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Full-Text Articles in Business

Enterprise Content Management: Understanding The Taxonomy, Jake Zhu, Tony Coulson, Miyuan Shan, C.E. Tapie Rohm Jr. Dec 2014

Enterprise Content Management: Understanding The Taxonomy, Jake Zhu, Tony Coulson, Miyuan Shan, C.E. Tapie Rohm Jr.

Communications of the IIMA

In an effort to understand content, its taxonomy and management, we define content management as the process of managing the creation, categorization, delivery and archiving of content in which workflow and business processes are maximized. Built upon what industry experts have to offer about enterprise content taxonomy, we have enacted a framework to better understand, create and manage enterprise taxonomies. This framework will be able to integrate rich content, modern computing technology, advanced analytics, automated worlflow, business requirements and human resources into a process where companies can easily manage their information for decision making and gaining competitive advantages.


An Empirical Analysis Of Student Perceptions Of Website Components For Class Web-Sites, Jay M. Lightfoot Dec 2014

An Empirical Analysis Of Student Perceptions Of Website Components For Class Web-Sites, Jay M. Lightfoot

Communications of the IIMA

Technology has improved to the point where web-sites for every course taught by an instructor are possible. This has produced many instructional benefits; however, it has also created a new set of problems. The problem addressed by this paper is the question of which web-site components to include in the class web-site. This is important because different web components support different student learning styles. Because it is not feasible to include all known webcomponents, the instructor must select those components that are most useful and support the broadest group of students. To address this question, a survey instrument was developed …


Ethics In Information Systems: Student Performance In Evaluating Ethical Dilemmas, Charletta F. Gutierrez Dec 2014

Ethics In Information Systems: Student Performance In Evaluating Ethical Dilemmas, Charletta F. Gutierrez

Communications of the IIMA

The explosion in information technology in the last 20 years, and in particular, data communications networks, has had a major impact on ethical thinking and ethical issues. This has been manifested in the recent accounting and business scandals, as it is becoming apparent that the ethical dimensions of information systems-related business decisions cannot be safely ignored. It is important for business educators to introduce students to relevant ethical situations that they may face in the business world. This paper discusses the Information Systems ethical environment and students performance on business ethics cases in a telecommunications course. The results of this …


Factors That Impact Student Performance In A Course Sequence, Gerard J. Morris, Charles H. Mawhinney, Janos Fustos, Joseph S. Morrell, Norman Pence, Wayne Haga, Kathryn Marold, Abel A. Moreno Dec 2014

Factors That Impact Student Performance In A Course Sequence, Gerard J. Morris, Charles H. Mawhinney, Janos Fustos, Joseph S. Morrell, Norman Pence, Wayne Haga, Kathryn Marold, Abel A. Moreno

Communications of the IIMA

On-line courses have become an important component of the delivery of courses in all areas of education. The validity of online delivery is challenged if Web students perform poorly in subsequent major courses. This paper investigates the effect of mode of delivery and other factors on the level of success, failure, potential, and limitations of web delivery in course sequences. This study was conducted on a two-course sequence in the Computer Information Systems Department at Metropolitan State College of Denver. The result of this research identifies important factors impacting student success in this two course sequence.


A Longitudinal Pedagogical Study Of 39 Online And 25 Face-To-Face Sections Of Seven Different Graduate Level Mis Courses, Rassule Hadidi, Chung-Hsien Sung, Miles D. Woken Dec 2014

A Longitudinal Pedagogical Study Of 39 Online And 25 Face-To-Face Sections Of Seven Different Graduate Level Mis Courses, Rassule Hadidi, Chung-Hsien Sung, Miles D. Woken

Communications of the IIMA

This paper reports on a longitudinal pedagogical study of performance and perceptions of 1021 students in 39 online and 25 face-to-face sections of seven different courses taught by six different professors. The differences between the students' perceptions of the quality of the instructors and student performance are statistically significant based on the mode of course delivery. Students rated the quality of instructors in the online courses higher for the duration of the study. Student grade averages are slightly lower in the online courses. For all of the other survey questions dealing with the evaluation of the courses and the instructors, …


