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Management Information Systems

2021

City University of New York (CUNY)

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Organizational Decision-Making In The Age Of Big Data And Artificial Intelligence, Anh Luong Sep 2021

Organizational Decision-Making In The Age Of Big Data And Artificial Intelligence, Anh Luong

Dissertations, Theses, and Capstone Projects

This dissertation examines organizational decision-making in the context of big data and artificial intelligence (machine learning) technologies. There are three studies. All three focus on collaborative decision-making in organizations, with study 1 examining it in the context of big data, while study 2 and 3 in the context of artificial intelligence.

Study 1: This study examines the impact of different manners of presenting information on collaborative decision-making performance. Using controlled economic experiments, I assign participants with a resource allocation decision-making task (adapted from the game theoretic public goods provision problem) and examine the collaborative outcomes of groups when exposed to …