2) determine the percentage relationship of cooks' labor to food cost in selected classifications of entrees.

Application of the continuous time study methodology as developed in this research was restricted to the observation of entree cooks in a 408 bed non-profit university hospital. Observation of work function activities during the first week of a four week cycle menu for three consecutive cycles was classified under three major categories: …