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Articles 1 - 30 of 210
Full-Text Articles in Business Administration, Management, and Operations
Employee Perceptions Of Well-Being Programs, Alice V. Edwards, Susan Marcus
Employee Perceptions Of Well-Being Programs, Alice V. Edwards, Susan Marcus
Journal of Social, Behavioral, and Health Sciences
Measuring the effectiveness of well-being programs in the workplace is important for optimizing the return on investment and selection of programs that meet organizational objectives. A pilot study was performed to assess employee well-being using the Happiness Mini-Survey and a one-sample pre–post study design intended to quickly allow employees to subjectively rate their well-being before and after participating in various classes as part of a well-being program. The findings demonstrated statistical significance in employee subjective ratings; they reported feeling better emotionally, physically, and mentally after participating in the classes. The employees’ self-rating for stress level also had statistically significant improvement …
Are Hospital Efficiency And Quality Of Care Affordable Without External Revenue?, Frank Pieter M. Naus, Carol-Anne Faint, Rocky J. Dwyer
Are Hospital Efficiency And Quality Of Care Affordable Without External Revenue?, Frank Pieter M. Naus, Carol-Anne Faint, Rocky J. Dwyer
International Journal of Applied Management and Technology
This qualitative study explored strategies academic research hospital administrators in Ontario, Canada, apply to generate nongovernment revenue to remain sustainable. The participants in the study consisted of senior-level academic research hospital executives with extensive experience in the subject area from major academic research hospitals, ranking the hospitals from highest to lowest in revenue generation. From this study, five themes emerged: working within the fiscal reality, the impact of the political environment, the focus on the mission, nongovernment revenue generation, and opportunities for the Ontario academic research hospitals. Findings from this study may contribute to discussions on implementing change by encouraging …
Crop Insurance Strategies For Mitigating Net Underwriting Losses, Kennedy K. Kitur
Crop Insurance Strategies For Mitigating Net Underwriting Losses, Kennedy K. Kitur
Walden Dissertations and Doctoral Studies
Crop insurance is an essential risk management tool for America's agricultural producers because a single crop failure or disastrous year can eliminate the results of multiple years of profitability. Crop insurance is designed to provide financial protection to farmers; however, insurance managers who lack managerial underwriting strategies disrupt companies to the point of financial distress. Self-insurance and self-protection theory were the conceptual frameworks for this single-case study to explore successful strategies that insurance managers used to mitigate net underwriting losses. Four insurance and senior strategic managers from an insurance company in the midwestern United States were recruited through a purposeful …
A Multifaceted View Of Ceo Compensation And Performance: A Case Study, John Nirenberg
A Multifaceted View Of Ceo Compensation And Performance: A Case Study, John Nirenberg
Journal of Sustainable Social Change
This case addresses CEO pay, a topic that annually stimulates the question of whether or not executive compensation is based on performance or something else and why it is so high in absolute terms. The societal impact of the new class of executives among the largest companies in the United States set apart from the rest of the world in a cocoon of wealth and privilege inflames resentment among workers, widens an already unfathomable distance between those at the top and the rest of us, and endangers the social amity among citizens of the polity . Positive social change might …
Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis
Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis
International Journal of Applied Management and Technology
Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single-case study was to explore the strategies to influence a culture of quality and compliance. Findings identified the value of weaving quality and compliance into a unified matrix to establish a holistic approach to endowing the organizational culture with the behaviors and habits that drive quality and compliance across business unit boundaries. To treat any aspect of quality and compliance as a separate element of the culture may undermine the overall effectiveness of quality and compliance programs, leaving room for …
Strategies To Streamline The U.S. Army’S Acquisition Approval Process, Donald E. Schlomer, Douglas G. Campbell
Strategies To Streamline The U.S. Army’S Acquisition Approval Process, Donald E. Schlomer, Douglas G. Campbell
International Journal of Applied Management and Technology
This qualitative single-case study explored strategies that senior U.S. Army Commanders could use to reduce the approval time for an acquisition category (ACAT) III need document in the Joint Capabilities Integrated Development System (JCIDS). Data came from historical documents and semistructured interviews of 30 ACAT III requirement writers and senior U.S. Army commanders with expertise in JCIDS. The conceptual framework was Goldratt’s theory of constraints. Miles, Huberman, and Saldana’s data analysis method was used to identify themes. Six themes emerged that yielded six possible strategies to reduce approval time: (a) define and implement an objective goal, (b) simplify the process …
