Entrepreneurial and Small Business Operations Commons^™

Managing New Product Definition In Highly Dynamic Environments, Shantanu Bhattacharya, Viswanathan Krishnan, Vijay Mahajan

Research Collection Lee Kong Chian School Of Business

In highly dynamic environments, characterized by changing customer preferences and uncertainty about competitive products, managing the development of a new product is a complex managerial task. The traditional practice, recommended in the literature, of reaching a sharp definition early in the new product development (NPD) process may not be optimal, desirable or even feasible in such dynamic situations. Under high uncertainty, forcing early finalization of specifications may result in a firm getting locked into an incorrect definition. Based on our study of NPD in the high technology industry, we present a model of an approach called real-time definition, in which …

General Agreement On Tariffs And Trade (Gaff) And The World Trade Organisation (Wto): The Major Provisions And The Implication For Nigeria, O. A. Ogunlana

CBN Occasional Papers

This paper shall review the major provisions of the GATT with respect to the Multilateral Agreements on Trade in Goods only and the likely implications for Nigeria. The review of the General Agreement on Trade in Services and the Agreement on Trade - Related Aspects of Intellectual Property Rights shall be covered in another exercise. The rest of the paper is, therefore, organised into five parts. Part I discusses the GATT’s basic principles and the major agreements of the latest multilateral trade negotiations otherwise known as the Uruguay Round. The World Trade Organization, its major functions, structure and the decision-making …

Technology On The Factory Floor Iii: Technology Use And Training In Us Manufacturing Firms, Paul Swamidass

Paul Swamidass

This is the third issue of the Technology on the Factory Floor series. The study was sponsored by the Manufacturing Institute and the National Science Foundation. Data for this study of manufacturing technology use was collected from 1,025 manufacturing plant managers during 1997 using a modified survey questionnaire originally used in the 1993 study.

The findings were: Since the 1993 study, inventory turnover increased, rejection and rework reduced, and cycle time and manufacturing costs decreased; overall, there was measurable improvement in manufacturing since 1993. Other findings were: larger plants use technologies more extensively than smaller plants; exporters use more manufacturing …

Old And New Theories Of Industry Clusters, Edward J. Feser

Edward J Feser

The paper reviews the broad range of theories and ideas that constitute, often implicitly, the logic behind strategic cluster policies. The title of the paper notwithstanding, there is no theory of industry clusters, per se. Even Porter’s (1990) seminal contribution is more a theory of firm competitiveness than clusters. There is, instead, a variety of older and newer theories of 1) the interrelationships between economic actors that clusters describe, and 2) the implications of such interrelationships for economic growth and development. Industry clusters have proven a useful way of characterizing webs of relationships between and among firms and other institutions. …

Redefining Loyalty: Motivational Strategies And Employee Loyalty In An Era Of Downsizing, Sandra Obilade

New England Journal of Entrepreneurship

Retaining employee loyalty after restructuring is a problem for all types of businesses. The major issue concerns how management and employees can establish a new, mutually acceptable "psychological contract" which ensures employee loyalty but not lifelong employment. Eighteen small businesses in Fairfield County, Connecticut were surveyed to investigate loyalty and motivation after downsizing. A significant correlation was found between loyalty and motivation. Furthermore, several motivational techniques employed were inconsistent with employee needs. Suggestions are offered on how to retain employee loyalty.

New England Journal Of Entrepreneurship, Summer 1998

New England Journal of Entrepreneurship

No abstract provided.

Helping And Servicing Regional Small Businesses: An Evaluation Of The Business Grow Program In The South West Region Of Western Australia, Xueli Huang, Alan Brown, Robyn Morris, Barry Chapman

Research outputs pre 2011

In October 1997 the Edith Cowan University was invited to evaluate the performance of the Business Grow Program. The program commenced on July 1, 1995, and its evaluation, scheduled to be completed by April 1998, has been undertaken to assess the performance of the Program since its instigation.

The evaluation team has relied substantially on information provided by small business owners, local government representatives, industry associations, and the manager of the Program. The evaluation team would like to thank Kate Loughton for her assistance in facilitating the administration of this project.

The evaluation was undertaken by Small and Medium Enterprise …

The Entrepreneur, Stanley I. Mason Jr.

New England Journal of Entrepreneurship

Stanley I. Mason, Jr. has had an incredible impact on our lives. This feature article describes his journey to becoming an inventor and entrepreneur.

Customer Service And Satisfaction: Competitive Advantage And Beyond, Stanley Bazan

New England Journal of Entrepreneurship

This article examines how excellence in customer service and satisfaction can be a major source of competitive advantage and profits for small businesses. The costs and causes of poor service and satisfaction are discussed and special emphasis is given to the value of the lifelong customer. Methods to pursue the goal of completely satisfying customers 100 percent of the time are examined. Leadership, aggressive problem solving, problem-solving teams, and assessment of customer service are among the topics reviewed.

Paint-Your-Own Pottery Case Study, Lisa Morin

New England Journal of Entrepreneurship

There are currently more than seventy paint-your-own pottery shops in the United States. Although the concept of such studios is fairly new in New England, they have been in existence on the West Coast for years.

Franchising And Entrepreneurship: High Reward Or High Risk?, Gad J. Selig

New England Journal of Entrepreneurship

According to the Department of Commerce, start-up, small, and family businesses are among the fastest growing areas of employment. Even under the best economic environment, starting a business is risky. To reduce the risks and to establish their own businesses, an increasing number of entrepreneurs and corporate converts are buying franchises.

Franchising has enjoyed a major increase in popularity during the early 1990s, fueled largely by the growing pool of available candidates made possible by significant corporate and government downsizing. According to the Department of Commerce, franchising accounts for nearly one-third of all U.S. retail sales and employs over 7 …

New Product Development And Technology Acquisition In Small And Medium Sized Manufacturing Firms In Ireland, David Cullen

Masters

This thesis aims to provide an insight into the practices of firms in Ireland in relation to both new product development and technology acquisition, and the interface between the two areas. This research operates on a number of levels and involves great deal of both primary and secondary research. In order to provide a suitable backdrop to the research and to enable the development of a suitable knowledge base for the author, the results of an extensive literature review is detailed. This concerns itself with the two key areas under investigation; new product development and technology transfer. In addition to …

Themes That Thread Through Society: Racism And Athletic Manifestation In The African-American Community, Keith Harrison

Dr. C. Keith Harrison

The purpose of this article is to examine and critically analyze the impact of sport in the African-American community. This critique of the social and behavioral outcomes of sport in the African-American community will include philosophical, historical, and sociological inquiry most affecting the plight of the African-American male in academics and athletics. Data on the perceptions of contemporary African-American men participating in sport in higher education will also add more support to the conclusion that race and sport are socially constructed in society.

The Performance Of Initial Public Offerings In The Biotechnology Industry, Todd A. Finkle, Dan French

Todd A Finkle

An Examination Of Initial Public Offerings In The “High Flying” Internet Industry, Todd A. Finkle, Dan French

Todd A Finkle

The Relationship Between Boards Of Directors And Initial Public Offerings In The Biotechnology Industry, Todd A. Finkle

Todd A Finkle