Business Administration, Management, and Operations Commons^™

The Impact Of De-Globalization On Global Supply Chains – An Exploratory Study, Mee-Shew Cheung

Association of Marketing Theory and Practice Proceedings 2024

The globalization of supply chains has been a critical driver of economic growth and development over the past few decades. However, the recent trend of de-globalization threatens to disrupt these supply chains and potentially undermine their benefits. This research anticipates uncovering significant insights into the impact of de-globalization on global supply chains, including changes in efficiency, supplier networks, and risk management strategies. Additionally, the study aims to provide practical recommendations for businesses and policymakers to navigate this evolving landscape.

Consumers' Brand Loyalty Towards Small Family-Owned Businesses, Christo A. Bisschoff Prof, Christoff Botha Prof, Marco Van Schoor Mr, Doret Botha Prof

Association of Marketing Theory and Practice Proceedings 2024

Family-owned businesses constitute a substantial portion of the workforce and GDP in South Africa and, with limited work opportunities in the public sector, play a significant role in job creation. As a result, family enterprises significantly influence South Africa's economy. This study aims to understand consumer loyalty towards family-owned businesses as brands by investigating family-owned businesses in the small mining town "Stilfontein" in the North-West Province, South Africa. Qualitative data collection involved semi-structured interviews with customers of family businesses to gather insights into brand loyalty. The identified themes and sub-themes highlight the importance of community bonds, personalized services, product quality, …

Exploring The Effect Of Logos With Animals, Can Trinh

Association of Marketing Theory and Practice Proceedings 2024

Even though the use of logos that feature animals is prevalent (e.g., Porsche, Lamborghini, Hollister), there is a scant number of empirical works that examine the effect of such logos on marketing outcomes. This research represents a pioneering attempt to address this critical theoretical gap. We propose that logos that feature animals (i.e., animal logos) can influence product perceptions. Empirical evidence from two studies supports our propositions. The findings provide meaningful implications for both theory and practice.

Enhancing Global Learning: Knowledge Acquisition And Organizational Practices In Internationalization, Christine A. Makama

Association of Marketing Theory and Practice Proceedings 2024

This study explores the pivotal role of international learning and knowledge acquisition in shaping organizational practices within the context of internationalization. It underscores the value of sourcing knowledge from external sources, learning from others, and creating a culture supportive of internationalization efforts. Drawing from the works of prominent scholars, this research highlights the interconnectedness of international learning, domestic practices, and knowledge acquisition. The study emphasizes the need for organizations to actively seek external knowledge, establish a culture conducive to internationalization, and efficiently manage both explicit and tacit knowledge to facilitate successful knowledge transfer and application in a global context. Tacit …

Combating Luxury Brand Counterfeiting: Recommended Action Strategies, Md Shahidul Islam

Association of Marketing Theory and Practice Proceedings 2023

In the past few decades, luxury brand counterfeiting has grown significantly worldwide, and this growth caused considerable damage to the knowledge-based globalized economy and the brands. The rapid development of e-commerce business, primarily during the pandemic, has facilitated the counterfeiting trades through small shipments by different modes of transportation. Counterfeit products can be found in many industries, such as common consumer goods, IT goods, agriculture goods, pharmaceutical items, and luxury items (fashion apparel). The measures adopted to combat luxury brand counterfeiting are minimal to what should have been done. This study proposes that social media activism against counterfeiting is critical …

Supply Chain Resilience And Agility During Covid19: The Case Of Automobile Manufacturing, Leor Ben-Meir, Steve Lemay, Dave Mcmahon

Association of Marketing Theory and Practice Proceedings 2022

In this paper, we examine disruptions in the automobile manufacturing supply chain that resulted from the COVID19 pandemic. We explore the relationships between organizational resilience and agility and supply chain resilience and agility. We frame this exploration in terms of rare earth elements (REEs) and microchips, supplies that come from Tier 3 and Tier 4 in the automobile supply chain. We look at some adaptations made by Volkswagen to adapt to these disruptions but note that organizational resilience and adaptation does not always result in supply chain adaptation.

