Business Administration, Management, and Operations Commons^™

Are Committed Employees More Likely To Exhibit Innovative Behaviour : A Social Exchange Perspective, Matthew J. Xerri

Matthew J Xerri

This thesis examines workplace (social exchange) relationships and how they can be used to foster the organisational commitment and innovative behaviour of Australian nursing employees. This research addresses the paucity of knowledge about fostering innovative behaviour in the health sector. Such research is significant because developing innovative behaviour is one way of addressing issues surrounding the shortage of skilled nurses. The findings confirm that workplace social exchange is vital for ensuring employees possess networks to attain knowledge and support for innovative behaviour. Such information about innovative behaviour provides an understanding about one way of developing nurses’ efficiency.

Organizational Culture In A Terminally Ill Hospital, Alberto Coustasse, Douglas A. Mains, Kristine Lykens, Sue G. Lurie, Fernando Trevino

Alberto Coustasse, DrPH, MD, MBA, MPH

This study analyzed an organizational culture in a community hospital in Texas to measure organizational culture change and its impact on Patient Satisfaction (PS). The study employed primary and secondary data, combining quantitative and qualitative methods for a case study. Participant observation was used and archival data were collected to provide a better understanding of the organizational culture and the context in which change was taking place. This study also applied a “Shared Vision” of the organization as the central process in bringing forth the knowledge shared by members of the community hospital who were both subjects and research participants. …

Innovation, Proximity, And Knowledge Gatekeepers –Is Proximity A Necessity For Learning And Innovation?, Deogratias Harorimana Dr

Dr Deogratias Harorimana

Organisational desire for innovation and growth can be best achieved when they are in proximity. Geographical or technological proximity represent network structure in which a focal organisation is embedded, which has structural, cognitive and relational dimensions. Proximity influences innovation indirectly by its influence on agents’ ability to exchange and combine knowledge in four related ways: by giving access to exchange partners that provide opportunities for learning, increasing the anticipation of value, increasing the motivation to exchange, and by giving access to resources necessary for committing exchanges.

Understanding Performance Ratings: Dynamic Performance, Attributions, And Rating Purpose, Jochen Reb, Gary J. Greguras

Jochen Reb

The present two studies integrate and extend the literatures on dynamic performance, performance attributions, and rating purpose, making several important contributions. First, examining attributions of dynamic performance, Study 1 predicted that performance mean and trend would affect judged ratee ability and effort and that performance variation would affect locus of causality; both predictions were supported by the results. Second, investigating the interaction between dynamic performance and rating purpose. Study 2 predicted that performance mean would have a stronger impact on administrative than on developmental ratings, whereas performance trend and variation would have a stranger impact on developmental than on administrative …

Mindfully Eating Raisins Improves Negotiation Success: The Effect Of Mindfulness No Negotiation Performance, Jochen Matthias Reb, J. Narayanan

Jochen Reb

Anecdotal evidence suggests that mindfulness, or open, non-judgmental awareness of the present moment, is important fornegotiation performance. We find support for this prediction in four experiments using a variety of different mindfulnessmanipulations and both objective and subjective measures of negotiation performance. We also provide evidence that the effectof mindfulness on negotiation performance is partly mediated by reduced anxiety.

Dynamic Performance And The Performance-Performance Rating Relation, Jochen Reb, Gary J. Greguras

Jochen Reb

In this commentary we discuss the appropriateness and usefulness of taking into account the dynamic nature of performance when considering the relation between job performance and ratings of job performance. Like the vast majority of research in this area, Murphy (this issue) does not critically examine whether or how changes in ratee performance over time influence job performance ratings. As noted by Murphy and Cleveland (1995), a limitation of performance appraisal research is that it has ignored that employee performance “…is embedded in a context or pattern of employee performance over time” (p. 73). In this commentary, we argue that …

Global Culture Concerns, Korcel M. Price

Korcel M Price

The following proposal seeks to change hiring, promoting, and firing practices among global and trans-national companies. The changes are intended to fortify the organization through better management, a better employee contract, and by moving closer to a learning organization.

At the heart of the proposal is the desire to move hiring, promoting, and firing practices to an external or internal third party, as means of creating a global culture that consistently applies the values of supra system’s organization.

Cinco Desafíos Para El Gobierno Corporativo De Las Organizaciones Sin Fines De Lucro, Alfredo Enrione

Alfredo Enrione

No abstract provided.

The Stability Of Offshore Outsourcing Relationships: The Role Of Relation Specificity And Client Control, Stephan Manning, Arie Y. Lewin, Marc Schuerch

Stephan Manning

Offshore outsourcing of administrative and technical services has become a mainstream business practice. Increasing commoditization of business services and growing client experience with outsourcing have created a range of competitive service delivery options for client firms. Yet, data from the Offshoring Research Network (ORN) suggests that, despite increasing market options and growing client quality and cost efficiency expectations, clients typically renew provider contracts and develop longer-term relationships with providers. Based on ORN data, this paper explores drivers of this phenomenon. The findings suggest that providers promote contract renewal by making client specific investments in software, IT infrastructure and training, and …

Securing Access To Lower-Cost Talent Globally: The Dynamics Of Active Embedding And Field Structuration, Stephan Manning, Joerg Sydow, Arnold Windeler

Stephan Manning

This article examines how multinational corporations (MNCs) shape institutional conditions in emerging economies to secure access to high-skilled, yet lower-cost science and engineering talent. Based on two in-depth case studies of engineering offshoring projects of German automotive suppliers in Romania and China we analyze how MNCs engage in ‘active embedding’ by aligning local institutional conditions with global offshoring strategies and operational needs. MNCs thereby contribute to the structuration of field relations and practices of sourcing knowledge-intensive work from globally dispersed locations.Our findings stress the importance of institutional processes across geographic boundaries that regulate and get shaped by MNC activities.

Lean Manufacturing Problem Solving Approach To Journal Access Issues, Linda Matula Schwartz Mde, Ahip, Cm, Kristine A. Petre Mls, Ahip, Cm

Linda Matula Schwartz MDE, AHIP, CM

No abstract provided.

Agency Theory And Bounded Self Interest: The Moderating Role Of Fairness, Robert Phillips, Douglas Bosse

Robert Phillips

While agency theory’s contributions to our understanding of economic organization and strategic management are unparalleled, reviews of the empirical tests call for more explanatory muscle at the extremes. This paper provides arguments that answer that call. Relying on well-established findings from social psychology and other disciplines, we propose that agency theory’s assumption of pure self-interest be replaced with the more descriptively accurate assumption of self interest that is bounded by norms of fairness and reciprocity. The resulting arguments explain that perceptions of fairness/justice moderate the effectiveness of incentive alignment and monitoring mechanisms.

Negative Impact Of Emotional Labor On A Corporate Image: The Case Of Amway Poland, Pawel Krzyworzeka

Pawel Krzyworzeka

This article analyzes the effect of the emotionality of Polish direct sales representatives on the corporate image of Amway Poland in mainstream media. The findings are based on the interpretative analysis of public discourse on multi-level marketing in Poland. The article concludes that business practitioners that are willing to apply some forms of emotion management in a different country should be especially sensitive to its prevailing forms of emotionality. Learning which behavior is and is not acceptable in a society could be accomplished by conducting analysis of its public discourse.