The Impact Of Market Metaphysics On Information Infrastructure Decisions, Bernd Carsten Stahl Dec 2014

The Impact Of Market Metaphysics On Information Infrastructure Decisions, Bernd Carsten Stahl

Communications of the IIMA

One of the most pressing questions that governments and societies have to answer is how to develop the infrastructure of the expected information society. In this paper I will take a look at two archetypical positions: at a state-oriented and a market-oriented view. I will recount the arguments for both sides in order to then demonstrate that all of these arguments are in fact derivatives of the older discussion about state versus market that has been with us at least since Marx. I will then try to show that these arguments are based on metaphysical assumptions about the nature of …


An Exploratory Investigation Of The Learning Styles Of Students In An On-Line Degree Program, Nicholas A. Beadless Ii, Christopher M. Lowery Dec 2014

An Exploratory Investigation Of The Learning Styles Of Students In An On-Line Degree Program, Nicholas A. Beadless Ii, Christopher M. Lowery

Communications of the IIMA

This study is an exploratory investigation into whether different leaning styles predict performance in an online course. Students enrolled in several cohorts of an accredited MBA program were surveyed with regard to their learning styles and those styles were correlated with the grades earned in the course. The program is unique in that the entire program could be completed online.


Discussing Issues Of Information Technology In Country Development, Rami Al-Gharaibeh, William Acar, Andrew G. Kotulic, Thomas J. Froehlich Dec 2014

Discussing Issues Of Information Technology In Country Development, Rami Al-Gharaibeh, William Acar, Andrew G. Kotulic, Thomas J. Froehlich

Communications of the IIMA

The development of countries with laggard economies is becoming a global concern. The harmful complications of poverty and illiteracy are beginning to show up outside those countries in violent forms. The precautions against this migration of harm are splitting the world apart at the same time as technology may become able to bring it together. Over the last few years, information technology (IT) has grown very fast and is still spreading into all aspects of life in developed countries. The recent research in those countries is bringing more evidence that IT is a leveraging tool for business and not a …


Developing A Metrics Framework For The Federal Government In Computer Security Incident Response, Vincent Sritapan, Walter Stewart, Jake Zhu, C.E. Tapie Rohm Jr. Jun 2014

Developing A Metrics Framework For The Federal Government In Computer Security Incident Response, Vincent Sritapan, Walter Stewart, Jake Zhu, C.E. Tapie Rohm Jr.

Communications of the IIMA

As technology advances and society becomes more dependent on information technology (IT), the exposure to vulnerabilities and threats increases. These threats pertain to industry as well as government information systems. There is, however, a lack in how we measure the performance and create accountability for computer security incident response (CSIR) capabilities. Many government organizations still struggle to determine what security metrics to use and how to find value within these metrics. To fill this apparent gap, a metrics framework has been developed for incident response to serve as an internal analysis, supporting continuous improvement in incident reporting and strengthening the …


Discovering A Joomla Exploit For Possible Malware: Social Engineering And A Php Base64 Gif Exploit, M.S. Terrell Rohm, C.E. Tapie Rohm Jr., Haakon Brown Jun 2014

Discovering A Joomla Exploit For Possible Malware: Social Engineering And A Php Base64 Gif Exploit, M.S. Terrell Rohm, C.E. Tapie Rohm Jr., Haakon Brown

Communications of the IIMA

his article discusses the importance of Joomla as a Content Management System that is used by 2.7% of the web and how a possible new malware exploit has been discovered. The PHP BASE64 malware exploit is a well-documented exploit of PHP but the implementation of this exploit as it relates to Joomla is a very ingenious method not previously used before, as far as the authors were able to discover. In this particularly case, PHP code is embedded in a GIF file to produce a very sophisticated and unique malware exploit to Joomla.


