Business Administration, Management, and Operations Commons^™

Green Skies Over Akron: “Revolutionizing Cak With A $20m Sustainability Blueprint", Oluwasemilore A. Akintelure, Kyle Rediger, Katie Horn

National Training Aircraft Symposium (NTAS)

Our groundbreaking research at Akron-Canton Airport (CAK) proposes a transformative $20 million electrical master plan, designed to revolutionize the airport into a sustainable aviation hub and an Advanced Air Mobility (AAM) leader - a unique stance compared to similar airports in its economic corridor. This initiative, poised to impact millions of travelers, integrates cutting-edge solar panel installations and infrastructure for electric Vertical Take-Off and Landing (eVTOL) vehicles. Our comprehensive analysis, encompassing energy consumption, economic impacts, and risk assessments, underpins this ambitious project. The implementation of green energy solutions is projected to substantially reduce CAK's carbon footprint, leading to a healthier …

Taking Flight Or Taking A Pass? Exploring Factors Influencing Consumer Willingness To Pay For Evtol Travel, David C. Ison

International Journal of Aviation, Aeronautics, and Aerospace

The Advanced Air Mobility (AAM) industry is experiencing significant growth due to technological advancements and increasing demand for efficient travel experiences. The market is expected to reach $45 billion by 2030, with major players like Joby, Archer, Beta, and Wisk dominating. This study aimed to assess public willingness to pay for AAM services using eVTOLs, using Amazon's Mechanical Turk platform. The survey yielded a response rate of 85.8%, with 1,622 completed surveys. The study found that younger urban consumers were more willing to pay higher prices for AAM electric vertical takeoff and landing (eVTOL) aircraft trips than older participants, possibly …

A Comparative Analysis Of School Choice Factors Influencing Non-Collegiate Flight School Selections Between Groups Of Nontraditional, Traditional, And Teenage Student Pilots, Jingmin Jin Ph.D.

Journal of Aviation/Aerospace Education & Research

To assist with exploring strategies for effectively promoting vocational noncollegiate flight schools to diverse student markets of nontraditional student pilots, traditional student pilots, and teenage student pilots, this study compared and analyzed school choice factors of marketing approaches, relevant people, institutional features, and training program features that influenced these three groups of student pilots’ school selections. The study data was collected via a survey questionnaire, and the sample included 176 participants. There were 42 choice factor survey items, and the participants were guided to rate the level of influence of each factor on their school choice decisions. Descriptive statistics and …

Assessing Past Airworthiness Directives And How Safety Management Systems May Benefit Aviation Product Design And Manufacturing, Damon Lercel Ph.D., Manoj Patankar Ph.D., Richard Steckel Ph.D.

Journal of Aviation/Aerospace Education & Research

The European Union Aviation Safety Agency (EASA) continues to promulgate Safety Management Systems (SMS) across aviation organizations when it recently issued SMS requirements for EASA certificated Part 145 maintenance, repair and overhaul (MRO) organizations and Part 21 Design & Manufacturing (D&M) organizations. Currently, the Federal Aviation Administration (FAA) has no such rule in place for these U.S.-based organizations, which may challenge those doing business in countries where EASA policies apply. Given that a majority of the United States’ D&M and MRO population is made up of smaller organizations, it is likely a U.S. SMS regulation will require justification of the …

Development Of A Safety Performance Decision-Making Tool For Flight Training Organizations, Marisa Aguiar Ph.D., Carolina L. Anderson Ph.D., Dothang Truong Ph.D., Gregory S. Woo Ph.D., Kenneth Byrnes Ph.D.

