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Balancing Internal Controls With Change Management In The Pacific Military Unit, Miriam Seveses Mefford
Balancing Internal Controls With Change Management In The Pacific Military Unit, Miriam Seveses Mefford
Walden Dissertations and Doctoral Studies
Federal government managers were advised to strengthen internal controls; the law dictates attestation of effective management controls, and the internal control program is used to detect risks. However, managers lacked preparatory training, with training being overlooked given the increased responsibilities. Managers are assigned the programmatic role regardless of the lack of program standards in knowledge, skill, and ability. The research questions addressed change management components, concepts, and core qualifications relative to program readiness. The purpose of this single case study was to identify and explore change management components contributing to the effectiveness of internal controls. The conceptual framework was based …
Virtual Worker Perceptions Of Retention In The Financial Services Industry, Shelly Zaldivar
Virtual Worker Perceptions Of Retention In The Financial Services Industry, Shelly Zaldivar
Walden Dissertations and Doctoral Studies
As the need for cost-efficient, talented teams continues to grow, leaders often consider the use of globally dispersed teams, also defined as virtual teams. Despite the apparent benefits, the unique needs of virtual team members are often overlooked in general leadership, change management, and retention discussions. Leaders need to understand contributing factors to the attrition of virtual workers. The foundation for this research included theories of employee retention and change management. The research question for this qualitative phenomenological study focused on the lived experiences of current or former virtual financial services workers regarding job retention. Participants were chosen using purposeful …