Digital Media Dependency, Relational Orientation And Socaial Networking Among College Students, C. Mo Bahk, Astrid Sheil, C.E. Taipe Rohm Jr., Frank Lin Jun 2014

Digital Media Dependency, Relational Orientation And Socaial Networking Among College Students, C. Mo Bahk, Astrid Sheil, C.E. Taipe Rohm Jr., Frank Lin

Communications of the IIMA

This study focused on digital media dependency, relational orientation, and demographic variables as potential factors that were relevant to the usage of social networking websites (e.g., MySpace and Facebook) among college students. A total of 258 (101 male and 157 female) students completed the questionnaire that contains the measures of digital media dependency, relational orientation, social networking media usage, and demographic characteristics. The respondents also indicated specific types of things that they disclose (post) on their social media websites. The results showed that relational orientation is positively correlated with the disclosure (posting) of family photos, friends’ photos, and travel photos …


Intelligent Web User Interfaces, Myron Sheu, Xin James He May 2014

Intelligent Web User Interfaces, Myron Sheu, Xin James He

Communications of the IIMA

This paper investigates the key components of an intelligent web user interface to facilitate online investment as a novel approach to compensating for the impersonality of e-commerce. By analyzing challenges to online brokerage services and evaluating key criteria for a viable intelligence system, we develop a decision tree based intelligent web user interfaces model. The resulting intelligent model is intended to help online shoppers avoid common mistakes by means of implicit reasoning, flexible knowledge granularity, and effective reasoning-by-exception, which is significantly different from the traditional approaches that largely rely on assistance from remote control knowledge engines. One of the key …


The Classification Performance Of Multiple Methods And Datasets: Cases From The Loan Credit Scoring Domain, Jozef Zurada, Niki Kunene, Jian Guan Jan 2014

The Classification Performance Of Multiple Methods And Datasets: Cases From The Loan Credit Scoring Domain, Jozef Zurada, Niki Kunene, Jian Guan

Journal of International Technology and Information Management

Decisions to extend credit to potential customers are complex, risky and even potentially catastrophic for the credit granting institution and the broader economy as underscored by credit failures in the late 2000s. Thus, the ability to accurately assess the likelihood of default is an important issue. In this paper the authors contrast the classification accuracy of multiple computational intelligence methods using five datasets obtained from five different decision contexts in the real world. The methods considered are: logistic regression (LR), neural network (NN), radial basis function neural network (RBFNN), support vector machine (SVM), k-nearest neighbor (kNN), and decision tree (DT). …


When Google Meets Xiaomi: Comparative Case Study In Western And Eastern Corporate Management, Yu-Feng Lin Lee Jan 2014

When Google Meets Xiaomi: Comparative Case Study In Western And Eastern Corporate Management, Yu-Feng Lin Lee

Journal of International Technology and Information Management

Google Inc. of the West and Xiaomi Inc. of the East are recognized as ‘flat organizations’. They exercise ‘flat management’ in their corporate culture, wherein mid-level management is abridged, leaving the corporate structure less-bureaucratic, top-down-and-less-hierarchical, and more laissez-faire. Using the Confucian criteria of Wu Yu, namely morality (or, virtue), intellectual (or, wisdom), physical ability (or, sportsmanship), groupism (or, cooperation), and aesthetics (or, elegance), this paper assesses managerial philosophy and corporate practice of Google and Xiaomi. It is found that under flat management, although each company nevertheless reveals its corporate idiosyncrasy, they achieve business success and sustainability through adopting small-team orientation, …


A Tribute On The 25 Th Anniversary To The International Information Management Association (Iima) And Its Co-Founders: C. E. Tapie Rohm Jr., Patrick J. Mcinturff Jr. And Walter T. Stewart Jr., Warren Adis, Joseph O. Chan, Xin James He, Tanya Goette, Frank Lin, Emmanuel Uzoma Opara, Trevor Rohm, Gerhard Steinke, Jake Zhu Jan 2014

A Tribute On The 25 Th Anniversary To The International Information Management Association (Iima) And Its Co-Founders: C. E. Tapie Rohm Jr., Patrick J. Mcinturff Jr. And Walter T. Stewart Jr., Warren Adis, Joseph O. Chan, Xin James He, Tanya Goette, Frank Lin, Emmanuel Uzoma Opara, Trevor Rohm, Gerhard Steinke, Jake Zhu