Can Four Generations Create Harmony Within A Public-Sector Environment?, Glenda B. Arrington, Rocky J. Dwyer
Can Four Generations Create Harmony Within A Public-Sector Environment?, Glenda B. Arrington, Rocky J. Dwyer
International Journal of Applied Management and Technology
The purpose of this quantitative study was to examine the relationship between generational cohort and cohort perceptions of managerial effectiveness within the context of the federal public service. Data in this study were derived from the Federal Employee Viewpoint Survey, which included 421,748 full-time, part-time, and nonseasonal federal government employees geographically dispersed across the United States and overseas. The results of the study indicated that ratings of managerial effectiveness by all four generational cohorts for all three levels of managers studied were relatively high with correlation coefficients ranging from .96 to .99. However, the only cohort association that consistently had …
Black Business Owners Overcoming Barriers In Texas, Henry Williams
Black Business Owners Overcoming Barriers In Texas, Henry Williams
Walden Dissertations and Doctoral Studies
Black entrepreneurs in the state of Texas reported that they did not achieve the same level of success as nonminority enterprises. Many Black entrepreneurs have obtained education from top tier institutions and have the managerial experiences, skills, and working knowledge that facilitate business success, but they are not able to sustain business growth. The purpose of this phenomenological study was to explore the lived experiences of Black Texan entrepreneurs. This research was established using the conceptual framework of human capital. The overarching research question concerned the lived experiences of Black Texas entrepreneurs who were not as successful in business as …
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement, Milton Jones Perkins
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement, Milton Jones Perkins
Walden Dissertations and Doctoral Studies
Considering the growing virtual workforce, it is important for people-managers to understand whether traditional management techniques produce increased engagement and greater productivity with a virtual population. Guided by James Heskett, W. Earl Sasser Jr., and Leonard Schlesinger's conceptual Service Profit Chain framework, this study focused on addressing the gap in contemporary literature related to management techniques that influence virtual employee engagement. Much of the current research provides a foundation for managing and engaging traditional office-based employees. To better understand which experientially-based management techniques influenced traditional employee engagement for a group of virtual employees, a qualitative descriptive phenomenological methodology was used …
Scenario Planning For Organizational Adaptability: The Lived Experiences Of Executives, Robert John Gaskill-Clemons
Scenario Planning For Organizational Adaptability: The Lived Experiences Of Executives, Robert John Gaskill-Clemons
Walden Dissertations and Doctoral Studies
Organizational adaptability is critical to organizational survival, and executive leadership's inability to adapt to extreme disruptive complex events threatens survival. Scenario planning is one means of adapting to extreme disruptive complex events. In this qualitative interpretive phenomenological study, 20 executives who had lived experience with extreme disruptive complex events and applied scenario planning to help adapt participated in phenomenological interviews to share their experiences related to the application of scenario planning as a means adaptation to extreme disruptive complex events. Participants were from a single large organization with executives distributed throughout the United States and executives from 10 state agencies …
Cross-Project Knowledge Transfer Succession Planning For Family-Owned Businesses, Kristina L. Mccarthy
Cross-Project Knowledge Transfer Succession Planning For Family-Owned Businesses, Kristina L. Mccarthy
Walden Dissertations and Doctoral Studies
When the owners of family-owned businesses leave the workplace, they can transfer ownership to the next generation; however, their knowledge of the business goes with them. There is a gap in the literature regarding effective ways to transfer family business resources and knowledge to subsequent generations. The problem was some small and family-owned businesses do not have detailed plans in place based on the needs of owners and the successor generation, with cross-project knowledge as part of the succession plan. The purpose of this nonexperimental study was to examine the relationships between the subscales of cross-project tacit knowledge transfer and …
An Exploration Of The Causes Of Success And Failure Of Managed Change, Michael Moore
An Exploration Of The Causes Of Success And Failure Of Managed Change, Michael Moore
Walden Dissertations and Doctoral Studies
Change management (CM) and organizational development are mature industries with decades of research and development. Yet, failure rates stated for organizational change initiatives remain high at 70%. This failure rate suggests that 30% of change initiatives were successful, but no reports of these successes were found in the literature. The overarching question considered the experiences of change leaders of successful CM initiatives. The conceptual framework for this research consisted of change models defined by Burke, Kotter, Schein, and others. The primary purpose of this study was to identify the strategies used by successful change leaders. 10 phone interviews with senior …
