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Green Banking Practices: The Impact Of Internet Banking On Bank Profitability In Egypt, Rania Pasha, Bassel Elbages
Green Banking Practices: The Impact Of Internet Banking On Bank Profitability In Egypt, Rania Pasha, Bassel Elbages
Business Administration
This is the first study to use a quantitative approach in examining the impact of internet banking implementation as a green banking practice on bank profitability in Egypt. Moreover, it is the first global study to differentiate the impact between basic and advanced transactional internet banking on bank profitability. A total of 20 banks operating in Egypt were sampled over two time periods: 2009–2018 and 2014–2018. Random effects generalized least squares (GLS) regression analysis and nonparametric analysis were used. Findings indicate that advanced transactional internet banking, as a green banking practice that contributes to the Egyptian sustainable development strategy (SDS), …
The Impact Of Internet Banking At Times Of Pandemic; Customer Experience, Satisfaction, Trust, Loyalty, E-Service Quality And Bank’S Financial Performance; An Application On Egyptian Public Banks, Madiha Metawie, Dalia Ahmed Mosallamy Faculty Of Business Adminstration, Economics And Political Science
The Impact Of Internet Banking At Times Of Pandemic; Customer Experience, Satisfaction, Trust, Loyalty, E-Service Quality And Bank’S Financial Performance; An Application On Egyptian Public Banks, Madiha Metawie, Dalia Ahmed Mosallamy Faculty Of Business Adminstration, Economics And Political Science
Business Administration
The purpose of this study is to examine the impact of Internet banking on customer experience, satisfaction, trust, loyalty, E-service quality and financial performance in Egyptian public banks. This study concentrates on public bank’s customers in Egypt as a developing nation in the Middle East, which limits the generalizations of the paper findings to other banks globally. However, the fact that all banks faced similar challenges at times of pandemics and typically adopt common standards in bank financial management implies that the findings are potentially robust for global bank management. Structural Equation Modelling was applied to examine the research hypotheses. …