Open Access. Powered by Scholars. Published by Universities.®
Business Administration, Management, and Operations Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Business Administration, Management, and Operations
Bear River Health Department: Covid-19 Contact Tracing, Mike Dixon, Zach Rusk
Bear River Health Department: Covid-19 Contact Tracing, Mike Dixon, Zach Rusk
Huntsman School of Business Teaching Scholarship Series
This case introduces students to a highly variable process that has uncertain demand and processing times. It describes the contact tracing efforts as a response to positive Covid-19 cases in a rural health district in the state of Utah during the first 9 months of the pandemic of 2020. The case puts students in the shoes of the managing director of a health department trying to decide how to best manage a team of contact tracers who are increasingly unable to timely complete their work that is vital to stopping the spread of the disease.