Adapting To Slow-Moving Crises: The Personal Protection Equipment Supply Chain In The Time Of Covid19, Jennifer Shullih, Stephen Lemay

Association of Marketing Theory and Practice Proceedings 2021

In this paper, we look at the supply chain for PPE during the COVID-19 pandemic of 2020. We look at the way the supply chain has responded to the pandemic, the coordination of the supply chain relative to the needs of primary users, and the consequences of its use. We find that the supply chain has continued to function more as a commercial supply chain than as an emergency supply chain largely because of a lack of centralized coordination. We include an analysis of existing concepts as they apply to this supply chain, but also incorporate preliminary results from a …

Identification And Ranking Of The Marketing Mix Of Services In The Banking Industry, Using Dematel, Reza Mohammadkazemi Dr., Saeed Kardar Dr., Mahnaz Pouriz Ms.

Association of Marketing Theory and Practice Proceedings 2020

In the current competitive market, identifying the major factors affecting the behavior of customers considered very important. Every organization needs to know, investing on which factor results in higher efficiency. Banks face a complex world of competition thus; they need to identify these factors. These factors differ from the factors in manufacturing industry. Therefore, banks need to understand their own marketing mix factors and identify the most important ones. As a result, in this research after a literature review, the factors identified and then by using DEMATEL, a ranking has done and the most important factor introduced. According to the …

Abet Accreditation Of Is And It Programs In 2013, Ronald J. Mackinnon, Kevin Lee Elder, John N. Dyer

Department of Enterprise Systems and Analytics Faculty Publications

The Accreditation Board for Engineering and Technology (ABET) has been accrediting engineering and computer science for many years. In recent years ABET has been accrediting Information Systems and Information Technology programs. ABET first accredited IS in 2000 and IT in 2003. ABET appears to have become the standard accreditation for IT and in the spring of 2014 there are 25 IT programs accredited by ABET. There are 38 IS programs accredited by ABET since 2000. This paper looks at the IS and IT ABET accredited programs and examines the common features and differences of these related accredited programs.

The Effects Of Antipsychotic Quality Reporting On Antipsychotic And Psychoactive Medication Use, John R. Bowblis, Judith A. Lucas, Christopher Brunt

Finance and Economics Faculty Publications

Objective

The objective of this study is to examine how nursing homes changed their use of antipsychotic and other psychoactive medications in response to Nursing Home Compare's initiation of publicly reporting antipsychotic use in July 2012.

Research Design and Subjects

The study includes all state recertification surveys (n = 40,415) for facilities six quarters prior and post the initiation of public reporting. Using a difference-in-difference framework, the change in use of antipsychotics and other psychoactive medications is compared for facilities subject to public reporting and facilities not subject to reporting.

Principal Findings

The percentage of residents using antipsychotics, hypnotics, …

The Rapid Adoption Of Smarter Teamwork Tools: The System For Management, Assessment, Research, Training, Education, And Remediation For Teamwork, Matthew W. Ohland, Misty L. Loughry, Richard Layton, David Jonathan Woehr, Daniel Michael Ferguson

Department of Management Faculty Publications

No abstract provided.

Optimizing Student Team Skill Development Using Evidence-Based Strategies, Matthew W. Ohland, Misty L. Loughry, David Jonathan Woehr, Richard Layton, Daniel Michael Ferguson

Department of Management Faculty Publications

The critical importance of effective teamwork in engineering is widely recognized. Surprisingly, however, relatively little is known about how to develop teamwork skills in higher education classes, including what factors contribute to effective teamwork, their relative importance in a team's overall performance, and the underlying individual and interpersonal dynamics. Increasing numbers of engineering instructors are adopting instructional practices relying on teamwork, yet many instructors simply form student teams and hope the members individually and collectively learn on their own how to work in teams and succeed in their task(s). Instructors do this because they do not have guidance for a …

Health Disparities In Cardiovascular Disease And High Blood Pressure Among Adults In Rural Underserved Communities, William Amponsah, Marian M. Tabi, Godfrey A. Gibbison

Finance and Economics Faculty Publications

Purpose: This study examined the factors contributing to health disparities in cardiovascular disease (CVD) and high blood pressure (HBP) among adults in three rural underserved communities in southeast Georgia. Socioeconomic status as well as geographic location plays a significant role in one’s quality of health outcomes.

