Business Administration, Management, and Operations Commons^™

“The New Pinkertons”: Anti-Union Consultants And Surveillance Tech Thwart Organizing, Jo Constantz

Capstones

In 2020, just 6.3% of U.S. private-sector workers were union members, despite the fact that 68% of Americans approve of labor unions, the highest since 1965, and nearly half of non-union workers say they would join.

After World War II, wage growth kept pace with GDP growth, but then began to diverge in the 1970s, according to a study by the RAND Corporation. After 1975, incomes of the bottom 90% rose more slowly than the economy as a whole, while incomes of the top 10% grew faster. The declining wage growth coincided with and is closely related to a drop-off …

Personal Development Planning And Vertical Leadership Development In A Vuca World, Kevin Coopersmith

The Journal of Values-Based Leadership

To explore how personal development can be utilized as a tool for leaders to adapt to our VUCA (volatile, uncertain, complex, and ambiguous) world, a qualitative study was conducted on the narrative experiences of eight leaders who had successfully completed personal development plans. The emerging field of vertical leadership development, recognized as a unique developmental approach towards overcoming complexity and uncertainty, was connected to the key themes of personal development planning. Vertical leadership development and personal development planning were united across five conceptual themes: development and application of skills, self-awareness, self-efficacy, self-exploration, and continuous improvement. The experiences of the participants …

The Relationship Between The Protean Career Attitude And Feedback After The Employee Promotion Process, Marcie Overstreet

Dissertations

The deterioration of the traditional organizational career model progressively challenges employees to manage their careers (Briscoe et al., 2006). Increasingly, individuals self-manage their careers, focusing on both professional and personal circumstances throughout a career (Li et al., 2019). Employees continue to pursue career advancement by developing their knowledge, skills, and competencies. While individuals seek career development pursuing more challenging and higher paying jobs, organizations also show interest in career development.

Organizations take an interest in the career growth of employees because career advancement leads to increased morale and productivity and reduced costs associated with employee turnover (Bowness, 2019). Increased morale …

The Relationship Between Social Isolation, Telecommuting Intensity Levels, Autonomy, And Job Satisfaction During The Covid-19 Pandemic, Kristy Williams

Dissertations

The COVID-19 pandemic forced workplaces to social distance, and millions of workers began telecommuting or working from home (Kniffin et al., 2021). Becker (2002) stated, “How well companies manage their human capital is a crucial factor in their success (p. 8).” The pandemic has profoundly affected human capital (Ballotpedia, 2021; Collings et al., 2021; Jesuthasan et al., 2020; Kniffin et al., 2021). This study examined the relationship between social isolation, telecommuting intensity levels, autonomy, and job satisfaction during the COVID-19 pandemic. The researcher attempted to answer the research question and objectives by conducting a quantitative correlation study using a survey …

Crisis Communication And Furloughed Hotel Frontline Employees’ Intention To Stay: The Role Of Perceived Organizational Support, Job Insecurity, And Job Affect, Tabitha A. Chapital

University of New Orleans Theses and Dissertations

This study investigated furloughed hotel employee’s intention to stay (ITS), with their hotel and hotel industry, based upon the impact of crisis communication strategy, perceived organizational support (POS), job insecurity, and job affect following a crisis. A 2 (crisis communication strategy: apology vs. excuse) × 2 (POS: high vs. low) between subjects, factorial design was employed. The study found that apology strategy and high POS result in lower job insecurity among furloughed hotel employees. A negative correlation was also found between job insecurity and ITS with the hotel industry. These findings may support practical and theoretical implications for hoteliers, specifically …

Investor Reaction To Exploration Versus Exploitation Using An Asorptive Capacity Lens, Kevin Walsh

Theses and Dissertations

In his seminal work, March (1991) points to innovation as a key to a firm’s survival. In this dissertation proposal, I seek to build on March’s research by leveraging his construct of balancing a focus on improving existing capabilities (“exploitation”) while simultaneously creating new competencies (“exploration”). These two approaches to innovation are often viewed as requiring a firm to leverage very different skills. Not only are there differing skills, but the level of risk and potential reward also vary based on a firm’s decision to focus on exploration versus exploitation. The reaction of investors to this dichotomy is the focus …

J Mich Dent Assoc December 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• Two cover stories presenting perspectives from both ends of the practice life continuum: “Starting Your Practice Life” and “Preparing for Retirement”.
• A feature article, “What Happened in Vegas Became ADA Policy”.
• A feature article, “An Oversight Corrected: 2020 MDA Life Members Recognized”.
• The 2021 Author/Title Index to the Journal of the Michigan Dental Association. …

