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Full-Text Articles in Business
Assessing Web Site Usability In Retail Electronic Commerce, Charles E. Downing, Chang Liu
Assessing Web Site Usability In Retail Electronic Commerce, Charles E. Downing, Chang Liu
Journal of International Technology and Information Management
In the increasingly competitive environment of electronic commerce, companies are paying careful attention to Web site design and function to attract and retain both traffic and customers. One key factor that has been shown to increase both is Web site usability. This paper presents and tests a Web site usability research framework derived from prior literature. Fourteen Fortune 500 retail Web sites are examined by 261 potential customers and rated on aspects of usability. Results show that Content and Ease of Use are not currently differentiating sites with regard to usability (these attributes are expected and required just to survive …
Electronic Health Records: Challenges And Opportunities, Jaymeen R. Shah, Mirza B. Murtaza, Emmanuel Opara
Electronic Health Records: Challenges And Opportunities, Jaymeen R. Shah, Mirza B. Murtaza, Emmanuel Opara
Journal of International Technology and Information Management
During the last three decades, healthcare expenditure in the U.S. has substantially increased. If this pace of increase is not controlled, it will lead to disastrous results for the healthcare system. An effective use of health information technology would not only improve the quality of healthcare but help reduce healthcare costs considerably. However, risks of privacy and security of patient electronic health records are great. It is recommended that healthcare organizations use IT management best practices, follow proper risk assessment and management guidelines, and keep up with latest technological advances to ensure the privacy and security of patient data.
The Temporal Dimension Of Electronic Meetings: A Study Of Synchronous And Asynchronous Idea Generation, Mina Park, Milam Aiken
The Temporal Dimension Of Electronic Meetings: A Study Of Synchronous And Asynchronous Idea Generation, Mina Park, Milam Aiken
Journal of International Technology and Information Management
Electronic meeting systems can increase the efficiency and effectiveness of group discussions, but relatively little research has investigated use of the technology in asynchronous environments. In this study, five groups of 10 students participated in synchronous legislative sessions and five groups of 10 met in asynchronous settings. Results showed that there were no differences in meeting process satisfaction, production blocking, evaluation apprehension, and total and relevant comments generated, but synchronous groups believed there was more participation and were more satisfied with the comments. Although there could be less feeling of social presence, use of asynchronous, distributed meetings might become more …
Machine Translation In A Multilingual Electronic Meeting, Milam Aiken, Mina Park
Machine Translation In A Multilingual Electronic Meeting, Milam Aiken, Mina Park
Journal of International Technology and Information Management
Electronic meetings can be more efficient and effective than traditional, oral discussions, but until only recently, groups with no common language could not benefit from machine translation. Although it is possible for linguists or other staff members using machines to translate comments during a multilingual discussion, the research presented here shows that this is not feasible for large groups speaking many languages. As a solution, we propose a fully automated multilingual meeting system, and an example of its use in a meeting with Chinese, Korean, and English comments shows its potential to reduce multinational communication barriers.
Does Web Site Usability Correlate With Web Site Usage?, Charles E. Downing, Chang Liu
Does Web Site Usability Correlate With Web Site Usage?, Charles E. Downing, Chang Liu
Journal of International Technology and Information Management
This study compares usability ratings of Web sites, based on academic research, to actual usage data, from Nielsen Online. This is accomplished by consulting academic usability research, and using those guidelines to rate eight retail Web sites on usability. Then, this study uses “real world” data, the usage data from Nielsen Online, to longitudinally validate the academic findings. Results show that, over time, the calculated usability ratings move in the same direction and in the same magnitude as the usage data.