Journal of Aviation/Aerospace Education & Research

The purpose of the research was to create and validate a safety performance decision-making tool to transform a reactive safety model into a predictive, decision-making tool, specific to flight training organizations, to increase safety and aid in operational decision-making. Using Monte Carlo simulation, the study conducted simulation runs based on operational ranges to simulate the operating conditions with varying levels of controllable resources in terms of personnel (Aviation Maintenance Technicians and Instructor Pilots) and expenditures (active flight students and available aircraft). Four What-if Scenarios were conducted by manipulating the controllable inputs. Changes to the controllable inputs are reflected by variations …

Career Choice Motivation For Professional Pilots, Brett Watts Ph.D., Tamilla Curtis Dba, Scott Ambrose Dba

Journal of Aviation/Aerospace Education & Research

This study identified key motivational factors of current flight training students to better understand how individuals are motivated to pursue a career in aviation. The theoretical framework used in this study was based upon self-determination theory, as originally introduced by Deci and Ryan (2000).The research approach for this study was a semi-structured interview process where students were asked eight foundational career motivation source questions and their responses were organized into career choice motivation categories. Results showed most participants became motivated to pursue a piloting career at a very young age. This early motivation was largely due to influence from third …

Examining The Influence Of Adoptability, Alignment, And Agility Approaches On The Sustainable Performance Of Aviation Industry: An Empirical Investigation Of Supply Chain Perspective, Sonia Nazeer, Hassan Mujtaba Nawaz Saleem, Muhammad Shafiq

International Journal of Aviation, Aeronautics, and Aerospace

In a continuously changing environment, the aviation sector faces the challenge of balancing adaptability to technological changes, alignment with environmental and social considerations, and agility in responding to unforeseen challenges. Keeping in view these challenges this study has explored the impact of the adaptability, alignment, and agility approaches on the sustainable performance of the aviation industry operating in Pakistan. Applying the empirical and quantitative methods the data has been collected from the professionals of the aviation industry supply chain and operations field and assessed the influence of Adoptability, Alignment, and Agility on sustainable performance indicators, including environmental stewardship, social responsibility, …

Justifying The Cost Of Implementing Contactless Travel In Non-Primary Airports: A European Perspective, Sumeet Hassan Anwar Mr., Humna Asad Miss

International Journal of Aviation, Aeronautics, and Aerospace

In the wake of the COVID-19 pandemic, the aviation industry faces an unprecedented push towards digital transformation. This paper delves into the economic, operational, and safety imperatives of implementing contactless travel solutions in Europe's non-primary airports. By juxtaposing the substantial upfront costs against the long-term operational savings and improved passenger experience, the study presents a compelling financial justification for such investments. Drawing on case studies and current trends, the research demonstrates that, despite initial expenditures, the adoption of contactless technology is a prudent strategy that aligns with evolving consumer preferences and the heightened need for efficiency and safety. The paper …

A Tale 3 Airlines: Customer Service In Summer 2022, John C. Griffith, Donna Roberts

International Journal of Aviation, Aeronautics, and Aerospace

Does customer service - good or bad - really matter? Customer surveys from Ryanair, Southwest and Spirit Airline passengers were examined to determine their perceptions on customer service for May through September 2022. Ryanair (n=71) and Southwest (n=102) were rated significantly higher than Spirit Airlines (n=263) in overall rating (p

Just Culture In Aviation: A Metaphorical Study On Aircraft Maintenance Students, Ramazan Çoban, Cengiz Mesut Bükeç

International Journal of Aviation, Aeronautics, and Aerospace

Just Culture, a sub-dimension of safety culture, has been a prominent and debated topic in aviation safety in recent years. Just culture signifies a work environment where employees are motivated to provide essential safety-related information, but a clear distinction must be made between acceptable and unacceptable behaviours. The aim of this study is to examine the fundamental characteristics of just culture in the aviation sector. The phenomenology method, one of the qualitative research designs, has been adopted in the study. Purposeful sampling was used in the selection of participants, with the sample consisting of 78 students studying in the aircraft …

Overview Of Low-Cost Carriers In Russia And Post-Soviet States, Tamilla Curtis, Dawna L. Rhoades

Publications

The low-cost carrier's model made remarkable gains across the globe in the prior decade, although growth was uneven domestically and intraregionally. Within this region, there are significant differences in overall country size, the size of the domestic aviation market, and the number of carriers serving the market. The largest and most developed market is in Russia, but rest of the region also experienced growth in economy airlines' activity as they discovered the power of the model to expand aviation access and lower costs. The success of low-cost carriers, however, has been halting and hampered by government decisions on foreign investment, …