Journal of International Technology and Information Management

IIMA is a special place for all of us. For twenty-five years, it has served as a forum for all of us to gather together to engage in intellectual conversations, to disseminate knowledge, and to renew our profession. Over the many years, IIMA has helped many us with our tenure and promotion, and has made our manuscripts available worldwide through our publication outlets, the three IIMA journals and the seasonal conference proceedings. Also for many of us, IIMA is not only a forum for academics, but also a place for friendship, family and fun. Many of us have become life-long …


Cloud-Based Email Adoption At Higher Education Institutions In South Africa, Melanie Willett, Rossouw Von Solms Jan 2014

Cloud-Based Email Adoption At Higher Education Institutions In South Africa, Melanie Willett, Rossouw Von Solms

Journal of International Technology and Information Management

Cloud computing, in general, is having an impact on organizations today. Cloud-based email, in particular, is being adopted by educational institutions around the world on a large scale. This paper reports on the state of cloud-based email adoption at higher education institutions in South Africa; it does this by describing the findings of a survey of IT managers at sixteen of these institutions. It will show that South Africa follows the global trend of a large uptake of cloud- based email for higher education institutions. The fact that although organizations are satisfied with the service they receive from cloud-based email …


A Modified Stacking Ensemble Machine Learning Algorithm Using Genetic Algorithms, Riyaz Sikora, O'La Hmoud Al-Laymoun Jan 2014

A Modified Stacking Ensemble Machine Learning Algorithm Using Genetic Algorithms, Riyaz Sikora, O'La Hmoud Al-Laymoun

Journal of International Technology and Information Management

With the massive increase in the data being collected as a result of ubiquitous information gathering devices, and the increased need for doing data mining and analyses, there is a need for scaling up and improving the performance of traditional data mining and learning algorithms. Two related fields of distributed data mining and ensemble learning aim to address this scaling issue. Distributed data mining looks at how data that is distributed can be effectively mined without having to collect the data at one central location. Ensemble learning techniques aim to create a meta-classifier by combining several classifiers created on the …


Entropy Based Feature Selection For Multi-Relational Naïve Bayesian Classifier, Vimalkumar B. Vaghela, Kalpesh H. Vandra, Nilesh K. Modi Jan 2014

Entropy Based Feature Selection For Multi-Relational Naïve Bayesian Classifier, Vimalkumar B. Vaghela, Kalpesh H. Vandra, Nilesh K. Modi

Journal of International Technology and Information Management

Current industries data’s are stored in relation structures. In usual approach to mine these data, we often use to join several relations to form a single relation using foreign key links, which is known as flatten. Flatten may cause troubles such as time consuming, data redundancy and statistical skew on data. Hence, the critical issues arise that how to mine data directly on numerous relations. The solution of the given issue is the approach called multi-relational data mining (MRDM). Other issues are irrelevant or redundant attributes in a relation may not make contribution to classification accuracy. Thus, feature selection is …


Assessing Web Site Usability In Retail Electronic Commerce, Charles E. Downing, Chang Liu Jan 2014

Assessing Web Site Usability In Retail Electronic Commerce, Charles E. Downing, Chang Liu

Journal of International Technology and Information Management

In the increasingly competitive environment of electronic commerce, companies are paying careful attention to Web site design and function to attract and retain both traffic and customers. One key factor that has been shown to increase both is Web site usability. This paper presents and tests a Web site usability research framework derived from prior literature. Fourteen Fortune 500 retail Web sites are examined by 261 potential customers and rated on aspects of usability. Results show that Content and Ease of Use are not currently differentiating sites with regard to usability (these attributes are expected and required just to survive …


A Web-Based Knowledge Management Tool Utilizing Concept Maps For On-Line Student Advising, Jay M. Lightfoot Jan 2014

A Web-Based Knowledge Management Tool Utilizing Concept Maps For On-Line Student Advising, Jay M. Lightfoot

Journal of International Technology and Information Management

Increasingly complex program offerings by universities combined with on-line educational opportunities have created a situation where students must deal with an extremely complicated array of curriculum decisions. At the same time, many universities are moving away from the traditional one-on-one advising model toward one that relies heavily on web-based resources. The result of this is that students are often forced to self-advise using complicated and often poorly structured websites. This paper describes a knowledge management tool to mitigate this problem by creating an intuitive, web-based interface to help students navigate directly to the Internet advising materials that are most applicable.