Methods: Individuals in three counties in southern Georgia participated in the study. The study was motivated by review of retrospective data from the 2008 Georgia Cardiovascular Health Initiative (CVHI) database to explain the factors contributing to the incidence of health disparities. A survey questionnaire was administered by telephone to adult members of …

A Cross Country Comparison Of Best Practices In Recruitment And Selection, Greg Vickers, Michael P. Mcdonald, Sara J. Grimes

Department of Management Faculty Publications

This study examines best practices in hiring related to the recruitment and selection process in English-speaking countries with an Anglo-Saxon heritage. Since such countries share a similar cultural backgrounds and histories, best practices are likely to be somewhat similar. Studies of best practices were examined in the following countries: United States of America, Australia, United Kingdom, Canada, and New Zealand. After looking at commonalities across “best practices” studies, the current investigation presents a common set of such practices in terms of usage.

Mapping Relational Algebra Operators Into Sql Queries: A Database Case Study, John N. Dyer, Camille F. Rogers

Department of Enterprise Systems and Analytics Faculty Publications

Relational algebra operators and mapping to resulting structured query language (SQL) queries are among the most important concepts and skills for students taking a course in database design and implementation, especially those majoring in IS/IT. The most typical relational algebra operators mapped to foundational SQL include unions and intersections, as well as other relational operators applied to these operators, including differences and various joins. Unfortunately, few textbooks or external resources provide ample opportunity for students to apply the full set of most common relational algebra operators mapped to resulting SQL over a single unified case. Most database textbooks exemplify each …

A Post Publication Review Of “Is Project Risks As Emergent Phenomena: Towards A Model Of Risk Escalation And Its Management”, Michael J. Cuellar, Nipon Parinyavuttichai, Angela Y. Lin

Department of Enterprise Systems and Analytics Faculty Publications

A short post publication review of a recent AJIS paper.

Perceived Environmental Sector Importance As A Determinant Of Managerial Information Search Behavior, John Leaptrott, J. Michael Mcdonald

Department of Management Faculty Publications

Several prior studies have examined aspects of purposeful information search behavior as a necessary component of the formulation of business policy and strategy. This study used a sample of credit union managers to assess how the managers’ information search behavior related to various environmental sectors was affected by their perceived importance of those sectors. The study measured the use of five different types of information sources related to each of six environmental sectors. The five types of information sources included internal and external personal and written sources and the Internet. The six sectors were equally divided between the task and …

A Linear Review Of The Great Recession's Impact On Tourism Behavior, H. Leslie Furr

Department of Management Faculty Publications

The Labor Department’s 2012 consumer spending report highlighted the format taken by recent recession during the alteration of conventional tourism consumer spending habits. Consumer expenditure data concerning the transformation of travelers’ dining choices during the recession also disclosed that these new dining preferences persisted for years into the recovery period. In fact, the recorded decrease in food expenditures, from December 2007 to June 2009, was the largest inflationadjusted amount ever recorded by the Bureau of Labor Statistics (BLS). The increase in unemployment to 9.3% in 2009, another recessionary change factor, reduced travel consumers’ spending levels for other travel attributes other …

Generalizability Revisited: Comparing Undergraduate Business Students To Credit Union Managers, Michael P. Mcdonald, Darrell Parker, John Leaptrott, Sara J. Grimes

Department of Management Faculty Publications

This paper looks at the use of college students in survey research. Specifically examined is the use of undergraduate business school students to generalize to adult populations of practicing managers. Some studies suggest that such generalizations are valid, while others argue that generalizations need to be undertaken with caution. The differences between particularistic research and universalistic research are discussed. The findings from a study of 69 undergraduate business majors and 67 practicing credit union managers are presented. In summary, the current study finds that the two groups are very different in terms of two well researched personality constructs: locus of …