Corporate Social Responsibility Implementation Framework, Samuel Bonsu
Corporate Social Responsibility Implementation Framework, Samuel Bonsu
Walden Dissertations and Doctoral Studies
As social problems, such as environmental pollution persist, the need to implement corporate social responsibility (CSR) to enhance societal well-being becomes important. However, little is known about how corporate leaders implement CSR. The purpose of this qualitative transcendental phenomenological study was to identify and report the lived experiences of corporate managers relevant to CSR implementation. This study was guided by ecological systems theory, the Porter hypothesis, the Maslow hierarchy of needs theory, and the Harrod-Domar growth model, which justify the importance of societal well-being to business profitability and growth. The research question regarding the lived experiences of corporate managers of …
Strategies Of Successful Government It Projects Based On Cost And Time, Ullice John Pelican
Strategies Of Successful Government It Projects Based On Cost And Time, Ullice John Pelican
Walden Dissertations and Doctoral Studies
From 2001 through 2015, some information technology (IT) project managers failed to deliver U.S. Government IT projects on time and within budget. The failure of IT project managers to complete projects on time and within budget provoked the U.S. Government Accountability Office to classify IT projects as high risk. This multiple case study explored strategies government contracted IT project managers use to reduce cost overruns and improve on-time delivery. The participants in this study were government contracted IT project managers from organizations that provide IT project management in the Maryland area. Employing purposeful sampling of the explicit population, 5 selected …
Ensuring Quality Consumer Service Encounters, Katina Robertson
Ensuring Quality Consumer Service Encounters, Katina Robertson
Walden Dissertations and Doctoral Studies
Counterproductive employee behaviors are inevitable, unpredictable, and widespread in the U.S. retail industry. The purpose of this multiple case study was to explore U.S. midlevel retail leadership strategies used to prevent and correct employee behaviors that sabotage quality service encounters. Gilbert's behavior engineering model, which links employee behaviors to performance, was the framework used in this study. The data-collection process comprised 7 semistructured interviews with midlevel retail leaders, online company documentation, and researcher observations and assisted in achieving methodological triangulation. Member checking ensured the accuracy of participant responses, while Moustakas' modified van Kaam method was used to guide the data …
Organizational Information Security: Strategies To Minimize Workplace Cyberloafing For Increased Productivity, Hawazin Al Abbasi
Organizational Information Security: Strategies To Minimize Workplace Cyberloafing For Increased Productivity, Hawazin Al Abbasi
Walden Dissertations and Doctoral Studies
Productivity loss occurs in organizations that experience high levels of personal Internet use by employees on company time, which includes employees using smartphones to surf without needing the firm's Internet connection. The purpose of this qualitative phenomenological study was to explore reliable ways for organizational leaders to monitor or limit their employees' use of smartphone technology for personal use (cyberloafing) while on the job to minimize wasted work time. Social cognitive theory, which includes an emphasis on human behavioral changes based upon the environment, people, and behavior, served as the conceptual framework. The general research question was as follows: How …
Testing Matching And Mirroring With Homophily In Onboarding Leadership Socialization, Manuel Almendarez
Testing Matching And Mirroring With Homophily In Onboarding Leadership Socialization, Manuel Almendarez
Walden Dissertations and Doctoral Studies
This study was designed to test the relationship between matching and mirroring (MM) and homophilous perceptions (PHM) in leadership socialization. Elevated PHM levels were hypothesized to affect workplace acceptance levels. The need for testing leadership socialization skills was magnified with the current demographic shift known as the leadership succession crisis, creating problems with onboarding strategies. The theoretical foundations of the study were based on the social identity theory, the social presence theory, the leader-member exchange theory, and the similarity-attraction paradigm. The study conducted at Workforce Solutions North Texas in Wichita Falls, Texas was sampled based on the calculated strength of …
Beyond The Enclave: Success Strategies Of Immigrant Entrepreneurs, José Delfín González, Douglas G. Campbell
Beyond The Enclave: Success Strategies Of Immigrant Entrepreneurs, José Delfín González, Douglas G. Campbell
International Journal of Applied Management and Technology
In the United States, immigrant entrepreneurs start almost one third of all new businesses. However, many immigrant entrepreneurs lack the knowledge or expertise to evolve their businesses beyond the ethnic enclave where their businesses are located. This multiple case study captured the strategies used by five Latino immigrant business owners who successfully expanded their business beyond their ethnic enclave. The conceptual framework for this study was dynamic capabilities theory. Data were collected from interviews, company documents, and observations of the operation of businesses and owners. Member checking and transcript reviews were used to enhance the reliability and credibility of the …
