Business Administration, Management, and Operations Commons^™

Defining Your Own Sustainable Future, Jacob Johnsen

Jacob Johnsen, MSc

How do you create – and maintain – an attractive service portfolio, and how to compete in a shifting environment? In our changing world, survival is not a question of size, speed or coverage. You must be adaptive. Posts can find out where to adapt, by examining the changes in customer behaviour, changing demands and technological achievements. Volumes are shifting from letters to packets, and so far, courier companies have taken market share from posts. Jacob Johnsen looks at the current changes and gives some guidelines on how to set up pointers for an ever-changing direction.

The Potentials And Challenges Of Transitioning The U.S.-E.U. Safe Harbor Program From A Hybrid System Of Authority To A Pure Non-State Market Driven (Nsmd) System Of Authority:, Sarah Brennan Mpa

Sarah Brennan

All-Units Discounts As A Partial Foreclosure Device, Yong Chao, Guofu Tan

Yong Chao

All-units discounts (AUD) are pricing schemes that lower a buyer’s marginal price on every unit purchased when the buyer’s purchase exceeds or is equal to a pre-specified threshold. The AUD and related conditional rebates are commonly used in both final-goods and intermediate-goods markets. Although the existing literature has thus far focused on interpreting the AUD as a price discrimination tool, investment incentive program, or rent-shifting instrument, the antitrust concerns on the AUD and related conditional rebates are often their plausible exclusionary effects.

In this article, we investigate strategic effects of volume-threshold based AUD used by a dominant firm in the …

Strategic Effects Of Three-Part Tariffs Under Oligopoly, Yong Chao

Yong Chao

The distinct element of a three-part tariff, compared with linear pricing or a two-part tariff, is its quantity target within which the marginal price is zero. This quantity target instrument enriches the firm's strategy set in dictating the competition to a specific level, even in the absence of usual price discrimination motive. With general differentiated linear demand system, the competitive effect of a three-part tariff in contrast to linear pricing depends on the degree of substitutability between products: competition is intensified when two products are more differentiated, yet softened when two products are more substitutable.

Rfid-Enabled Warehouse Process Optimization In The Tpl Industry, S. Wamba, A. Chatfield

Dr Akemi Chatfield

Using the value chain model and a longitudinal real-world case study of a third-party logistics (TPL) supply chain, this study provides support for the enabling role of RFID technology in effecting warehouse process optimization. Furthermore, the findings of our study reveal the RFID technology implementation costs as the key inhibitors factor of RFID widespread adoption and usage among suppliers.

Process Construct In The Virtual R&D Teams, Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha, Marjan Mohammadjafari Dr

Nader Ale Ebrahim

literature proves the importance of the process role in the effectiveness of virtual research and development (R&D) teams for new product development (NPD). However, the factors that make process construct in a virtual R&D team are still unclear. The manager of virtual R&D teams for NPD does not know which items of process should be used. To address the gap and answer the question, the study presents a set of factors that make a process construct. The proposed construct modified by finding of the field survey. We empirically examine the relationship between construct, dimensions and its factors by employing the …

Impact Of Electronic Commerce Practices On Customer E-Loyalty: A Case Study Of Pakistan, Tausif M, Riaz Ahmad

Tausif M

The purpose of this paper is to explore the impact of electronic commerce practices such as customization, care, and contact interactively on customer’s E-loyalty. We collected data through structured questionnaires from customers of Amazon. We examined the relationship between independent variables i.e. care, customization, contact interactively and dependent variable customer’s e-loyalty. This research study basically tries to find out the importance of electronic commerce tools and preferences of the customers of Amazon. Sample of 100 customers was taken to measure the extent of relationship among variables. We used t test, regression and correlation to test our hypothesis whether the relationship …

Influence Of Non Financial Rewards On Job Satisfaction: A Case Study Of Educational Sector Of Pakistan, Muhammad Tausif

Tausif M

The purpose of this paper is to explore the relationship between non financial rewards and employees job satisfaction for the educational sector of Pakistan. We had conducted a survey on Public sector School teachers to examine the relationship of non financial rewards (i.e. promotion, job enrichment and job autonomy) and employee's satisfaction towards job. Sample of 200 full time employees was taken. Schools were randomly selected from the city of Wah Cantt. Structured questionnaire was used to collect the data. The response rate was 86 percent. We identify two competing hypotheses on the relationship between non financial rewards and job …

Corporate Social Responsibility Practices: An Exploratory Study, Tausif M

Tausif M

The aim of the study is to explore the practices of corporate social responsibility in two different companies. For this purpose we collected data from Intel and Pakistan Tobacco Company. Intel is the World's leading semiconductor chip producer and has its operations in more than 50 countries. Pakistan Tobacco Company is a member of the British American Tobacco, which is one of the world’s largest manufacturers of tobacco products. Data was collected from the past researches conducted by different researchers, company’s official websites and reports published by companies. The results of the study suggest that two different companies working in …

Cloud Computing Providers And Data Security Law: Building Trust With United States Companies, Jared A. Harshbarger Esq.

