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Entrepreneurial and Small Business Operations Commons

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2001

Benchmarking

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Business Success In Small And Medium Sized Enterprises Through The Implementation Of The Techniques Of World Class Business And Benchmarking, Dónal Ó Liatháin Jan 2001

Business Success In Small And Medium Sized Enterprises Through The Implementation Of The Techniques Of World Class Business And Benchmarking, Dónal Ó Liatháin

Theses

‘ Europe is losing its competitiveness ‘ was the underlying message in the Tanaiste’s, Ms Mary Harney, opening address, at the 3^^ annual Benchmarking Conference held in the O’Reilly Hall, Dublin, on the 28^^ of February 2001. According to the latest figures from the European Commission, the European GDP lags its Japanese and American rivals by 17% and 33% respectively. Small and medium sized enterprises provide over 66% of the European Community employment and 65% of the turnover, which indicate the vital role played by small and medium sized enterprises in Europe’s economy. The objective of this thesis was to …