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Full-Text Articles in Business Administration, Management, and Operations
The Strategic Plan Of A Medium-Size Enterprise Compared To The Baldrige Criteria, Jordan Blacklock
The Strategic Plan Of A Medium-Size Enterprise Compared To The Baldrige Criteria, Jordan Blacklock
Masters Theses & Specialist Projects
The purpose of this study was to provide a case example of one SME (small to medium-size enterprises) documented practices compared to the Baldrige Program’s Criteria for Performance Excellence (Criteria). This study evaluated the degree to which the case example organization practiced the philosophies and principles of the Criteria without direct knowledge of the Criteria. The researcher conducted evaluations by examining the case example organization’s strategic plan against the Criteria. Results of this study’s demonstrated that the Baldrige Program would not be a change in direction for the case example organization but a systematic approach to enhance the methods already …
How Kaizen Group Leader Selection Affects Group Participation, M. Joleen Byerline
How Kaizen Group Leader Selection Affects Group Participation, M. Joleen Byerline
Masters Theses & Specialist Projects
Organizational communication research indicates group member participation increases as the legitimate power differences among group members decreases. Lean principles and practices indicate Kaizen Event members will contribute regardless of legitimate power levels, due to member training, education, and the Lean team-oriented culture. Further study is needed to determine if Lean culture and training maximize group member contribution, or if legitimate power levels in Lean environments manipulate participation. The focus of this case study is a central Kentucky Lean manufacturing organization that practiced Lean principles for at least three years and completed a Kaizen Event within twelve months previous to the …