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Full-Text Articles in Business Administration, Management, and Operations
Front Line Hospitality Leaders: Knowledge, Knowledge Acquisition, And Ability To Effectively Lead, Gregory Scott Krawiec
Front Line Hospitality Leaders: Knowledge, Knowledge Acquisition, And Ability To Effectively Lead, Gregory Scott Krawiec
Gregory Scott Krawiec
The successful practice of leadership involves a considerable amount of time, effort, and knowledge. The hospitality industry is service intensive and requires leadership effectiveness. Understanding the front line leader's knowledge and its source, ability to apply the knowledge, and time allotted in the work environment to utilize this knowledge is of great importance to future hospitality leadership research. Although leaders exhibited negligible knowledge about leadership and indicated very little familiarity with leadership theory and concepts, all communicated standard thoughts about leadership traits and characteristics. However, hospitality leaders do not model the behaviors and skills they list as being characteristic of …
"Time To Lead" Motives-Attributes-Skills Knowledge (Mask) Base In Leadership Performance, Chris D. Bellamy
"Time To Lead" Motives-Attributes-Skills Knowledge (Mask) Base In Leadership Performance, Chris D. Bellamy
Dr. Chris D. Bellamy
In today’s business environment, executives are seeking ways to identify new leaders which are well rounded in terms of their motivations, attributes, skills, knowledge and abilities to manage people. Companies invest in skill development of existing managers and often in potential managers. The Motivations-Attributes-Skills-Knowledge (MASK) model establishes the framework for baselining leadership behaviors and competencies for assessment and measurement verses a subjective annual performance evaluation. The model establishes behavior patterns that can be used to quantify and qualify as predictors of present and future leadership performance. This model is the standard by which business leaders can use to significantly improve …
Strategic Leadership And Innovation In High Technology Firms, Terri Scandura
Strategic Leadership And Innovation In High Technology Firms, Terri Scandura
Terri A. Scandura
Did you ever wonder what the organizations that produce some of the high tech gadgets we marvel at such as the IPhone and the Blu-ray player are like? How do their leaders create and maintain a spirit of innovation that produces these hit products? High technology firms face unique challenges because of the fast paced and ever-changing landscape of their industry. Intellectual capital and innovation have become the key sources of competitive advantage in a wide range of industries and many have argued that the key to the future competitiveness of organizations in the U.S and abroad is the ability …
Leadership & Organizational Change, Terri A. Scandura Phd, Monica Sharif
Leadership & Organizational Change, Terri A. Scandura Phd, Monica Sharif
Terri A. Scandura
In recent years, change has occurred within almost all organizations. Downsizing, relocations, restructuring, technological changes, mergers, process-oriented changes and people-oriented changes are happening on a daily basis. Therefore it is necessary to study the influence organizational change has on important organizational variables. We conducted a study examining reactions to different types of organizational change. We specifically looked at the extent to which employees trust their organization during different types of organizational change.
A Typology Of Virtual Teams: Implications For Effective Leadership, Bradford S. Bell, Steve W. J. Kozlowski
A Typology Of Virtual Teams: Implications For Effective Leadership, Bradford S. Bell, Steve W. J. Kozlowski
Bradford S Bell
As the nature of work in today's organizations becomes more complex, dynamic, and global, there has been an increasing emphasis on far-flung, distributed, virtual teams as organizing units of work. Despite their growing prevalence, relatively little is known about this new form of work unit. The purpose of this paper is to present a theoretical framework to focus research toward understanding virtual teams and, in particular, to identify implications for effective leadership. Specifically, we focus on delineating the dimensions of a typology to characterize different types of virtual teams. First, we distinguish virtual teams from conventional teams to identify where …
Design, Implementation, And Evaluation Of Hr Leadership Development Programs, Karina Li Ming Kuok, Bradford S. Bell
Design, Implementation, And Evaluation Of Hr Leadership Development Programs, Karina Li Ming Kuok, Bradford S. Bell
Bradford S Bell
Given today’s new market reality and rapid changes in the business world, companies need to select and develop high potential talent who can maneuver in a hypercompetitive market and ultimately fill its top-tier jobs. Organizations can utilize the Human Resource Leadership Development Program (HRLDP) as a tool to attract, develop and retain high potentials to fill the future HR leadership pipeline. However, an HRLDP can be controversial and tricky to implement and maintain. The goal of this report is to provide useful guidelines for those interested in designing, managing and/or evaluating the effectiveness of such programs. If carefully designed and …
Thinking About Leadership By Nanerl Keohane (Featured Publication & Author Interview), Susan R. Madsen
Thinking About Leadership By Nanerl Keohane (Featured Publication & Author Interview), Susan R. Madsen
Susan R. Madsen
Our guest interviewer this month is Susan R. Madsen. Susan is an associate professor of management at Utah Valley University and an independent leadership and change consultant. She interviewed author Nannerl O. Keohane is the Laurance S. Rockefeller Distinguished Visiting Professor of Public Affairs and the University Center for Human Values at Princeton University and former president of Wellesley College and Duke University. She is the author of Higher Ground: Ethics and Leadership in the Modern University and Philosophy and the State in France: The Renaissance to the Enlightenment.
