Business Administration, Management, and Operations Commons^™

Multi-Task Setting Involving Simple And Complex Tasks: An Exploratory Study Of Employee Motivation, Maia Jivkova Farkas

USF Tampa Graduate Theses and Dissertations

In this study, employees are given autonomy in effort allocation across two tasks - complex and simple tasks, where the return to the organization is significantly higher for the complex task requiring high skill than for the simple task requiring low skill. An unavoidable feature of multi-task settings is that effort expended on one task detracts from effort that can be expended on another task. This effort trade-off among tasks becomes problematic when the returns from different tasks are unequal, with important consequences for a firm's overall performance. The design of management accounting control systems in such multi-task setting is …