Lean Application: An Assessment Of 5s On Employee Attitudes And Productivity, Nickolaos Dimitrios Karvounis

STEMPS Theses & Dissertations

This study examines the effect of the implementation of 5S on employee attitudes and productivity in an Asian based facility of a global manufacturing company. Utilizing an assessment of the 5S implementation in various areas of the facility and organizational performance data for each of those areas, a non-experimental, causal comparative approach is used to analyze the impact. The study concluded that statistically significant improvements from the implementation of 5S were found both in quality and product cost for this facility; however, the study also found statistical significance where the implementation of 5S led to a decrease in performance and …

Enabling Sustainable Organizational Change: A Case Of Cognitive Diversity In The Automotive Industry, Tonja Blom, Yvonne Du Plessis, Hamid H. Kazeroony

International Journal of Applied Management and Technology

In diverse societies such as South Africa, organizations continue to face inclusion challenges when implementing change. This study proposes a different method and new dimension of diversity management within the cognitive diversity construct, namely human niche theory, to tackle the diversity dilemma of exclusivity. The research question asked whether human niche theory, as a defined concept within cognitive diversity, could be utilized by managers to enable inclusion and promote sustainable organizational change implementation. Conceptually, this paper relates human niche theory to seven themes in the change process, namely, communication, training, motivation, resources, control, monitoring, and feedback. An exploratory single case …

J Mich Dent Assoc November 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• Cover stories with a “Focus on Advocacy: Helping Dentistry Succeed”, including “MDA Dental PAC: What It Is and Why It Matters “, “2021 Advocacy Success — and More to Come “, and “Dental Programs Maintained in 2021-22 State Budget”.
• A feature article on “The Anishinaabe Dental Outreach Program”.
• A feature article, “How Your Website and …

Hybrid Learning Strategies: Complexity Vs Content Change, Richard D. Busby

Publications & Research

No abstract provided.

Hybrid Workplace Strategies, Richard D. Busby

Publications & Research

No abstract provided.

The Impact Of Gemba Walks On Preventative Maintenance Productivity, Jake Donald Taylor

Masters Theses & Specialist Projects

Gemba Walks are a tool to get management involvement in areas where the work is taking place. Gemba Walks allow individuals involved first-hand to voice and reduce waste within the process and general operations. This research measured the benefits and improvements Gemba Walks had on the availability of equipment. For example, reducing the number of events that equipment is down for maintenance and its duration to repair these events, therefore improved availability. Maintenance is a critical aspect of keeping a company running, and making improvements found during this research significantly impacted the company by creating lean improvements. The improvements focused …

J Mich Dent Assoc October 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story, “Welcoming Colleagues from Different Practice Models”.
• A feature article from the Journal’s DEI series, “Diversity, Equity, and Inclusion: Perspectives from an LGBTQ Dentist”.
• A feature article, “Congratulations, 2021 MDA Life Members!”.
• News you need, Editorial and regular department articles on MDA Foundation activities, Dentistry and the Law, Staff Matters, and component news. …

Knowledge Transfer And Knowledge Sharing Tools Used By Employees Of Higher Education Institutions Of Pakistan: Mediating Role Motivation, Liaquat Ali Rahoo, Muhammad Memon, Sirajul Haq Kandhro, Zareen Abbasi, Muhammad Ali Khan

Library Philosophy and Practice (e-journal)

The aim of study is to examine the impact of knowledge sharing tools (i.e., technology and organization rewards) on knowledge transfer in the Higher Education Institutions (HEIS) of Sindh, Pakistan. The study utilized quantitative method. The population of the study was the employees who are working in HEIs of Sindh Province. The cluster random sampling technique was implemented to collect primary data from 750 respondents. The survey method was used in questionnaire to collect the data from employees of HEIs. The results of the research study indicate that knowledge sharing tools and organization rewards and technology have a significant impact …

J Mich Dent Assoc September 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story with “Reports from the Dental School Deans”, Dr. Mert Aksu and Dr. Laurie McCauley.
• A feature article from the Journal’s DEI series, “Building a Culturally Competent Practice”.
• A feature article, “Disability Insurance: 10 Things You Need to Know”.
• News you need, Editorial and regular department articles on MDA Foundation activities, Dentistry and …

Assessing Impact Of Covid Pandemic On Role Transition And Effectiveness Of Remote Working In The Face Of Challenges In Human Resource Management, Sania Sami, S. Roychowdhury

