Business Administration, Management, and Operations Commons^™

Barriers To The Acceptance And Utilisation Of Knowledge Management Systems: An Exploratory Study, Patricia Kennett

Theses : Honours

Organisations entering the 21st Century arc exposed to an environment of continuous change, a challenge that requires a movement away from more predictable structures of the past, with hierarchies and formal chains of command. The emerging fluid and network like structures present new challenges for ensuring the development and dissemination of organisational knowledge. An area of considerable current debate involves the issue of harmony and balance between and organisation's culture and its Knowledge Management (KM) systems. The focus of this study is on organisations that are recognising the implications of these changes and are responding by installing knowledge systems in …