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Full-Text Articles in Business Administration, Management, and Operations

Improving The Employee Transfer Experience Within An Organization, Andrew Fockler Jun 2019

Improving The Employee Transfer Experience Within An Organization, Andrew Fockler

The Dissertation in Practice at Western University

This Organizational Improvement Plan examines how to improve an employee’s experience when transferring between departments within an organization. This Organizational Improvement Plan includes a historical review of a Canadian retail organization. Based on this historical review, I identify gaps between current and future visions to show where problems with existing training and development practices need to be resolved to reduce front-line employee turnover within an organization. The strategies within this paper support leaders through LEAD: Listen, Explore, Act and Develop, Change Management Model. The LEAD Change Management Model is an adaptation of Cawsey, Deszca, and Ingols’ (2016) Change Path Model, …


Improving The Education Of Leaders: An Exploratory Case Study In An Undergraduate Business Leadership Course Focused On Gender, Kanina Blanchard Sep 2016

Improving The Education Of Leaders: An Exploratory Case Study In An Undergraduate Business Leadership Course Focused On Gender, Kanina Blanchard

Electronic Thesis and Dissertation Repository

This exploratory case study is conducted in an undergraduate leadership course at a business school in Ontario. The research develops an understanding of how former students value and are influenced by leadership education that teaches a breadth of knowledges (instrumental, hermeneutic and emancipatory) and focuses on participants’ perspectives of how gender and inequality continue to impact the practice of leadership in Canada. By using document analysis and semi-structured interviews, findings emerge which provide insights into how changes in curricula and pedagogy may better prepare students of leadership to navigate the ethical and social complexities in today’s workplace.


Values Of Hospital Chief Executive Officers In Ontario, Alexander Smith Jan 2016

Values Of Hospital Chief Executive Officers In Ontario, Alexander Smith

Electronic Thesis and Dissertation Repository

Value-based health systems, where the fundamental goal of the system is to maximize patient value, have been suggested as a means to improve health service delivery. However, our understanding of various stakeholder values in Ontario is limited. This study collected interview responses from 26 Ontario hospital Chief Executive Officers (CEOs) in an attempt to understand their personal values, alignment with health-system values, and use of values to drive decision-making. Results suggest that Ontario hospital CEOs have two value sets; a set of core values (i.e. integrity, compassion, empathy) that are established at a young age and are largely non-negotiable, and …


Employee Voice And Recipients' Appraisals/Reactions: The Effects Of Speech Style, Voice Type, And Voicer Status, Yongsuhk Jung Jun 2014

Employee Voice And Recipients' Appraisals/Reactions: The Effects Of Speech Style, Voice Type, And Voicer Status, Yongsuhk Jung

Electronic Thesis and Dissertation Repository

The purpose of this research was to investigate the consequences of employee voice (i.e., the expression of information, ideas, or concerns for organizational development), primarily focusing on voice assertiveness (i.e., the extent of voicing individuals’ assertive expressions) and its influences on perceptual appraisals and reactions of voice recipients. Based on a literature review, I proposed a process model that described the influential mechanisms of voice assertiveness. I also defined moderating conditions that may guide the nature of the influence processes, such as voice type (promotive voice vs. prohibitive voice), voicer status (subordinate vs. peer), and recipient core self-evaluations. From two …