Journal of Emerging Technologies and Business Management

In early 2020, many big and small companies have shown agility and resilience in the transition to digitalization and automation of the work model. The Covid pandemic is forcing almost every organization to immediately develop, adapt, improve remote work policies and procedures. The purpose of this research paper is to explore quantitatively the effectiveness of organizational culture profile on remote working model, and an attempt has been made to explore the challenges and benefits of remote working and to explore the change of role of HR during Covid-19. Some of the studies have been included in order to ascertain the …

B Corps’ Social Media Communications During The Covid-19 Pandemic: Through The Lens Of The Triple Bottom Line, Manveer Mann, Sang-Eun Byun, Whitney Ginder

Department of Marketing Faculty Scholarship and Creative Works

The COVID-19 pandemic and rising demand for transparency has heightened the importance of sustainability communications on social media to generate deeper stakeholder engagement. Although B Corporations (B Corps), businesses committed to the triple bottom line (TBL), could serve as a catalyst for sustainable development, little is known about how they communicate on social media during a crisis. Therefore, we examined social media communications of B Corps to (1) identify salient topics and themes, (2) analyze how these themes align with the TBL, and (3) evaluate social media performance against industry benchmarks. We focused on the apparel, footwear, and accessories (AFA) …

Examining The Relationship Of Knowledge Management With Organization Agility In General Administration Of Libraries, Liaquat Ali Rahoo, Mumtaz Ali Buriro, Sheer Afzal Khan

Library Philosophy and Practice (e-journal)

The aim of the study is explorer the relationship between knowledge management strategies and organization agility in general administration of user/clients. The method of the study was descriptive correlation. Population the study was library professionals who are working in higher education institutions of Sindh. Simple random sampling technique was use for primary data collection. Sample size was 140 library professionals. Questionnaire was use as data collection tool which has two parts one is knowledge management and 2^nd one is organizational agility. SPSS software was for test the Pearson and Spearman relation test. The results of testing hypothesis are suitable …

J Mich Dent Assoc August 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story on “Diversity, Equity, Inclusion, and Dentistry: Understanding the MDA’s Perspective”.
• A feature article, “Diversity, Equity, Inclusion, and Dentistry: Its Impact on Oral Health — You Can Make a Difference!”.
• A feature article from the Journal’s DEI series, “Welcoming Diversity, Equity, and Inclusion with Students Considering Careers in Dentistry”.
• A feature clinical article …

Advances In Global Services And Retail Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Advances in Global Services and Retail Management Book Series. This volume has the following parts:

• Part 1: Hospitality and Tourism
• Part 2: Marketing, E-marketing, and Consumer Behavior
• Part 3: Management
• Part 4: Human Resources Management
• Part 5: Retail Management
• Part 6: Economics
• Part 7: Accounting and Finance
• Part 8: Sustainability and Environmental Issues
• Part 9: Information Technology

ISBN: 978-1-955833-03-5

Hospitality and Tourism

• Significance of VR in the spa: A spatial analysis
  • Irini Lai Fun Tang, Schultz Zhi Bin Xu, and Eric Chan
• Social media marketing in rural hospitality and tourism destination research
  • Samuel …

Proceedings Of The Global Conference On Services Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Global Conference on Services Management Proceedings Series.

ISSN: 2641-5062

Klaim Dispute Berkas Pasien Rawat Inap Covid-19 Dirumah Sakit Hermina Depok, Nur Fadilah Dewi, Ayu Puspita Nurdaliani

Jurnal Administrasi Bisnis Terapan

The process of submitting a claim for a COVID-19 patient file that has been sent is verified by BPJS Kesehatan to ensure the suitability of the diagnosis and procedure on the bill with the ICD-10 and ICD-9 CM codes. Lack of files or data on claim submissions found after the verification process may occur. This is due to differences in diagnosis or dispute. This study aims to determine the proportion of suitability of COVID-19 inpatient claim files. The quantitative descriptive research methodology uses secondary data from reports on the results of the verification of claim files for COVID-19 inpatients for …

Sengketa Terkait Pengenaan Pajak Pertambahan Nilaiatas Penjualan Liquefied Petroleum Gas(Lpg) Tabung 3 Kilogram Subsidi Pemerintah(Studi Kasus Pt Pbl Tahun 2017), Hadining Kusumastuti, Yessi Simamora

