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Business Administration, Management, and Operations Commons™

Open Access. Powered by Scholars. Published by Universities.®

1990

Singapore Management University

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Full-Text Articles in Business Administration, Management, and Operations

Managing Expert Systems: A Framework And Case Study, Rob R. Weitz, Arnoud De Meyer Sep 1990

Managing Expert Systems: A Framework And Case Study, Rob R. Weitz, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

This paper addresses the problem of managing the development and implementation of a large expert system in an organization. A traditional systems analysis and design methodology is used as a framework to highlight similarities and differences in managing large scale traditional computer based projects and large expert systems. As a non-technical, prescriptive guide, this article focusses on defining at each stage in the project, the tasks to be accomplished, resources required, impact on the organization, likely benefits and potential problems. The case of a large expert system implemented by a multinational corporation across several European sites is used to clarify …

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Lasting Improvements In Manufacturing Performance: In Search Of A New Theory, Kasra Ferdows, Arnoud De Meyer Apr 1990

Lasting Improvements In Manufacturing Performance: In Search Of A New Theory, Kasra Ferdows, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

Is there a way to avoid trading off one capability for another in manufacturing? The prevailing wisdom says no. But some manufacturers seem to have been able to defy that: compared to their competitors, they have better quality, are more dependable, respond faster to changing market conditions, and in spite of all that, achieve lower costs. How can this be explained? Our aim here is to provide an explanation. We contend that the nature of the trade-offs among manufacturing capabilities is more complex than has been assumed. Depending on the approach taken for developing each capability, the nature of the …

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