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Full-Text Articles in Business Administration, Management, and Operations

The Recruitment And Retention Of Nonprofit Employees, Susan R. Madsen, Melissa Swasey Mar 2009

The Recruitment And Retention Of Nonprofit Employees, Susan R. Madsen, Melissa Swasey

Susan R. Madsen

Employee turnover has become a serious management challenge in the nonprofit sector. In addition to agencies needing to continue to offer basic services sometimes without qualified employees, high turnover can damage the morale of employees who remain. Hence, we chose the topic of attracting and retaining qualified nonprofit employees in Utah County as a critical area for a research study.


2007 Report Of Recruitment And Retention Of Nonprofit Employees In Utah County, Susan R. Madsen Feb 2008

2007 Report Of Recruitment And Retention Of Nonprofit Employees In Utah County, Susan R. Madsen

Susan R. Madsen

The primary purpose of this study was to determine the various elements influencing recruitment and retention of nonprofit employees within Utah County. We measured retention by asking questions in four primary categories: 1) willingness to stay; 2) length of plans to stay (how long the employee plans to stay); 3) job satisfaction; and 4) perceived job availabilities. We measured one element of recruiting by asking employees about their job referral method (i.e., how they heard about the job opening for their current position). This section (Section II) will only discuss findings among the five variables as they relate to each …


The Influence Of Value Perspectives On Prior Plans, Job Satisfaction, And Turnover Intentions In Nonprofit Agencies, Julie Hayden, Susan R. Madsen Jan 2008

The Influence Of Value Perspectives On Prior Plans, Job Satisfaction, And Turnover Intentions In Nonprofit Agencies, Julie Hayden, Susan R. Madsen

Susan R. Madsen

Values are purported to have significant effects on organizational and employee functions. Understanding the link between work-related attitudes and behavior is an important issue that can provide essential insight for the selection of appropriate management practices. In particular, one study of voluntary service organizations (Macy, 2006) suggests that nonprofit organizations depend on personal values for motivation. Although there are many dimensions to values, this research focuses on the dimension of indivdiualism versus collectivism to the degree that it makes assumptions regarding the nature of work and the status of individuals. Tehre are three value perspectives that are the focus of …


Readiness For Change: Implications On Employees' Relationship With Management, Job Knowledge And Skills, And Job Demands, Duane Miller, Susan R. Madsen, Cameron John Jan 2006

Readiness For Change: Implications On Employees' Relationship With Management, Job Knowledge And Skills, And Job Demands, Duane Miller, Susan R. Madsen, Cameron John

Susan R. Madsen

This article addresses how employees' readiness/willingness to change is influenced by three workplace factors-management/leader relationship, job knowledge and skills, and job demands. Statistical analyses were completed based on a two-part survey given to 464 employees from four companies. The research findings indicated that all three of these workplace factors had an influence on employees' readiness for change. But employees' relationship with their managers was the strongest predictor of readiness for change. This paper reports the results of a new study that used Hanpachern's framework but made extensive changes in the test instrument, sample size, and other methodology techniques to increase …


Readiness For Organizational Change, Susan R. Madsen, Duane Miller, Cameron John Jan 2005

Readiness For Organizational Change, Susan R. Madsen, Duane Miller, Cameron John

Susan R. Madsen

Today’s businesses are confronting continuous and unparalleled changes. For organizations to assist employees in being motivated and prepared for change, it is essential that managers, leaders, and organization development professionals understand factors that may influence individual change readiness. The purpose of this research study was to investigate the relationship between readiness for change and two of these possible factors: organizational commitment and social relationships in the workplace. Four hundred and sixty-four usable surveys were returned from full-time employees in four companies within two northern Utah counties. The findings indicate that there are significant relationships between readiness for change, organizational commitment, …