Jared A. Harshbarger

Cloud computing and software-as-a-service (SaaS) models are revolutionizing the information technology industry. As these services become more prevalent, data security and privacy concerns will also rise among consumers and the companies who consider using them. Cloud computing providers must establish a sufficient level of trust with their potential customers in order to ease initial fears - and ensure certain compliance obligations will be met - at least to the extent that any such inquiring customer will feel comfortable enough to ultimately take the irreversible step of releasing their sensitive data and personal information into the cloud.

Falling Short: Has The Sec’S Quest To Control Market Manipulation And Abusive Short-Selling Come To An End Or Has It Really Just Begun?, Richard Ramirez

Richard E. Ramirez, J.D. | CFCS

No abstract provided.

Apple Inc.: Product Portfolio Analysis, Michael Mallin, Todd A. Finkle

Todd A Finkle

Memorandum On Design-Oriented Information Systems Research, Hubert Oesterle, Joerg Becker, Ulrich Frank, Thomas Hess, Dimitris Karagiannis, Helmut Krcmar, Peter Loos, Peter Mertens, Andreas Oberweis, Elmar J. Sinz

Hubert Oesterle

Information Systems Research (Wirtschaftsinformatik) basically follows two research approaches: the behavioristic approach and the design-oriented approach. In this memorandum, 10 authors propose principles of design-oriented information systems research. Moreover, the memorandum is supported by 111 full professors from the German-speaking scientific community, who with their signature advocate the principles specified therein.

Students’ Attitude Towards The Uses Of Internet, Kashif Ur Rehman, Ahmed Imran Hunjra, Nadeem Safwan, Abrar Ahmad

Ahmed Imran Hunjra (PhD)

Globalization And Management, Mike Lewis

Mike Lewis D.Mgt.

The reach of markets and business expanded across the globe more than half a millennium ago when Europeans conquered the seas. Since that time, communication and information technologies have reduced to span of the globe to the speed of electrons so that buyers and sellers can exchange in one second or less. Technology combined with favorable politics and exploding world populations ushered in the era of globalization. With production and commodity drivers, the globe transformed into a shopping cart for profits, power, and people (resources). Uncontrolled and unbalanced outcomes benefited some while harming others, leading to eventual backlashes and failed …

Rfid-Enabled Warehouse Process Optimization In The Tpl Industry, S. F. Wamba, A. T. Chatfield

Dr Samuel Fosso Wamba

Using the value chain model and a longitudinal real-world case study of a third-party logistics (TPL) supply chain, this study provides support for the enabling role of RFID technology in effecting warehouse process optimization. Furthermore, the findings of our study reveal the RFID technology implementation costs as the key inhibitors factor of RFID widespread adoption and usage among suppliers.

Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba

Dr Samuel Fosso Wamba

This study examines the impact of radio-frequency identification (RFID) technology on the inventory control practices of a small-to-medium retailer using a proof of concept (PoC) approach. The exploratory study was conducted using a single case study of a hardware retailer stocking 5000 product lines provided by 110 active suppliers. To analyze the present mode of operation, procedural documents, semi-structured interviews and a participant observation was conducted. The basis for the proof of concept was a future mode of operation using a quasi-experimental design. Results indicate that in a small-to-medium retail environment, RFID technology could act as a loss prevention mechanism, …

Rfid-Enabled Warehouse Optimization: Lessons From Early Adopters In The 3pl Industry, S. F. Wamba, T. R. Coltman, Katina Michael

Dr Samuel Fosso Wamba

This paper presents the impact of RFID technology on the picking and shipping processes of one RFID-enabled warehouse in the 3PL industry. The findings from our study confirm initial results from many studies where RFID implementation has been shown to enable business process redesign, improve data quality, real-time data collection and synchronization and enhance system integration. In this study we show that the full potential of RFID technology is dependent upon the involvement of all supply chain members involved in implementation. Moreover, firms considering implementing RFID technology need to take into account their investment in complementary assets such as employee …

Understanding The Impact Of Emerging Technologies On Process Optimization: The Case Of Rfid Technology, S. F. Wamba, Y. Bendavid