Correlates Of Job Satisfaction Among Bank Employees In Nigeria, Nosayaba Ernest Oumwense
Correlates Of Job Satisfaction Among Bank Employees In Nigeria, Nosayaba Ernest Oumwense
Walden Dissertations and Doctoral Studies
Job dissatisfaction among bank employees may adversely influence the financial performance of banks due to employee turnover, decreased productivity, poor service quality, decreased customer satisfaction, and negative employee attitudes in the workplace. The purpose of this correlational study was to examine how work on the present job, pay, opportunities for promotion, supervision, and coworker relationships predict job satisfaction among bank employees in Nigeria. The population of the study was 167 bank employees in 3 commercial banks in Nigeria. The 2-factor theory (TFT) served as the theoretical foundation in this study. Data collection was through a survey instrument called the job …
Skills That Small Business Owners Use To Succeed Beyond 5 Years, Shelly Gerig
Skills That Small Business Owners Use To Succeed Beyond 5 Years, Shelly Gerig
Walden Dissertations and Doctoral Studies
Small businesses in the United States have a high failure rate, with 50% failing within 5 years. Small businesses also account for 99.7% of U.S. firms and provide 48.0% of employees in the private sector, or 57 million out of 118 million employees. From 1992 to 2013, small firms were responsible for 63% of new jobs generated. The purpose of this qualitative multiple case study was to explore the skills small business owners (SBOs) used to achieve sustainability beyond 5 years in a purposefully selected area of Central Florida. The conceptual framework of human capital theory served to focus this …
Managing Employee Motivation Through The Process Of Government Furloughs, Kim Charisc Hill
Managing Employee Motivation Through The Process Of Government Furloughs, Kim Charisc Hill
Walden Dissertations and Doctoral Studies
Budget constraints will cause federal furloughs to continue through 2035. Federal furloughs such as the one in 2012-2013, affected 800,000 out of 2.7 million federal employees. This dramatic workforce reduction caused remaining employees to experience stress and morale issues in the workplace. The purpose of the research was to understand how managers comprehend and experience the impact of extrinsic and intrinsic motivation on remaining employees' performance and attitudes during the furlough process. The theoretical foundation and conceptual framework were designed using both intrinsic and extrinsic motivation concepts and theories. Aspects of self-determination theory and hierarchy motivation theory were used to …
Risk Management Strategies To Prevent And Mitigate Emerging Operational Security Threats, Nancy Page Larrimore
Risk Management Strategies To Prevent And Mitigate Emerging Operational Security Threats, Nancy Page Larrimore
Walden Dissertations and Doctoral Studies
Dependence on technology brings security compromises that have become a global threat that costs businesses millions of dollars. More than 7.6 million South Carolinians incurred effects from the 162 security breaches reported in 2011-2015. The purpose of this multiple case study was to explore the risk management strategies small business leaders use to prevent and mitigate operational security threats that produce financial losses. The population for this study consisted of 6 business leaders in South Carolina who have demonstrated successful experience in preventing and mitigating operational security threats. Transformational leadership theory provided the conceptual framework for exploring the overreaching research …
Nonprofit Fundraising Strategies To Provide Quality Sustainable Services, Karen Cobb Love
Nonprofit Fundraising Strategies To Provide Quality Sustainable Services, Karen Cobb Love
Walden Dissertations and Doctoral Studies
Nonprofit organizations are essential in providing goods and services to the under-resourced in the community. Nonprofits have experienced a growth rate of 47% in 2014 and yet 53% of nonprofits reported less than 3 months cash on hand needed to meet the demands of their clients. This explorative and descriptive study analyzed nonprofit fundraising strategies for providing sustainable quality services. The purpose of this study was to determine what strategies successful nonprofits used to increase funding as it relates to the delivery of quality sustainable service and what conditions influenced fundraising effectiveness. The methodology consisted of a qualitative, thematic research …
Strategies For Pharmacy Managers To Increase Profit By Reducing Prescription Errors, Alphonsus I. Nwambie
Strategies For Pharmacy Managers To Increase Profit By Reducing Prescription Errors, Alphonsus I. Nwambie
Walden Dissertations and Doctoral Studies
The costs attributed to prescription errors negatively affect the profits of retail pharmacy businesses. The U.S. prescription error rate since 2010 was 0.1%, yet with more than 3.5 billion prescriptions filled annually in the United States, the outcome is more than 3.5 million prescription-dispensing errors and an annual cost of more than $16 billion. Using the performance prism theory, the purpose of this multiple case study was to explore strategies retail pharmacy managers used to increase profit by reducing prescription errors. Using purposeful sampling, 5 retail pharmacy managers in Miami, Florida, were selected as participants because they had implemented strategies …