Jurnal Administrasi Bisnis Terapan

This Research discusses the Dispute Regarding the Imposition of Value Added Tax on the Sale of Liquefied Petroleum Gas 3 Kilograms of Government Subsidy based on a case study of PT PBL. The purpose of writing this research is to find out the background of the tax authorities imposing VAT on the delivery of LPG 3 kilograms of government subsidies carried out by PT PBL and to find out how the process of resolving disputes between PT PBL and the tax authorities over these problems. The results of this paper state that the cause of the dispute is the imposition …

Aplikasi Model Arima Pada Iuran Premi Jkk, Fia Fridayanti Adam

Jurnal Administrasi Bisnis Terapan

Social security is a form of social protection to ensure that all people can meet their basic needs for a decent life. One type of social security program is the Work Accident Insurance (Jaminan Kecelakaan Kerja, JKK). The JKK is held with the aim of ensuring that participants receive health care benefits and cash compensation if a worker has a work accident or suffers from an occupational disease. The amount of the JKK premium contribution is a certain percentage of wages or income which is then deposited by the employer to the social security administering agency. Because the organizing body …

Efektivitas Implementasi Restrukturisasi Pembiayaan Akibatpandemi Covid-19 Terhadap Penurunan Npf Pada Pt Bank Dki Unitusaha Syariah, Wahyu Nofiantoro, Nabiila Washfaa Alfathiin Purnawan Putri

Jurnal Administrasi Bisnis Terapan

The COVID-19 pandemic has had an impact on almost all fields in the world, one of the sectors that has a significant impact is the economic sector. The COVID-19 pandemic has caused the number of people's income to decrease. The government, especially the Financial Services Authority, enforces regulations that have been issued in accordance with POJK Number 11/POJK.03/2020 concerning National Economic Stimulus as a Countercyclical Policy for the Impact of the Spread of the 2019 Coronavirus Disease, which is updated through POJK Number 48/POJK.03/2020. The implementation of the POJK is due to avoid the problem of losses that are much …

Atraksi Entertainmentdalam Komunikasi Pemasaran Produk Wisata (Studi: Kebun Raya Baturraden), Margareta Manalu, Firman Kurniawan

Jurnal Administrasi Bisnis Terapan

Entertainment attraction as part of the tourism product has become a strength in attracting tourist to visit tourism destination. This study focusing on tourism attraction in natural tourism destination within the country, with the study on Kebun Raya Baturraden which just being re-launched on December 19th , 2015.This research is using qualitative approach to analyse and explain the benefit of tourism attraction that pull the tourist to visit tourism destination, in this study we focused on natural destination which is botanical garden. The population in this study are the domestic tourist which are in the length of young adult age …

Penemuan Kembali Arsip Ditinjau Dari Aspek Sistem Sarana Danprasarana Serta Pemberkasan Aktif, Muhammad Rafli Anas Syukron, Retno Wulandari, Wiwiet Mardiyati

Jurnal Administrasi Bisnis Terapan

The importance of records cannot be overstated for a company or government body,as they can be compared to a critical organ or as the "heart" of the organization or institution, making decisions and as proof that perhaps a rules and regulation or program has been executed. Each agency's active records are, of course, created on a daily basis, when there's no records management, the amount of records will increase and turn into a jumble of paper. The National Archives of Indonesia or ANRI places a high value on record management. In order to establish wellmanaged and ordered documents that make …

Pre-Visit Perceived Images:The Importance Of Tourism Communication In Thedigital Age, Febrian Febrian

Jurnal Administrasi Bisnis Terapan

This paper examines tourism communication that shows the importance of information on a destination in various platforms and also the role of forming a pre-visit image that is built in the minds of potential visitors. Promotional strategies can also reflect on the pre-visit perceived image as the main thing in seeing a destination. The development of media and platforms used to access pre-visit information apart from being a promotional media is also important to be seen as an initial filter for potential visitors before determining which destination they interested in

Kinerja Profitabilitas Dan Prudent Riskmanagementindustriasuransi Jiwa Syariah Tahun 2020, Desy Fitriani, Karin Amelia Safitri

Jurnal Administrasi Bisnis Terapan

This study discusses the profitability and prudent risk management of sharia life insurance companies in 2020. The analytical method of this research uses quantitative analysis methods. This method aims to analyze the data by describing or describing the data and drawing conclusions based on the analysis that has been done. The results of the discussion show that most sharia life insurance companies in 2020 are at the low profit level and the more prudent level. The results of the regression and correlation analysis showed that prudent risk management did not significantly affect profitable investment, which was indicated by the p …