Employability Of The Graduates From 14 Cfr Part 147 Schools: Understanding The Critical Factors Using Covariance-Based Sem, Christine T. Kelley

Doctoral Dissertations and Master's Theses

Certified aviation mechanics are crucial to maintaining a healthy aviation industry in the United States. To fulfill this need, 14 CFR Part 147 aviation mechanic schools educate students under the supervision of the FAA. Though the demand for mechanics is projected to increase over the next 20 years, the supply is not expected to meet this demand. Therefore, the research discussed in this paper addressed this potential deficiency by asking two research questions. The first related to the factors students feel affect their employability, and the second was used to analyze whether the students learned these skills at school or …

Development Of A Safety Performance Decision-Making Tool For Flight Training Organizations, Marisa D. Aguiar Phd, Carolina L. Anderson Phd

National Training Aircraft Symposium (NTAS)

The purpose of the research was to create and validate a safety performance decision-making tool to transform a reactive safety model into a predictive, decision-making tool, specific to large, collegiate Title 14 of the Code of Federal Regulations (CFR) Part 141 flight training organizations, to increase safety and aid in operational decision-making. Using Monte Carlo simulation, the study conducted simulation runs based on true operational ranges to simulate the operating conditions possible within large, collegiate CFR Part 141 flight training organizations with varying levels of controllable resources in terms of personnel (Aviation Maintenance Technicians and Instructor Pilots) and expenditures (active …

Training And The Pilot Shortage, Geoff Murray

National Training Aircraft Symposium (NTAS)

For the past few years, securing a pipeline of new pilots has been a primary concern for airlines around the world. In an Oliver Wyman poll of flight operations leaders, 62 percent listed a shortage of qualified pilots as a key risk. The root cause of the coming shortage varies by region: In the United States, it’s an aging workforce facing mandatory retirement, fewer pilots exiting the military, and barriers to entry, including the cost of training. In China and other regions where a burgeoning middle class is demanding air travel, the struggle is to expand capacity fast enough.

The …

The Influence Of Marketing Communication Approaches On Student Pilots’ Choices Of Flight Schools, Jingmin Jin Ph.D.

Journal of Aviation/Aerospace Education & Research

As the U.S. domestic commercial aviation activities have been recovering and will continue to recover from the COVID-19 pandemic over the next few years, a trend of the shortage in the regional airline pilot workforce is noted. Therefore, it is crucial to increase the reservoir of pilot candidates to sustain the industry’s pilot occupation rigor. To assist advance flight schools’ recruitment of new pilot candidates, this study examined how various marketing communication approaches influenced student pilots’ selections of flight schools. This study also further investigated how student pilots’ preferences in accessing school information differed in accordance with their different demographic …

Experience Levels Forcing A Change In Aviation Planning, Jason A. Powell Mas, Atp, Cfmei, Elizabeth Crockett Ms, Aas, A&P,

Journal of Aviation/Aerospace Education & Research

This theoretical article evaluates the changing dynamics caused by high turnover in aviation and how the lower level of experience impacts aeronautical companies' organizational planning and partnerships. The aviation organization must adapt managerial practices and alter training capability and procedures to ensure appropriate skill levels. Without proper planning, the company will have an imbalance of skills and accept more risk to operations. The aviation organization may be unable to adapt current scheduling practices to properly prepare the aircrew for challenging situations or sufficiently train maintenance personnel. The result is a need to leverage strategic partnerships, alter management practices toward personnel …

Aviation Fuel Tankering And Sustainability: The Brazilian Scenario, Peter O'Reilly, Fabricio Sulzbacher, Diogo Jardim Coutinho, Maria Petrescu

International Journal of Aviation, Aeronautics, and Aerospace

This research project aims to investigate fuel tankering practices in the aviation industry, exploring their relation to carbon emissions and evaluating the Brazilian fuel tankering scenario in comparison to global and national policies and regulations. The study recommends sustainable national measures and compares global practices for minimizing the higher emissions due to fuel tankering. The results of the study show that the Brazilian aviation industry can sustainably neutralize the carbon emissions from the fuel tankering practice. The study recommends that airlines allocate part of the savings generated to purchasing carbon credits to offset the carbon emitted. Future research should focus …

Connecting Organizational Learning Strategies To Organizational Resilience, Stephanie Douglas, Gordon Haley

Publications

The objective of this study is to analyze the conceptual and domain overlap of organizational learning and organizational resilience; specifically, the adaptation or renewal domain in organizational resilience. From the findings, strategies to foster collective learning leading to organizational resilience are identified and outlined.

