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Business Administration, Management, and Operations Commons

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Full-Text Articles in Business Administration, Management, and Operations

Cash And Internal Controls For Sda Organizations, Annetta M. Gibson Jul 2013

Cash And Internal Controls For Sda Organizations, Annetta M. Gibson

Faculty Publications

Presentation for Treasurers, Euro-Asia Division, Jul17, 2013


Capturing Creative Program Management Best Practices, Brandon Keller, Joseph R. Wirthlin Apr 2013

Capturing Creative Program Management Best Practices, Brandon Keller, Joseph R. Wirthlin

Faculty Publications

This research attempted to capture the creative aspects of government program management in three specific areas: efficiently navigating oversight, capturing the intent of regulations, and developing innovative risk management practices. Respected acquisition leaders with diverse backgrounds and experiences were interviewed with ranks ranging from 0-6 to 0-8 and GS-15 to SES. Several contractor interviews were conducted for specific purposes. The data were iteratively coded and analyzed using ATLAS.ti. The results were categorized into four themes, each with three sub-elements. Differences between respondents with program director experience and those with rapid acquisition experience are discussed. A survey was then distributed to …


Vmanagement: Initial Exploration Of Management Practice, M. Susan Wurtz, Dale Cyphert, Leslie K. Duclos Apr 2013

Vmanagement: Initial Exploration Of Management Practice, M. Susan Wurtz, Dale Cyphert, Leslie K. Duclos

Faculty Publications

For several years, the authors have maintained a simulation (sim) in Second LifeTM, with management responsibility for allocating sim resources across research and instructional projects, some of which involved working with residents. Although not originally anticipated to be a research site in management theory and practice, the project presented an unexpected pattern of difficulty and an unexpectedly rich case study to examine why and how the virtual environment generated norms of power and empowerment for which traditional management practice was not effective. We conducted a theoretical thematic analysis on a body of conversation transcripts, meeting agendas and minutes, email messages …


Book Review Of Management: A Faith-Based Perspective, By Michael E. Cafferky, Annetta M. Gibson, Charles H. Tidwell Jr. Jan 2013

Book Review Of Management: A Faith-Based Perspective, By Michael E. Cafferky, Annetta M. Gibson, Charles H. Tidwell Jr.

Faculty Publications

No abstract provided.


An Exploratory Study Of Student Satisfaction With University Web Page Design, David E. Gundersen, Joe K. Ballenger, Robert M. Crocker, Elton Scifres, Robert Strader Jan 2013

An Exploratory Study Of Student Satisfaction With University Web Page Design, David E. Gundersen, Joe K. Ballenger, Robert M. Crocker, Elton Scifres, Robert Strader

Faculty Publications

This exploratory study evaluates the satisfaction of students with a web-based information system at a medium-sized regional university. The analysis provides a process for simplifying data interpretation in captured student user feedback. Findings indicate that student classifications, as measured by demographic and other factors, determine satisfaction levels towards various web sources of information. Differences in satisfaction levels across student groups based on gender, age, minority status, employment, and current course load were found. Implications for university web designers and university administrators are considered and discussed.


Measuring Quality In Diabetes Care: An Expert-Based Statistical Approach, Dimitris Bertsimas, David Czerwinski, Michael Kane Jan 2013

Measuring Quality In Diabetes Care: An Expert-Based Statistical Approach, Dimitris Bertsimas, David Czerwinski, Michael Kane

Faculty Publications

We present a methodology for using health insurance claims data to monitor quality of care. The method uses a statistical model trained on the quality ratings of a medical expert. In a pilot study, the expert rated the quality of care received over the course of two years by 101 diabetes patients. A logistic regression model accurately identified the quality of care for 86% of the patients. Because the model uses data derived from patients’ health insurance claims it can be used to monitor the care being received by a large patient population. One important use of the model is …