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Full-Text Articles in Finance and Financial Management

Customer Profitability: The Approach Counts, Mark E. Pickering Jun 1998

Customer Profitability: The Approach Counts, Mark E. Pickering

Mark E Pickering

This article looks at alternative approaches to calculating customer profitability. It recommends a customer-focussed approach that takes into account the specific resources utilised to service each customer segment. In using customer profitability to make strategic and operational decisions it is vital that only costs relevant to those decisions are utilised.


The Performance Of Initial Public Offerings In The Biotechnology Industry, Todd A. Finkle, Dan French Dec 1997

The Performance Of Initial Public Offerings In The Biotechnology Industry, Todd A. Finkle, Dan French

Todd A Finkle

This study examines the underpricing and aftermarket performance of the emerging industry of biotechnology. Findings indicate that the average first day return for the biotech firms was 1.8 and 1.6 percent. Furthermore, the biotech firms significantly underperformed the NASDAQ (-30.7%) and NYSE (-16.5%) over a two-year period after going public.