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Ambidexterity: The Interplay Of Supply Chain Management Competencies And Enterprise Resource Planning Systems On Organizational Performance, Serdar Turedi
Information Technology & Decision Sciences Theses & Dissertations
Understanding the business value of information systems (IS) is one of the key issues among practitioners. Specifically, the role of IS in supply chain management (SCM) is one of the main areas that practitioners focus, as the largest portion of production costs are traceable back to supply chain costs. Hence, inter-organizational systems (IOS) gain importance as a result of the increased competition between supply chain networks. Particularly, implementation of enterprise resource planning (ERP), which is a type of IOS, becomes the new trend among organizations.
Although organizations use similar ERP, some gained significant benefits by using them, while others struggled …