Shopping Preference: A Comparative Study Of American And Taiwanese Perceptions, Chuleeporn Changchit, Robert Cutshall, Tzong-Ru Lee Jan 2014

Shopping Preference: A Comparative Study Of American And Taiwanese Perceptions, Chuleeporn Changchit, Robert Cutshall, Tzong-Ru Lee

Journal of International Technology and Information Management

With a growing number of households turning towards the Internet and the world of e-commerce to shop, invest, make payments, and do online banking, it is crucial for online businesses to understand why some consumers prefer online shopping and some prefer shopping at a physical store. It is also important to investigate further whether their shopping preference is influenced by culture. This study aims at comparing the shopping preference between the consumers in the U.S. and in Taiwan. Three hundred and seventy-two (372) Americans and three hundred twenty- six (326) Taiwanese participated in this study. Five factors of shopping perception, …


Value Of Online Social Networks From The Perspective Of The User, A.J. Gilbert Silvius, Ruta Kavaliauskaite Jan 2014

Value Of Online Social Networks From The Perspective Of The User, A.J. Gilbert Silvius, Ruta Kavaliauskaite

Journal of International Technology and Information Management

This paper reports a study on the willingness to pay for the services of online social networks (OSNs). The relevancy of the question is derived from indications that these OSNs are considering charging their users for more advanced services in order to develop from the advertisement-based business model. The value of these OSNs has been studied mainly from the perspective of the advertiser. This paper reports a study into the value of OSNs from the user perspective. More specifically, the study investigated the willingness to pay for the use of the OSNs Facebook, Twitter and LinkedIn, and the factors influencing …


A Model Of Jordanian Firm’S Trainees’ Acceptance Of A Web-Based Training, Amin A. Shaqrah, Al Hareth Abu Husain Jan 2014

A Model Of Jordanian Firm’S Trainees’ Acceptance Of A Web-Based Training, Amin A. Shaqrah, Al Hareth Abu Husain

Journal of International Technology and Information Management

This study investigates E-learning technologies such as web based training “WBT” as a one of many products which wide used in all corporate training for delivering educational content to their employees. In order to achieve a better view and validate the study, researcher attempts to give details of how technology acceptance models help Jordanian trainees firms in accepting e- learning technology, and how if applied will result more attention to usage behavior. The empirical examination of study model which developed based on Unified Theory of Acceptance and Use of Technology ”UTAUT” which indicates that the Jordanian trainees’ firms’ usage behavior …


An Empirical Application Of Delone And Mclean Model In Evaluating Decision Support System In The Banking Sector Of Oman, Anu Manchanda, Saurabh Mukherjee Jan 2014

An Empirical Application Of Delone And Mclean Model In Evaluating Decision Support System In The Banking Sector Of Oman, Anu Manchanda, Saurabh Mukherjee

Journal of International Technology and Information Management

Banks are investing a huge amount on information systems to provide fast services to their customers and to stay competitive. Therefore it becomes necessary to measure the success of these systems. The main objective of this study is to assess the applicability of DeLone and McLean model of information systems in evaluating decision support system in the banking sector of Oman and to check the relationship among variables of the model. In order to achieve the objectives, data was collected from the managers and assistant managers using decision support system in the banks of Oman. Hypotheses were tested using correlation …


Technology Adoption: Issues And Challenges In Information Technology Adoption In Emerging Economies, Samuel A. Ejiaku Jan 2014

Technology Adoption: Issues And Challenges In Information Technology Adoption In Emerging Economies, Samuel A. Ejiaku

Journal of International Technology and Information Management

Recognizing the need, effect and importance of Information Technology (IT) in any society, this study explored some of the challenges in the transfer and adoption of IT in developing countries. In Advanced countries, IT has generally revolutionized all facets of life, including technology, business, education and the global economy. Developing countries have not fully participated in this global revolution. This paper discusses some of the challenges that developing countries and donor countries encounter in the transfer and adoption of IT in developing countries. Some of these challenges include government policies, infrastructure, training, and culture of the recipient countries. The study …


The Influence Of Cognitive Trust And Familiarity On Adoption And Continued Use Of Smartphones: An Empirical Analysis, Efosa C. Idemudia, Mahesh S. Raisinghani Jan 2014

