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Management

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Doctoral Dissertations and Projects

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Current Management Issues In Health Information Technology, Gladys Dadson Nov 2023

Current Management Issues In Health Information Technology, Gladys Dadson

Doctoral Dissertations and Projects

Health information technology can improve quality care delivery, thereby boosting the healthcare business reputation. However, it can negatively affect quality care delivery and lead to a negative business reputation if not efficiently managed. This single qualitative study aimed to explore the causes of the inefficiencies in managing health information technology and strategies that healthcare organizations use to ensure its efficiencies. In a purposive sample, the researcher conducted telephone interviews with twenty-one participants from Lancaster General Hospital. The participants comprised medical doctors, Doctor of Nursing practitioners, managers of health informatics, and informatics specialists working in various divisions and E-health operations. Other …


An Assessment Of Hospice Patients’ Experience From Cancer Care Services In The United States Hospitals: A Mixed-Method Study, Femi Obasun Jul 2023

An Assessment Of Hospice Patients’ Experience From Cancer Care Services In The United States Hospitals: A Mixed-Method Study, Femi Obasun

Doctoral Dissertations and Projects

This mixed methods research (MMR) addressed management's failure to give high-quality hospice care in healthcare facilities within the United States. Failure to provide high-quality care leads to issues with quality control and customer satisfaction. The researcher used an MMR design to perform a systematic survey of 96 participants in select U.S.-based hospice services management facilities. The medical records from the Research Institution organization were used to choose the participants. The total population was 1,300 from which 96 participants were randomly chosen. This study's first phase included surveying participants utilizing questions from a Likert scale that yielded quantitative responses. The second …


The Lived Experience Of Personnel Adversely Impacted By Toxic Leadership: A Phenomenological Study, Jeremy B. Piasecki Oct 2022

The Lived Experience Of Personnel Adversely Impacted By Toxic Leadership: A Phenomenological Study, Jeremy B. Piasecki

Doctoral Dissertations and Projects

The purpose of this qualitative phenomenological study was to understand the lived experience of personnel adversely impacted by toxic leadership. This topic is important to study because the harassment, bullying, and narcissistic behavior exhibited by toxic leaders and negative environments have severe adverse implications for personnel, such as reduced accomplishments, mental health, lack of trust, and overall wellbeing. In order to further understand the phenomenon, the following research questions guided the study: (a) What is the lived experience of personnel adversely impacted by toxic leadership? (b) How were the personnel impacted by the change in the culture and environment? (c) …


Sustainability Issue Of The Total Quality Management (Tqm) System In The Manufacturing Industry, Jesus A. Guillergan Dec 2021

Sustainability Issue Of The Total Quality Management (Tqm) System In The Manufacturing Industry, Jesus A. Guillergan

Doctoral Dissertations and Projects

The purpose of this research is to understand the sustainability issue of total quality management (TQM) and its effects in the manufacturing industry. Having exploratory and descriptive objectives, this research used a flexible design single case study on a water treatment company in the southeastern United States to facilitate the examination of the phenomenon using real‐life, present‐day context, and multiple perspectives from participants. The single bounded case study collected and integrated many forms of qualitative data ranging from interviews, observations, and quality‐related archived documents to answer the research questions. The results revealed that failure in sustaining the quality system in …


Examining Emergent Systems Management Strategies In Overseas Operations, Kristofer Hawbaker Dec 2018

Examining Emergent Systems Management Strategies In Overseas Operations, Kristofer Hawbaker

Doctoral Dissertations and Projects

Stadler, Mayer, and Hautz (2015) believed that most global companies did not possess the right management capabilities to make overseas movement profitable. Businesses must manage a bevy of internal and external organizational and process interdependencies to achieve success globally (Dynes, 2008), and these organizational processes have become increasingly more complex and adaptive (Anderson, 1999; McKelvey, 2001; Stacey, 1992; Wheatley, 1999). Today’s business leaders still develop reductionist solutions to solve complex problems despite this type of thinking's practical limitations (Menkes, 2011). Comstock (2016) foresaw emergent management as a necessity in the current era, which requires organizations to unify around information flows …