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Full-Text Articles in Business Administration, Management, and Operations
Guidebook To Creating A Collaborative Environment Between Airport Operations And Maintenance, James C. Delong, Steve Wareham, John Duval, Hana Rocek, Lori Beckman, Jaime Guillen, Jane D. Parent, Rose Agnew, Steve Loper, Michael Nichols, Kenzie Rodriguez
Guidebook To Creating A Collaborative Environment Between Airport Operations And Maintenance, James C. Delong, Steve Wareham, John Duval, Hana Rocek, Lori Beckman, Jaime Guillen, Jane D. Parent, Rose Agnew, Steve Loper, Michael Nichols, Kenzie Rodriguez
Organization Studies and Analytics Faculty Publications
ACRP Report 92: Guidebook to Creating a Collaborative Environment Between Airport Operations and Maintenance provides tools and strategies that can be used to increase and improve collaboration between operations and maintenance staffs at airports. The tools include exercises, case studies, and other resources. The report also provides methods to identify warning signs of collaboration issues between operations and maintenance staffs. This guidebook will be useful to front-line supervisors, managers, or senior leaders who wish to increase or improve collaboration between operations and maintenance departments. The tools and strategies are applicable to be applied with other departments as well.