Dr Samuel Fosso Wamba

This paper examines the case of one supply chain in the electricity sector where RFID technology integrated with firm’s information systems acts as an enabler of process optimization. Using a business process approach and laboratory simulation, we explain how the implementation of RFID technology can increase the visibility of information at various layers of the supply chain, allowing members to gather precise information on real demand and improve replenishment processes. On the other hand, while RFID technology has the potential to automate some processes, human intervention is still required. Therefore, use case scenarios and sensitivity analysis should be carefully considered …

An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael

Dr Samuel Fosso Wamba

RFID technology is defined as a wireless automatic identification and data capture (AIDC) technology and is considered as “the next big thing” in the management and “the next revolution in supply chain”. Recently, the topic has attracted the interest of the industrial community as well as the scientific community. Following this tendency, this paper applies an Information Systems Design Theory (ISDT) for an RFID-based University Laboratory. For practitioners, the paper provides some insights into the set-up and use of RFID laboratory in university settings, and at the same time, it offers a set of hypotheses that can be empirically tested.

From Automatic Identification And Data Capture (Aidc) To “Smart Business Process”: Preparing For A Pilot Integrating Rfid, S. F. Wamba, E. Lefebvre, Y. Bendavid, L.. A. Lefebvre

Dr Samuel Fosso Wamba

This paper examines the underlying logic behind the rules configured in a RFID middleware to support “smart business processes” in one retail supply chain. Through a detailed investigation of the underlying business processes, we will demonstrate how businesses rules can be defined, configured and refined in a RFID middleware. The results confirm that RFID technology is not a “Plug and Play” solution. RFID middleware configuration will require a high level of customization. Finally, this study allows the improvement of our understanding of the real potential of RFID technology in the supply chain context.

Cv July 2009, Byron W. Keating

Dr Byron W. Keating

No abstract provided.

An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael

Professor Katina Michael

RFID technology is defined as a wireless automatic identification and data capture (AIDC) technology and is considered as “the next big thing” in the management and “the next revolution in supply chain”. Recently, the topic has attracted the interest of the industrial community as well as the scientific community. Following this tendency, this paper applies an Information Systems Design Theory (ISDT) for an RFID-based University Laboratory. For practitioners, the paper provides some insights into the set-up and use of RFID laboratory in university settings, and at the same time, it offers a set of hypotheses that can be empirically tested.

Cv March 2009, Byron W. Keating

Dr Byron W. Keating

No abstract provided.

E-Business: Revolution, Evolution, Or Hype?, T. Coltman, T. M. Devinney, A. Latukefu, D. F. Midgley

Tim Coltman

As the Internet continues to grow in size and capability, many firms are implementing Web-based applications and Internet-derived economic change continues to occur. If this change is revolutionary, now or in the near future, then many managers will be required to rethink their firm strategies and managerial responses in a profound way. On the other hand, if the change is simply evolutionary, it will apply more to some firms than to others, and pre-Internet strategies and managerial responses will still be appropriate in many circumstances. While it is premature to categorize e-business as revolutionary, e-business is not a silver bullet, …

The Value Of Managerial Beliefs In Turbulent Environments: Managerial Orientation And E-Business Advantage, T. Coltman, T. M. Devinney, D. F. Midgley

Tim Coltman

There is a great divide between the degree to which academic research accounts for the role of managerial discretion in firm performance and the weight given by the popular press and financial community to the importance of the management of an organization. The purpose of this paper is to bridge this gap by quantifying the way managerial beliefs influence the quality of firm performance in a turbulent environment based on e-business. An e-business research setting is used that is associated with a situation of environmental turbulence to allow for sufficient variance in managerial beliefs to measure their effect on firm …

Business Models For Silent Processes, Hubert Oesterle

Hubert Oesterle

No abstract provided.

It-Basierte Geschäftsmodelle, Hubert Oesterle

Hubert Oesterle

No abstract provided.

Geschäftsmodellinnovation In Der Bankenindustrie, Hubert Oesterle

Hubert Oesterle

No abstract provided.

The Challenges Of Inter-Organizational Business Process Design – A Research Agenda, Christine Legner, Kristin Wende

Hubert Oesterle

Given the increasing importance of value chain collaboration, business processes need to be more closely aligned across organizational boundaries. Hence, business process modeling and design have to be enhanced and extended to cope with inter-organizational business relationships. Among the challenges that arise are interdependencies between internal and external processes, different process logic and terminology, missing clarification of responsibilities and confidentiality issues. This paper analyzes existing approaches to business process modeling, workflow management and B2B standardization with regard to the specific requirements concerning inter-organizational business process design. It extracts the relevant concepts addressing these requirements and draws up an agenda for …