Business Administration, Management, and Operations Commons^™

Clarifying The Relationship Of Design Thinking To The Military Decision-Making Process, Thomas S. Fisher

USF Tampa Graduate Theses and Dissertations

The complexity of today’s operational environment where military organizations are conducting campaigns to address some of the nation’s most urgent problems has grown exponentially. To address this expanding complexity, the Defense Department introduced ‘design’ into its problem-solving doctrine as a method to understand the new and dynamic challenges associated with this increasingly complex environment and provide a tool to augment its current doctrinal military decision-making process. However, it appears military ‘design’ as prescribed by the Department may be only marginally effective at producing viable solutions for solving the complex, ill-structured problems that current military campaigns were developed to resolve. This …