Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Business
Disrupting Complex Systems With Emerging Technologies: A Study On United States Airport Operations, Emily J. Grone
Disrupting Complex Systems With Emerging Technologies: A Study On United States Airport Operations, Emily J. Grone
Honors Theses and Capstones
The number of United States domestic commercial flight passengers are growing every year, which means the number of people checking-in, dropping off their bags, and going through TSA within airports is equally growing. With the increasing number of passengers and aging airports, there are several areas of pain points within airports where passengers hit a bottleneck due to the current systems that airports have in place. There are three main areas that we are going to reference. First the check-in process, where customers have to get their tickets, input identification information, and check-in for their flight. Second, baggage-drop off, where …