Productivity And Employee Behavior Change Strategies In Two Nigerian Manufacturing Organizations, Marvel Saturday Ogah
Productivity And Employee Behavior Change Strategies In Two Nigerian Manufacturing Organizations, Marvel Saturday Ogah
Walden Dissertations and Doctoral Studies
Some Nigerian manufacturing organizations suffer significant losses yearly due to a lack of employee commitment and engagement. The purpose of this qualitative multiple case study was to gain understanding of the strategies that leaders in the manufacturing industries in Lagos need to know in order to change employee behavior to achieve increased organizational productivity levels. The conceptual framework that grounded the study was the path-goal theory of leadership. Data were collected from semistructured interviews with a purposeful sample consisting of 24 managerial and non-managerial staff members of 2 manufacturing organizations in Nigeria who have had experience in, and training, and …
Exploring How Women On Corporate Boards Cope With Gender Bias, Sharon Roberts
Exploring How Women On Corporate Boards Cope With Gender Bias, Sharon Roberts
Walden Dissertations and Doctoral Studies
Gender bias may cause organizations to lose the values that women bring to the workplace in leadership positions and may thwart women from reaching their personal goals. The purpose of this qualitative descriptive multiple case study was to explore gender bias and its influence on women on corporate boards, their roles, appointment, and the need to develop coping strategies to deal with gender bias to execute their roles. The conceptual lens used was Tajfel and Turner's social identity theory to explain the basis for intergroup discrimination, and Eagly and Karau's role congruity theory of prejudice to explain the exclusion of …
Regret Theory And Decision-Making In Retention Program Funding, Eugenia Jo Johnson
Regret Theory And Decision-Making In Retention Program Funding, Eugenia Jo Johnson
Walden Dissertations and Doctoral Studies
Senior leaders of higher education institutions make management-related funding decisions that meet the needs of the institution without incurring financial loss. By classifying groups of students into strategic business units, these leaders can make targeted fund management decisions. Researchers have demonstrated that higher education institutions have successfully implemented student retention programs for students in the freshman unit, but in this early adoption stage, have been unable to establish a pattern in the sophomore unit decision-making process. This study was designed to determine the relationship between the management decisions to allocate funding for retention programs for students in the sophomore year …
Organizational Culture And Individuals' Experience Of Workplace Bullying, Luan Zeka
Organizational Culture And Individuals' Experience Of Workplace Bullying, Luan Zeka
Walden Dissertations and Doctoral Studies
Workplace bullying is an epidemic in the United States. The purpose of this qualitative phenomenological study was to increase understanding of employees' lived experiences of bullying in an organizational culture. Schein's organizational cultural model provided the conceptual framework for the study. The research question addressed how individuals who were bullied or witnessed bullying in the New York State area perceived their experiences within the organizational culture. Data collection included a researcher's journal and in-depth interviews with 25 participants. Data were analyzed using Moustakas's modified van Kaam method of phenomenological analysis. From the data analysis process, three categories of bullying emerged …
Initiating Factors Affecting Information Systems Project Success, Jonathan Olubunmi Afolabi
Initiating Factors Affecting Information Systems Project Success, Jonathan Olubunmi Afolabi
Walden Dissertations and Doctoral Studies
Information systems (IS) projects are complex and costly, but only a 3rd of IS projects are successful; the Standish Group reported that 32% of IS projects were successful in 2012. Although investments in research have led to improvements in practice, there is a general perception that management failures are responsible for the low rate of IS project success. The effects of initiating factors on project outcome had not been sufficiently explored; few IS researchers have explored the initiation phase. The purpose of this grounded theory study was to explore project initiation factors, including relational, as well as decision-making aspects, and …
Strategies To Increase Employee Engagement In Long-Term Residential Agencies, Corey Fair
Strategies To Increase Employee Engagement In Long-Term Residential Agencies, Corey Fair
Walden Dissertations and Doctoral Studies
Disengaged employees adversely affect organizational strategies to promote higher standards of care and quality of life for long-term residential patients. The purpose of this single case study was to explore strategies healthcare leaders use to engage employees. The targeted population for this study was the senior leaders of a long-term residential care agency located in South Carolina who had initiated strategies and practices to engage employees. Kahn's theory of personal engagement and disengagement was the conceptual framework for this study. Data collection included semistructured face-to-face interviews with open-ended questions, and the long-term residential agency's employee handbook, training agenda, and incentive …