Hospitality Leadership, Dissatisfaction And Intent To Leave Among Multigenerational Groupings, Thomas A. Maier
Hospitality Leadership, Dissatisfaction And Intent To Leave Among Multigenerational Groupings, Thomas A. Maier
Thomas A. Maier
This study examines generational similarities and differences in terms of; perceptions hospitality employees have of leadership, dissatisfaction and intent to leave within their organization.
Safety Culture As A Contemporary Healthcare Construct: Theoretical Review, Research Assessment, And Translation To Human Resource Management., Patrick Albert Palmieri
Safety Culture As A Contemporary Healthcare Construct: Theoretical Review, Research Assessment, And Translation To Human Resource Management., Patrick Albert Palmieri
Patrick Albert Palmieri
Through a number of comprehensive reviews, the Institute of Medicine (IOM) has recommended that healthcare organizations develop safety cultures in order to align delivery system processes with the workforce requirements to improve patient outcomes. Until health systems can provide safer care environments, patients remain at risk for suboptimal care and adverse outcomes. Health science researchers have begun to explore how safety cultures might act as an essential system feature to improve organizational outcomes. Since safety cultures are established via modification in employee safety perspective and work behavior, human resource professionals need to contribute to this developing organizational domain. The IOM …
The Experiences Of Arab Women Leaders In Learning To Lead, Susan R. Madsen
The Experiences Of Arab Women Leaders In Learning To Lead, Susan R. Madsen
Susan R. Madsen
To consider designing and developing leadership programs for women in the United Arab Emirates (UAE), it is important to understand how current leaders have learned to lead throughout their lives. In-depth, qualitative interviews were conducted with Arab women leaders (government and business) to investigate their lifetime experiences in developing leadership.
Innovative Reflection Tools For Developing Leadership For Transformation, Susan R. Madsen, Katherine A. Tunheim
Innovative Reflection Tools For Developing Leadership For Transformation, Susan R. Madsen, Katherine A. Tunheim
Susan R. Madsen
Since developing leadership is seeded in learning, there is a continuous effort to understand the most effective methods and techniques to assist individuals in becoming leaders. The purpose of this engaging workshop is to offer a variety of innovative tools that both academics and practitioners can use with adult learners in various settings to help them further develop leadership knowledge, competencies, and skills through enhanced reflection experiences. We cannot help create leaders who transform without helping them first be transformed by their own learning experiences. Learning that transforms individuals is learning that changes individuals. Since developing leadership is a transforming …
Using The Worldly Leadership Lens To Approach The Task Of Developing Women Leaders, Susan R. Madsen
Using The Worldly Leadership Lens To Approach The Task Of Developing Women Leaders, Susan R. Madsen
Susan R. Madsen
The rate at which globalization has occurred in all types of businesses and organizations has forced researchers and practitioners into considering new paradigms of leadership (Robinson & Harvey, 2008). In fact, Muczyk and Holt (2008) reported that 85% of Fortune 500 executives say that their firms do not currently have enough competent individuals to lead effectively in this kind of global environment. Most (e.g., Livers, 2007) agree that leading globally requires a fundamental shift in terms of thinking and behavior, but to date most researchers and practitioners are focusing their efforts on understanding and developing clearly defined skill set or …
Feminism, Globalism, And Leadership: How Women Make A "Worldly" World, Susan R. Madsen, Scott C. Hammond, Jory Jensen
Feminism, Globalism, And Leadership: How Women Make A "Worldly" World, Susan R. Madsen, Scott C. Hammond, Jory Jensen
Susan R. Madsen
The influx of women into leadership, management, and idea leader roles is clearly one of the significant aspects of globalization over the last 50 years. While women are still underrepresented in global business and politics, their influence on reconceptualizing leadership models is undeniable. While it would be difficult to precisely determine a “feminist” perspective on leadership, idea leaders such as Mary Parker Follett, Rosabeth Kanter and Margaret Wheatley have influenced the concept and practice of leadership beyond any gender construct. The unique themes within their work are present in the global dialogue that is reframing how everyone thinks of leadership. …
Book Review 20 - The Tazie Effect By Heather Whittaker, William C. Mcpeck
Book Review 20 - The Tazie Effect By Heather Whittaker, William C. Mcpeck
William C. McPeck
This is my personal review of the book, The Tazie Effect by Healther Whittaker, published in March 2009, by Penn-Tech Professionals.