Online Teaching And Learning Project Management, Manouchehr Tabatabaei

Department of Enterprise Systems and Analytics Faculty Publications

The number of project management courses in institutions of higher education is increasing to meet the high demand of effective project managers in organizations. Many institutions offer graduate degrees and certificates in project management. Therefore, more online courses in project management are offered in addition to the traditional mode of classroom setting. The purpose of this research is to present the challenges associated with teaching an online project management course, and discuss approaches to enhance learning. The need for a methodology is discussed and components of this methodology are identified for designing and delivering an effective online project management course. …

Smarter Teamwork: System For Management, Assessment, Research, Training, Education, And Remediation For Teamwork, Matthew W. Ohland, Richard A. Layton, Daniel Michael Ferguson, Misty L. Loughry, Hal R. Pomeranz

Department of Management Faculty Publications

The rapid adoption of Team-Maker and the Comprehensive Assessment of Team Member Effectiveness (CATME), tools for team formation and peer evaluation, make it possible to extend their success to have a significant impact on the development of team skills in higher education. The web-based systems are used by over 700 faculty at over 200 institutions internationally.

This paper and its accompanying poster will describe strategies for broadening the scope of those tools into a complete system for the management of teamwork in undergraduate education. The System for the Management, Assessment, Research, Training, Education, and Remediation of Teamwork (SMARTER Teamwork) has …

Smarter Teamwork: System For Management, Assessment, Research, Training, Education, And Remediation For Teamwork, Matthew W. Ohland, Misty L. Loughry, Richard A. Layton, Rebecca Lyons, Daniel Michael Ferguson, Kyle Heyne, Tripp Driskell, David Jonathan Woehr, Hal R. Pomeranz, Eduardo Salas, Andrew Caleb Loignon, Shirley S.C. Sonesh

Department of Management Faculty Publications

SMARTER Teamwork: System for Management, Assessment, Research, Training, Education, and Remediation for TeamworkThe rapid adoption of Team-Maker and the Comprehensive Assessment of Team MemberEffectiveness (CATME) tools for team formation and peer evaluation make it possible to extendtheir success to have a significant impact on the development of team skills in higher education.The web-based systems have been used by more than 110,000 students of more than 2400faculty at more than 500 institutions internationally—the figure below shows the growth of theuser base. 2400 The system has had 113,373 unique student users. 2200 Fitted curves are third order. 2000 1800 Faculty and staff …

Incivility In Academe: What If The Instigator Is A High Performer?, Feruzan Irani Williams, Constance Campbell, Luther T. Denton

Department of Management Faculty Publications

This analysis of workplace incivility focuses on instigators who are high performers, but have a negative effect on morale. We explore antecedents, manifestations, and consequences associated with these instigators, whom we label “High Performing Instigators.” This qualitative study indicates that HPIs are common in academe and engage in a broad spectrum of uncivil behaviors. The consequences of HPI behavior result in losses for all involved – loss of respect, time, emotional energy, and morale. One important finding is that there seems to be no change in HPI behavior in academe when comparing preand post-tenure status of faculty identified as HPI.

Establishing Cognitive Legitimacy In Emerging Organizations: The Role Of Prestige, Cheryl R. Mitteness, Melissa S. Baucus, William I. Norton Jr.

Department of Management Faculty Publications

Entrepreneurs with venture ideas must establish cognitive legitimacy so they can acquire essential resources needed for survival. We extend the concept of cognitive legitimacy by developing a model through which entrepreneurs in emerging high growth organizations attempt to establish and build cognitive legitimacy. This is based on the composition of their new venture team and advisory board. Novice entrepreneurs can draw on the prestige of their new venture team and advisory board to enhance perceptions of their emerging organization's cognitive legitimacy. Novelty of the venture idea moderates relationships between both new venture team prestige and advisory board prestige and cognitive …

The Fruitcake Capital Of The World, Sara J. Grimes, Michael P. Mcdonald, John Leaptrott

Department of Management Faculty Publications

Two different fruitcake companies in the same small town are discussed and their widely different strategies are presented. Each of the entrepreneurs began working with a “master baker” as little boys but later followed different paths to develop a successful fruitcake business. A brief history of the fruitcake is offered as evidence that the product has been around for hundreds of years and will likely not go away anytime soon in spite of the ridicule and humor that has surrounded fruitcakes during the past twenty-five years.

