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Articles 1 - 10 of 10
Full-Text Articles in Finance and Financial Management
Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez
Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez
Walden Dissertations and Doctoral Studies
Online credit card fraud targeting banks, customers, and businesses costs millions of U.S. dollars annually. Online business leaders face challenges securing and regulating the online payment processing environment. Grounded in the situational crime prevention theory, the purpose of this qualitative multiple case study was to explore strategies online business leaders use to mitigate the loss of revenue caused by online credit card fraud. The participants comprised five online business leaders of an organization in the Southwest of the United States, who implemented strategies that successfully mitigated revenue losses due to online credit card fraud. The data were collected from semistructured …
Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark
Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark
Walden Dissertations and Doctoral Studies
The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …
Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend
Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend
Walden Dissertations and Doctoral Studies
The low rate of customers' adoption of electronic banking services affects retail banks' profitability. The operating cost for a financial transaction performed by bank tellers averages US$1.07 compared to US$0.01 using electronic banking channels. It is paramount for retail banking leaders to understand the factors influencing customer adoption of electronic banking to sustain competitive advantage. Grounded in the technology acceptance model framework, the purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and customer adoption of electronic banking in Barbados. The validated technology acceptance model survey instrument was used …
Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree
Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree
Walden Dissertations and Doctoral Studies
Lack of effective cost containment strategies to support enterprise resource planning (ERP) system implementations within higher education institutions (HEIs) result in budget overruns 50% of the time. Grounded in Gartnerâs IT cost containment techniques, the purpose of this qualitative multiple case study was to explore strategies HEI project directors use to support a successful ERP implementation on time and within budget. The participants comprised 5 project directors and managers from HEIs and another public organization in the state of Washington. Data were collected from semistructured interviews, archival data, and organization documents. Thematic analysis was used to analyze the data, and …
Incorporating Data Governance Frameworks In The Financial Industry, Tarlochan Singh Randhawa
Incorporating Data Governance Frameworks In The Financial Industry, Tarlochan Singh Randhawa
Walden Dissertations and Doctoral Studies
Data governance frameworks are critical to reducing operational costs and risks in the financial industry. Corporate data managers face challenges when implementing data governance frameworks. The purpose of this multiple case study was to explore the strategies that successful corporate data managers in some banks in the United States used to implement data governance frameworks to reduce operational costs and risks. The participants were 7 corporate data managers from 3 banks in North Carolina and New York. Servant leadership theory provided the conceptual framework for the study. Methodological triangulation involved assessment of nonconfidential bank documentation on the data governance framework, …
Digital Strategies Senior Bank Executives In Mauritius Use To Improve Customer Service, Sailesh Sewpaul
Digital Strategies Senior Bank Executives In Mauritius Use To Improve Customer Service, Sailesh Sewpaul
Walden Dissertations and Doctoral Studies
Customers' use of digital banking has reshaped traditional banking, and senior level bank executives must know how to leverage this innovation to improve customer service to increase profitability. Using the technology acceptance model as the conceptual framework, the purpose of this multiple case study was to explore effective digital banking strategies that senior level executives used to improve customer service to increase profitability. The target population for this study included senior-level executives from 3 banks in Mauritius possessing successful development and implementation experience in digital banking strategies to improve customer service. Data were collected through semistructured interviews and organizational documents, …
Equity Trading Evaluation Strategies In Switzerland After The European Mifid Ii, Linn Kristina Karstadt
Equity Trading Evaluation Strategies In Switzerland After The European Mifid Ii, Linn Kristina Karstadt
Walden Dissertations and Doctoral Studies
Swiss bank traders are affected by technological and regulatory challenges, which may affect their broker voting process and may result in a change of trading and evaluation behavior in 2018. Compounded challenges exist when broker evaluation strategies are not effective or Markets in Financial Instruments Directive (MiFID) II compliant. This qualitative, single case study, built on efficient capital market hypothesis and innovative disruption theory, was focused on effective broker evaluation strategies after MiFID II in Switzerland. The sample consisted of 4 buy-side traders, who shared their unique perspectives. Methodological triangulation was achieved through semistructured interviews, a review of the institution's …
Offshore Outsourcing Of The United States Semiconductor Manufacturing: Management Approaches And Strategies, Oscar Mostofi
Offshore Outsourcing Of The United States Semiconductor Manufacturing: Management Approaches And Strategies, Oscar Mostofi
Walden Dissertations and Doctoral Studies
The United States manufacturing employment decreased 33% from 1985 to 2014. During the same period, the United States semiconductor manufacturing, accounting for 1.7% of the total of the United States manufacturing workforce, lost 35% of its employees. The decline in semiconductor manufacturing jobs began in 1985 when semiconductor firms began offshoring product manufacturing overseas because of low cost of qualified labor force and facilities. This qualitative case study explored the analytical approaches and strategies business leaders of semiconductor firms that offshore manufacturing use in making informed strategic outsourcing and offshoring decisions conducive to sustainability and profitability of operations. The location …
Establishing Mobile Financial Services In Ethiopia, James R. Kanagwa
Establishing Mobile Financial Services In Ethiopia, James R. Kanagwa
Walden Dissertations and Doctoral Studies
Mobile phone service is increasing among low income populations; however, with over 1 billion mobile service users worldwide, many people still lack banking services. Banks do not reach out to the poor because of the high operational costs involved. Scholars and industry practitioners have indicated that mobile phones could be an alternative channel for delivering financial services to the less advantaged and unbanked, without requiring a traditional bank with a branch network. The purpose of this bounded case study was to explore the strategies bank managers used to implement the new mobile banking service to the Ethiopian community. The new …
Effects Of Investor Sentiment Using Social Media On Corporate Financial Distress, Tarek Hoteit
Effects Of Investor Sentiment Using Social Media On Corporate Financial Distress, Tarek Hoteit
Walden Dissertations and Doctoral Studies
The mainstream quantitative models in the finance literature have been ineffective in detecting possible bankruptcies during the 2007 to 2009 financial crisis. Coinciding with the same period, various researchers suggested that sentiments in social media can predict future events. The purpose of the study was to examine the relationship between investor sentiment within the social media and the financial distress of firms Grounded on the social amplification of risk framework that shows the media as an amplified channel for risk events, the central hypothesis of the study was that investor sentiments in the social media could predict t he level …