Drivers And Inhibitors Of Online Donations To Nonprofit Organizations, Horst Treiblmaier, Irene Pollach
Drivers And Inhibitors Of Online Donations To Nonprofit Organizations, Horst Treiblmaier, Irene Pollach
Journal of International Technology and Information Management
Despite the overall economic and social importance of nonprofit organizations and the plethora of schol- arly literature on electronic commerce, few authors have combined these two fields to tackle the issue of online donations to nonprofit organizations. In this paper we first present a framework that illustrates several antecedents of online donations. After discussing the descriptive results from two surveys, we compare different user groups regarding their attitudes toward online donations. The results suggest that our scales exhibit sufficient reliability and validity and that the two groups differ significantly. Further- more, we conduct a regression analysis with the cause, trust …
Analysis Of Competitive And Cooperative Technology Strategies Of Electronics Firms In The Greater China Region, Chung-Shing Lee, Kuei-Hsien Niu, Jonathan C. Ho
Analysis Of Competitive And Cooperative Technology Strategies Of Electronics Firms In The Greater China Region, Chung-Shing Lee, Kuei-Hsien Niu, Jonathan C. Ho
Journal of International Technology and Information Management
This paper integrates several theoretical perspectives to discuss the attributes of successful implementing strategic alliances and supply chain management strategies in high-technology industries. A multiple- case study of Taiwanese and Chinese electronics industries is presented to demonstrate how and why different firms apply different technology strategies in alliances and supply chain formations. Due to intense global competition, technological integration, and product life-cycle time compression, Taiwanese and Chinese high-technology firms are suggested to formulate and implement a coherent technology strategy to enhance their global competitiveness. By applying an integrated framework based on major theoretical perspectives studying the formulation and implementation of …
Determining Information Requirements For E-Business Systems From Activity Space To Information Space, Kecheng Liu, Lily Sun
Determining Information Requirements For E-Business Systems From Activity Space To Information Space, Kecheng Liu, Lily Sun
Journal of International Technology and Information Management
The study of information requirements for e-business systems reveals that the level of detail, granularity, format of presentation, and a broad range of information types are required for the applications. The provision of relevant information affects how e-business systems can efficiently support the business goals and processes. This paper presents an approach for determining information requirements for e-business systems (DIRES) which will allow the user to describe the core business processes, whose specification maps onto a business activity space. It further aids a configuration of information requirements into an information space. A case study of a logistics company in China …
The Effects Of Personal Innovativeness , Perceived Risk , And Computer Self -Efficacy On Online Purchasing Intent, Randall J. Boyle, Cynthia P. Ruppel
The Effects Of Personal Innovativeness , Perceived Risk , And Computer Self -Efficacy On Online Purchasing Intent, Randall J. Boyle, Cynthia P. Ruppel
Journal of International Technology and Information Management
The rapid growth of e-commerce makes it important for the success of companies to understand both the factors that facilitate and are barriers to these transactions. Therefore, the purpose of this study is to investigate the relationships between perceived Internet risk, personal innovativeness and computer/web self-efficacy, and online purchases intentions as three of these factors. Results indicate that perceived Internet risk, personal innovativeness and computer/web self-efficacy are all strongly related to online purchasing intentions. There is also a strong relationship between computer self- efficacy and personal innovativeness, two of the values-compatibility variables related to intention to purchase on-line. Suggestions for …
Computer Security Checklist For Non-Security Technology Professionals, Chlotia P. Garrison, Roderick B. Posey
Computer Security Checklist For Non-Security Technology Professionals, Chlotia P. Garrison, Roderick B. Posey
Journal of International Technology and Information Management
Networked computers and electronic data storage make computer security a fundamental component of a company’s survival. Security incidents can cause reputation damage, loss customers, or even liability. Companies that are unable or unwilling to hire certified security professionals often rely on non-security IT professionals for assistance. This paper provides a checklist the non-security professional can use to assist the company in the critical areas of conducting risk analysis, performing vulnerability assessments, educating employees and developing computer security policies and procedures
Building Relationships That Last: Integrating Public Relations Into Web Design, Richard V. Mccarthy, Jay E. Aronson, Robert Petrausch
Building Relationships That Last: Integrating Public Relations Into Web Design, Richard V. Mccarthy, Jay E. Aronson, Robert Petrausch
Journal of International Technology and Information Management
This paper explores the relationship between web site design, public relations strategy, and a consumer’s intention to return to a web site. This relationship is defined through a model that explores the influence of information satisfaction, particularly when the web site design is congruent with the consumer’s expectations. The public relations dimension extends the consumer web site design model by interjecting a long-term focus on relationship building that organizations will need to make electronic commerce a viable investment in information technology resources. This is significant because it recognizes the importance of developing loyalty and trust online.
Deciding On The Appropriateness Of B2b Reverse Auction Technology Adoption: An Ahp Approach Combined With Integer Programming, Tobias Schoenherr
Deciding On The Appropriateness Of B2b Reverse Auction Technology Adoption: An Ahp Approach Combined With Integer Programming, Tobias Schoenherr
Journal of International Technology and Information Management
Although Business-to-Business online reverse auctions have emerged as a promising purchasing tool, no research has been found that provides a model to assess the reverse auction decision in a systematic way. This paper fills this gap by presenting an integrated approach, utilizing Analytic Hierarchy Process techniques and an Integer Programming Formulation, to decide whether Reverse Auction Technology (RAT) adoption is cost-effective and appropriate. The model developed is a practical decision support tool that allows for the consideration of both qualitative and quantitative decision factors, and for the adoption of multiple modes of RATs, which are contrasted to traditional purchasing.
Online Reverse Auctions: An Overview, Ching-Chung Kuo, Pamela Rogers, Richard E. White
Online Reverse Auctions: An Overview, Ching-Chung Kuo, Pamela Rogers, Richard E. White
Journal of International Technology and Information Management
Electronic commerce (e-commerce) is the fastest growing area in the U.S. economy with electronic procurement (e-procurement) being a major component, and online reverse auctions (ORAs) have emerged as a key e-procurement tool. Since the mid-1990s, ORAs have been gaining in popularity because of their potentially significant positive impact on the profitability of both the buyers and the sellers. Much has been written about the new purchasing paradigm and numerous stories have been reported recently. This paper is aimed at providing a critical review of ORAs by examining their historical developments, different forms, advantages, and disadvantages. In addition, 10 important factors …