Awareness And Usage Of Collaboration And Communication Technologies In Student Teamwork, Manouchehr Tabatabaei, Marco Lam

Department of Enterprise Systems and Analytics Faculty Publications

In this study, we investigate students’ awareness and usage of collaboration and communication technologies (CCTs). Coordination and communication are two of the key processes for effective teamwork that have been identified in the literature. We find significant differences in awareness of CCTs between various student groups. However, when controlling for awareness, we find no difference in usage. While the proportion of students that are aware of various CCTs is high, the reported usage of CCTs is low. Because of the increased emphasis on teamwork, students need to be taught the technologies they need to use for collaboration and communication in …

Conditional Lot Splitting To Avoid Setups While Reducing Flow Time, Jacob V. Simons, Mark E. Kraus, Willis Mwangola, Gerard Burke

Department of Logistics & Supply Chain Management Faculty Publications

Previous research has clearly and consistently shown that flow time advantages accrue from splitting production lots into smaller transfer batches or sub-lots. Less extensively discussed, and certainly undesired, is the fact that lot splitting may dramatically increase the number of setups required, making it impractical in some settings. This paper describes and demonstrates a primary cause of these “extra” setups. It then proposes and evaluates decision rules which selectively invoke lot splitting in an attempt to avoid extra setups. For the closed job shop environment tested, our results indicate that conditional logic can achieve a substantial portion of lot splitting’s …

Smarter Teamwork: System For Management, Assessment, Research, Training, Education, And Remediation For Teamwork, Matthew W. Ohland, Misty L. Loughry, Eduardo Salas, David Jonathan Woehr, Richard A. Layton, Hal R. Pomeranz, Wendy L. Bedwell, Rebecca Lyons, Daniel Michael Ferguson, Kyle Heyne, Tripp Driskell

Department of Management Faculty Publications

SMARTER Teamwork: System for Management, Assessment, Research, Training, Education, and Remediation for Teamwork. The rapid adoption of Team-Maker and the Comprehensive Assessment of Team Member Effectiveness (CATME), tools for team formation and peer evaluation, make it possible to extend their success to have a significant impact on the development of team skills in higher education. The web-based systems are used by 1600 faculty at 400 institutions internationally –the figure below shows the growth of the user base. 1600 The system has had 72,459 unique student users. 1400 Fitted curves are second order. 1200 Faculty and staff 1000 Number 800 of …

The Effect Of Bank Activity Restriction On Life Insurers’ Efficiency: Evidence From European Markets, Rongrong Zhang

Finance and Economics Faculty Publications

This paper examines the relation between bank entry restrictions into insurance operations and life insurers’ operating efficiency for a sample of 21 European countries over 1995-2003. Controlling for insurance market penetration, insurance risk retention, legal environment, and the economic development of the hosting country, we document that insurers operate more efficiently in markets with lower bank entry restrictions. Our results suggest that financial deregulation has positive spill-over effect, supporting the deregulation efforts in the global financial markets.

Zero Tolerance Or Zero Rationality, John Leaptrott, J. Michael Mcdonald, Jerry W. Wilson

Department of Management Faculty Publications

The primary subject matter of this case concerns organizational culture and conflict management. Secondary issues examined include ethics, human resource management, organizational theory and strategy. The case has a difficulty level appropriate for upper division and graduate business students. The case is designed to be taught in one to two class hours and is expected to require two to four hours of outside preparation by students. Zero tolerance policies, while still on the rise in many institutions in this country (most prominently in U.S. school systems), are increasingly being challenged in courts at various levels. Two of the most common …