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Full-Text Articles in Business Administration, Management, and Operations
Emotional Intelligence: Using Relationship Management In Leadership, Lauren Odette
Emotional Intelligence: Using Relationship Management In Leadership, Lauren Odette
Undergraduate Honors Theses
The professional world is evolving, and business leaders are required to operate in sometimes difficult situations for which they might feel unprepared. While in recent years, research on emotional intelligence has shown to be an important leadership component, it is not always translated successfully to business leadership nor contextualized to young leaders. This project aims to present a workshop to help people in leadership communicate effectively with their employees using skills stemming from increased emotional intelligence. The workshop draws on a range of literature and experiences in leadership training and emotional intelligence. Key concepts that serve as the focal points …
Women Managing Women: A Good Idea?, Wendy Cook, Nancy Graber Pigeon, James L. Nimnicht
Women Managing Women: A Good Idea?, Wendy Cook, Nancy Graber Pigeon, James L. Nimnicht
All Faculty Scholarship for the College of Business
As women continue to move into the workplace and into managerial positions, the wage gap for female employees is not improving. In this study, we examine the effect of having a female manager on the wages and hierarchical growth of female employees. Findings suggest that female employees may be better served by working for male managers.
A Model Program To Develop Management Strategies And Training Skills For Fast Food Industry Employees In Taiwan, David Ruey-Lin Lai
A Model Program To Develop Management Strategies And Training Skills For Fast Food Industry Employees In Taiwan, David Ruey-Lin Lai
All Graduate Projects
A model program in developing corporate personnel was designed for domestic fast food industry in Taiwan. The program emphasizes on successful business leaders' skills in the basic management function of decision making, planning, organizing, communicating, directing and controlling. Meanwhile, the successful fast food employee development have focused on training activity of customer service, personal appearance, company rules and regulations. The program concentrates on two specific areas: a management model and an employee training model. More specifically the management approach and training skills are addressed through a variety of methods and activities.