Insights From The Field: Project Execution Success And Failure, Tracey M. Richardson, James W. Marion Jr, Vittal S. Anantatmula, James R. Gibson

Publications

Project execution plays a decisive role in project success, but past research did not focus on the project manager’s perspective of what needs to be accomplished to achieve success. In this study, the authors used qualitative techniques to look for reoccurring themes related to 44project managers’ responses to interview questions associated with successful project execution and failed project execution. The study found that despite the project management profession growth, professional associations’ efforts, and their professional development endeavors, project management execution seems to be concerned with what has happened versus what is happening in a project. This study provides a conceptual …

School Choice Factors Influencing U.S. Domestic And International Student Pilots’ Selections Of Vocational Flight Schools, Jingmin Jin Ph.D.

Journal of Aviation/Aerospace Education & Research

As international civil aviation activities resume from the COVID-19 pandemic, along with fleet growth and high retirement rates for senior pilots, there is a concern about the industry’s capability in supplying sufficient numbers of competent professional pilots. In order to advance the industry’s recruitment, it is necessary to determine effective approaches that may attract prospective student pilots to flight schools. This study investigated how school choice factors influenced U.S. domestic student pilots’ selections of vocational, non-collegiate flight schools in comparison to international student pilots. The study data were adopted from a 2019 survey research, which included 157 domestic and 44 …

How To Construct A Safety Management System (Sms) That Promotes Safety Culture In Your Organization, Tara Samuels

International Journal of Aviation, Aeronautics, and Aerospace

Organizations spend considerable resources building robust Safety Management Systems, yet may struggle to develop a strong Safety Culture. The effect can ripple throughout the organization, particularly affecting employee safety, as well as product quality, productivity, engagement, and retention. This paper introduces the four basic components and most critical cultural preconditions of a successful SMS. It then provides recommendations aligned with each of the four basic components to guide management toward creating the kind of work environment that empowers and engages employees at all levels of the organization. Building a strong Safety Culture is simply good business, and the research conducted …

Managing Impressions In The Workplace: A Research On Airport Professionals, Yeşim Kurt

International Journal of Aviation, Aeronautics, and Aerospace

The main topic of this study is impression management. The study aims to reveal the awareness of airport professionals about managing impressions and the impression management tactics they use in business life. The qualitative research method was used in the research. Data were collected from a total of 25 participants who were selected by the purposeful sampling method and who took on different duties at the airports. According to the results of the research, the awareness of the participants about impression management is high and these tactics are often preferred deliberately. Exemplification is the assertive tactic most used by …

Organizational Networks, And Management Of Disruptions In The Airline Ground Operation Process During Seasonal Crises, Gökhan Tanrıverdi, Senem Besler

International Journal of Aviation, Aeronautics, and Aerospace

This study focuses on informal relationships between airlines and suppliers in managing disruptions in the airline ground operation process during peak times in the summer seasons. In this context, the study investigates the change between actors’ formal and informal networks after they face disruptions in the airline ground operation process and their informal exchanges in this process. Antalya Airport was chosen as the research area since it is a leader airport for especially non-scheduled flights during the summer seasons in Turkey. The study was carried out as network research and the network data were collected through face-to-face meetings with actors …

Establishing A Management Performance Measurement System; Defining And Selecting Kpis, Dimitrios V. Siskos

Publications

Managers and constituents of industries are increasingly concerned about measuring and managing organizational performance. However, launching a new measurement system goes beyond defining new metrics or developing new displays of existing data. However, as Bourne and Neely (2003) point out, there is some evidence that many of these implementations are not successful. This paper initially examines the most difficult elements in establishing and launching a management performance measurement system. The next step after the establishing of a performance measurement system, is to specify the essential elements in defining and selecting KPIs. Unfortunately, different people have very clear and different definitions …

