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Entrepreneurial and Small Business Operations Commons

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Full-Text Articles in Entrepreneurial and Small Business Operations

Paying It Forward, Joshua Sim Nov 2017

Paying It Forward, Joshua Sim

Research Collection Institute of Service Excellence

Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.


It Takes Two, Faye Sit, Ernest Ting Nov 2017

It Takes Two, Faye Sit, Ernest Ting

Research Collection Institute of Service Excellence

Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.


Serendipitous Stylings, Yi Lian Ng Nov 2017

Serendipitous Stylings, Yi Lian Ng

Research Collection Institute of Service Excellence

Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur


Growing Together, Shannon Ong, Mike Foo Nov 2017

Growing Together, Shannon Ong, Mike Foo

Research Collection Institute of Service Excellence

Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.


What It Takes To Be A Successful Entrepreneur In The Philippines, Mitzie Irene P. Conchada Jan 2017

What It Takes To Be A Successful Entrepreneur In The Philippines, Mitzie Irene P. Conchada

Angelo King Institute for Economic and Business Studies (AKI)

For a developing country such as the Philippines, entrepreneurial activities play an important role in providing alternative sources of income. As of 2012, there were 940,886 registered micro, small, and medium enterprises (MSMEs) in the Philippines (99.6% of the total establishments), majority of which are in the retail and wholesale industry. The Global Entrepreneurship Monitor (GEM) 2014 survey also reflects that most of the types of businesses are in the retail industry, particularly retail sales of food and beverage items and other basic essentials. This is reflected in the vast number of sari-sari stores or retail stores and food stalls …