Business Administration, Management, and Operations Commons^™

Integrated Conflict Management Systems As Cure And Cause: How Leaders Address Cultural Change And Conflict In Their Organizations, Brian S. Beck

Electronic Theses and Dissertations

Organizations experience the bottom line impact of internal conflicts daily. Conflicts between employees simply drain organizational resources. The idea of Integrated Conflict Management Systems (ICMS) has been introduced to help minimize the impact of these conflicts. ICMS, through the development of policies and procedures to address conflicts, are actually attempting to change the organization's culture, and when organizations attempt cultural changes, conflicts are likely to occur. The primary component of cultural change is the organizational leader.

The study interviews organizational leaders about the conflicts that occur when organizations change cultures and the methods that leaders use to work through those …

Applying Trait And Situational Leadership Approaches To Assess Theoretical Antecedents Of Managers' Work-Life Supportive Behaviors, Sue A. Epstein

Legacy Theses & Dissertations (2009 - 2024)

Managers' work-life supportive behaviors positively impact the usage of work-life programs, help reduce work-life conflict, and improve additional organizational and individual outcomes (e.g., job satisfaction, turnover intentions) (Foley, Linnehan, Greenhaus, & Weer, 2006). These behaviors include helping their subordinates rearrange their work schedules and encouraging subordinates' use of organizational work-life policies (e.g., flextime, job sharing, leave programs) (Mesmer-Magnus & Viswesvaran, 2006). While the benefits of such targeted leadership have been well studied, the predictors of managerial work-life supportive behaviors have received little attention. In this research, the trait and situational approaches to effective leadership are used as the basis for …

How Management Level And Environmental Dynamism Are Related To Change Behavior And Unit Performance, Eric C. T. E. Larsen

Legacy Theses & Dissertations (2009 - 2024)

A survey study was conducted to determine how management level and environmental dynamism affect change leadership by managers and its impact on work unit performance. An on-line survey was used to obtain data from subordinates of the managers in many different organizations. The results showed that change-oriented behavior was used more by high level managers than by low level managers, and when the environment was dynamic rather than relatively stable. Management level enhanced the effects of a manager's change behavior on unit performance, and the enhancing effect of dynamism was marginally significant. The results are consistent with theories about the …