Work-Life Balance Effective Strategies To Enhance Personal And Professional Success, Cheryl Lentz

Publications

Two components of academic excellence are continuity and predictability (Noddings, 1991; Pierantoni, 2017). Students need academic consistency, especially at the early elementary levels, for optimal learning (Hemmeter et al., 2006; Pierantoni, 2017). Continuity and predictability are interrupted by internal and external factors that are sometimes beyond the control of education stakeholders (Coleman & Collinge, 2006). The unpredictability of crises can negatively affect people and disrupt the education sector and peoples’ livelihoods. Education systems, families, students, and educators struggle to maintain optimal learning environments because of the 2020 pandemic (Coleman & Collinge, 2006). Learning poverty means children are unable to read …

Sustainability Reporting On Dublin Airport: A Case Study, Laura Zizka, Doreen Mcgunagle, Patti Clark

Publications

The purpose of the study is to examine the quantity and quality of Sustainability Reporting (SR) by Dublin Airport in a case study on Dublin Airport in Ireland. It uses content analysis to examine the use of the Global Reporting Initiative (GRI) and the UN’s SDG categories. The study considers stakeholder theory in sustainability reporting studies. The study finds a pattern of disclosures in all three areas of sustainability – economic, environmental and social.

Age’S Influence On Workplace Safety, Kelly Muhammad, Cheryl Marcham

Publications

According to the National Safety Council (NSC, n.d.), the total cost of work injuries in 2019 was an estimated $171 billion. This estimate includes wage and productivity losses, medical expenses, administrative expenses and employers’ uninsured costs. In that same year, an estimated 105 million workdays were lost due to injuries (NSC, n.d.). This report does not provide any specific details or any characteristics about the injured. However, knowledge of certain characteristics of the injured such as age can be critical information. This type of information could be useful in the development of workplace hazard prevention and mitigation programs.

An Analysis Of The Factors Affecting Attitudes Toward Drone Delivery And The Moderating Effect Of Covid-19, Jeremy A. Frazier

Doctoral Dissertations and Master's Theses

This research explored the factors affecting attitudes toward drone delivery and the moderating effect of COVID-19. Government effort to address the COVID-19 pandemic has led to social distancing and shelter-in-place guidelines. Many states have imposed additional regulations, restricting retailers from offering in-store shopping and restaurants from offering indoor dining. As a result, the use of delivery services has increased. In a further effort to reduce virus spread, some delivery services now offer a contact-free option. The contact-free option permits orders to be left at a designated location, eliminating the physical-human interaction upon delivery. The contact-free nature and potential speed of …

Commercial Helicopter Services: Toward Quantitative Solutions For Understanding Industry Phenomena And Achieving Stakeholder Optimization, Jeremy Todd Navarre

Doctoral Dissertations and Master's Theses

An understanding of industry phenomena and optimization techniques within the upstream energy industry’s transportation sector is markedly absent in the extant literature and suitable for rigorous investigation. This manuscript presents analyses related to the optimization of offshore worker transportation and econometric analyses of factors influencing commercial helicopter operators’ stock returns, which are represented throughout the manuscript as Part I and Part II, respectively.

The global energy industry transports supplies and personnel via helicopter to offshore locations and has been increasingly focusing on optimizing upstream logistics. Using a unique sample of deepwater and ultra-deepwater permanent offshore locations in the Gulf of …

Comparison Of Airline Co-Branded Credit Card Programs Via Frequent Flyer Money Saver Analysis For Full-Service U.S. Carriers, Bora Suavi Unsal

Doctoral Dissertations and Master's Theses

Although airline alliances work fairly effectively for paid flight segments, passengers who want to redeem frequent flyer miles often encounter difficulties. Sometimes airlines demand an extensive amount of air miles to book requests for award seats to not only their partner airline customers but also their own customers. Furthermore, while the airline co-branded credit card award mile earnings and redemption rates fluctuate significantly between different airlines, passengers are not well informed about which airline co-branded credit card requires the minimum amount of credit card expenditure to fly with an award ticket to their desired travel destination.

A more useful and …