The Influence Of Cognitive Trust And Familiarity On Adoption And Continued Use Of Smartphones: An Empirical Analysis, Efosa C. Idemudia, Mahesh S. Raisinghani

Journal of International Technology and Information Management

In the information-driven and application rich environment of smartphones, power is closer to the user than ever before and it has the potential of helping them become more effective and efficient. Smartphones have become increasingly important for companies to create strategic opportunities and competitive advantage by adding value for its stakeholders and improving efficiency. Technological advances in smartphones have led to increased mobile applications and implications for theory and practice since they create strategic opportunities and competitive advantage by adding value for customers and improving efficiency through the use of mobile technologies. Understanding the factors that influence the continuance in …


Limitations Of Nonfinancial Metrics Reported By Social Media Companies, Rob Weitz, Theresa Henry, David Rosenthal Jan 2014

Limitations Of Nonfinancial Metrics Reported By Social Media Companies, Rob Weitz, Theresa Henry, David Rosenthal

Journal of International Technology and Information Management

Publicly traded companies in the U.S. are required by the Securities and Exchange Commission (SEC) to file annual and quarterly financial statements (form 10-K and form 10-Q respectively). The Management Discussion and Analysis (MD&A) section of these reports, as per SEC requirements, should include the identification and discussion of nonfinancial performance metrics that are critical to management and important to investors. This paper examines a set of common nonfinancial metrics reported by some well-known social media companies. These metrics include such quantities as number of registered users, monthly average users, and number of unique visitors. The definition and use of …


Developing A Mobile Learning Environment: An Axiomatic Approach, Walter Rodriguez, Ngan Nguyen-Huynh, Arnold Fernandez, James Royal, Victor Fernandez Jan 2014

Developing A Mobile Learning Environment: An Axiomatic Approach, Walter Rodriguez, Ngan Nguyen-Huynh, Arnold Fernandez, James Royal, Victor Fernandez

Journal of International Technology and Information Management

A new mobile environment for learning has been designed via an axiomatic approach. And by simultaneously designing both tools (software) and processes (pedagogy), the resulting environment matches the functional requirements of the instructional program. This paper describes the axioms established for mobile learning as well as development of the mobile computing environment. The paper discusses the developmental evolution and system architecture as well as the requirements of the portable training programs being offered via this new system. Apps are designed to connect learners, instructors and practitioners as well as to facilitate collaborative learning from a variety of mobile devices, anywhere …


A Conflict Resolution Tool For Project Managers: Evaporating Cloud, Mahesh C. Gupta, Sharon A. Kerrick Jan 2014

A Conflict Resolution Tool For Project Managers: Evaporating Cloud, Mahesh C. Gupta, Sharon A. Kerrick

Journal of International Technology and Information Management

Today’s ever changing business environment requires managers to interact globally with people across functional areas with conflicting points of view. A preliminary literature review suggests that a generic tool to understand and resolve conflicts is desirable. This paper demonstrates how a theory of constraints-based logical tool, an evaporating cloud, can enable IT managers to better understand conflicts underlying most problems. Using a commonly encountered conflict as an example, we show how this tool verbalizes a problem through the logic of cause and effect, surfaces the assumptions causing the conflicting actions and decisions, and presents injections – potential solutions – that …


The Study Of Competitive Priorities And Information Technology Selection: Exploring Buyer And Supplier Performance, Thawatchai Jitpaiboon Jan 2014

The Study Of Competitive Priorities And Information Technology Selection: Exploring Buyer And Supplier Performance, Thawatchai Jitpaiboon

Journal of International Technology and Information Management

Competitive priorities are the critical operational dimensions a process or supply chain must possess to satisfy its internal or external customers. The concept of competitive priorities is very important to organizations because it helps them set up achievable goals and it has long been known to be associated with organizational performance. This research introduces an alternative theory to explain the mechanism by which the buying firms and suppliers adopt different competitive priorities as they enter into buyer-supplier relationships and to explore further how technology choices influence the competitive priority adaptation. Using empirical data collected from the Society of Manufacturing Engineer’s …