Open Access. Powered by Scholars. Published by Universities.®

Business Administration, Management, and Operations Commons™

Open Access. Powered by Scholars. Published by Universities.®

Entrepreneurial and Small Business Operations

Todd A Finkle

Entrepreneurship & Marketing

Publication Year

Articles 1 - 4 of 4

Full-Text Articles in Business Administration, Management, and Operations

Financing Activities Of Entrepreneurship Centers In The United States, Todd A. Finkle, Teresa Menzies, Donald F. Kuratko, Michael G. Goldsby Dec 2011

Financing Activities Of Entrepreneurship Centers In The United States, Todd A. Finkle, Teresa Menzies, Donald F. Kuratko, Michael G. Goldsby

Todd A Finkle

This article examines the financial activities within a sample of entrepreneurship centers in the United States. 249 entrepreneurship centers were surveyed about their center's endowments, budgets, salaries, fundraising, seminars/workshops and other financial activities. We received 122 responses for a 49% response rate. The findings of this research can be used as a benchmark for both U.S. schools and center directors in deter,mining benchmarks for their respective centers.

Go to article

Apple Inc.: Product Portfolio Analysis, Michael Mallin, Todd A. Finkle Dec 2010

Apple Inc.: Product Portfolio Analysis, Michael Mallin, Todd A. Finkle

Todd A Finkle

This case assesses a company’s product line mix relative to two marketing environmental factors and explores four product line growth strategies using a product portfolio analysis approach. The case provides a history of the Apple Computer Company and its key product lines. An approach to analyzing a company’s product portfolio is reviewed and applied to Apple’s product lines. The case shows how each Apple product line fits within the portfolio analysis tool and will be asked questions relative to possible strategies for Apple’s product portfolio. The case illustrates one approach to making decisions about a company’s line of products. The …

Go to article

The Performance Of Initial Public Offerings In The Biotechnology Industry, Todd A. Finkle, Dan French Dec 1997

The Performance Of Initial Public Offerings In The Biotechnology Industry, Todd A. Finkle, Dan French

Todd A Finkle

This study examines the underpricing and aftermarket performance of the emerging industry of biotechnology. Findings indicate that the average first day return for the biotech firms was 1.8 and 1.6 percent. Furthermore, the biotech firms significantly underperformed the NASDAQ (-30.7%) and NYSE (-16.5%) over a two-year period after going public.

Go to article

Service Quality & The Congruence Of Employee Perceptions & Customer Expectations: The Case Of An Electric Utility, Todd A. Finkle, Allen Klose Dec 1994

Service Quality & The Congruence Of Employee Perceptions & Customer Expectations: The Case Of An Electric Utility, Todd A. Finkle, Allen Klose

Todd A Finkle

Understanding how the quality of customer service is impacted by employees is essential to managing and improving customer service quality. This article develops a model that looks at the relationship between a series of two important customer service gaps. The first series of gaps (service provider gaps) is a result of the difference between consumers' and employees' expectations based on various dimensions of the customer service encounter. The second series of gaps (service quality gaps) occur when a difference exists between consumer expectations and the service they actually receive based on specific aspects of the customer service encounter. This study …

Go to article