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Full-Text Articles in Business Administration, Management, and Operations
When Institutional Work Backfires: Organizational Control Of Professional Work In The Pharmaceutical Industry, Jagdip Singh, Rama K. Jayanti
When Institutional Work Backfires: Organizational Control Of Professional Work In The Pharmaceutical Industry, Jagdip Singh, Rama K. Jayanti
Business Faculty Publications
Integrating institutional and role theories, this paper develops a Logics–Roles– Action (LRA) framework for understanding how for-profit organizations structure institutional work to managerially control the work of professionals they employ. Structurally, this institutional work involves three elements: (1) internalizing pluralistic logics (logics); (2) institutionalizing distinct roles embedded in these logics (roles); and (3) scripting goal-oriented role enactment plans (action). An empirical examination of the LRA framework in the pharmaceutical industry evidences four distinct organizational strategies that script role enactments of sales professionals in their interactions with physicians. Each strategy is intended to reaffirm prevailing institutional logics, but eventually backfires by …
Lead-Time Quotation When Customers Are Sensitive To Reputation, Susan A. Slotnick
Lead-Time Quotation When Customers Are Sensitive To Reputation, Susan A. Slotnick
Business Faculty Publications
Firms consider a variety of factors when making lead-time promises, including current shop status and the size of the incoming order. The profit-maximising model presented in this paper is the first to include reputation effects explicitly in a lend-time optimisation model. Reputation is considered to be the lasting effect on the market of a firm's delivery performance over time, and so it affects the future as well as the current profits. The model is complicated, and a counter-example demonstrates that qualitative monotonicity results are not obtainable. A computational study explores the relationships between shop status, order size, reputation, market characteristics …
Labor Mobility And Hypercompetition: Another Challenge To Sustained Competitive Advantages?, Jeffrey E. Stambaugh, Yongjing Zhang, Timothy Degroot
Labor Mobility And Hypercompetition: Another Challenge To Sustained Competitive Advantages?, Jeffrey E. Stambaugh, Yongjing Zhang, Timothy Degroot
Business Faculty Publications
Researchers have suggested globalization, technological advances, and the rise of entrepreneurship have ushered in a new era of hypercompetition where competitive advantages are hard to attain and sustain. In this paper we propose another source of hypercompetition—a sudden increase in labor mobility within an industry—by drawing on the resource-based view of what leads to a sustainable competitive advantage. Using data from the National Football League, which had a substantial change in the player mobility in 1993, we use the two-sample Kolmogorov-Smirnov test to stratify teams according to their demonstrated level of competitive (dis)advantage based on their on-field performance. We found …