The Value Of Managerial Beliefs In Turbulent Environments: Managerial Orientation And E-Business Advantage, T. Coltman, T. M. Devinney, D. F. Midgley
The Value Of Managerial Beliefs In Turbulent Environments: Managerial Orientation And E-Business Advantage, T. Coltman, T. M. Devinney, D. F. Midgley
Tim Coltman
There is a great divide between the degree to which academic research accounts for the role of managerial discretion in firm performance and the weight given by the popular press and financial community to the importance of the management of an organization. The purpose of this paper is to bridge this gap by quantifying the way managerial beliefs influence the quality of firm performance in a turbulent environment based on e-business. An e-business research setting is used that is associated with a situation of environmental turbulence to allow for sufficient variance in managerial beliefs to measure their effect on firm …
Leadership And Service System Design, Thomas A. Maier
Leadership And Service System Design, Thomas A. Maier
Thomas A. Maier
No abstract provided.
Book Review 16 Wellness Leadership: Creating Supportive Environments For Healthier And More Productive Employees By Judd Allen, Ph.D., William C. Mcpeck
Book Review 16 Wellness Leadership: Creating Supportive Environments For Healthier And More Productive Employees By Judd Allen, Ph.D., William C. Mcpeck
William C. McPeck
This is my personal review of Wellness Leadership: Creating supportive environments for healthier and more productive employees by Judd Allen, Ph.D. which was published in 2008 by Healthycultures.com.
Cognitive Asymmetry In Employee Emotional Reactions To Leadership Behaviors, Marie Dasborough
Cognitive Asymmetry In Employee Emotional Reactions To Leadership Behaviors, Marie Dasborough
Marie T Dasborough
This article is predicated on the idea that leaders shape workplace affective events. Based on Affective Events Theory (AET), I argue that leaders are sources of employee positive and negative emotions at work. Certain leader behaviors displayed during interactions with their employees are the sources of these affective events. The second theoretical underpinning of the article is the Asymmetry Effect of emotion. Consistent with this theory, employees are more likely to recall negative incidents than positive incidents. In a qualitative study, evidence that these processes exist in the workplace was found. Leader behaviors were sources of positive or negative emotional …
Book Review 5 Confidence: How Winning Streaks And Losing Streaks Begin And End By Rosabeth Moss Kanter, William C. Mcpeck
Book Review 5 Confidence: How Winning Streaks And Losing Streaks Begin And End By Rosabeth Moss Kanter, William C. Mcpeck
William C. McPeck
This is my personal review of Confidence: How Winning Streaks and Losing Streaks Begin and End by Rosabeth Moss Kanter and published by Crown Business in 2004.
Book Review 4 Leadership And Self Deception: Getting Out Of The Box, William C. Mcpeck
Book Review 4 Leadership And Self Deception: Getting Out Of The Box, William C. Mcpeck
William C. McPeck
This is my personal review of Leadership and Self Deception: Getting Out of the Box by the Arbinger Institute and published by Berrett-Koehler Publishers in 2002.
Emotion And Attribution Of Intentionality In Leader-Member Relationships, Marie T. Dasborough
Emotion And Attribution Of Intentionality In Leader-Member Relationships, Marie T. Dasborough
Marie T Dasborough
No abstract provided.