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Walden Dissertations and Doctoral Studies

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Full-Text Articles in Business

Strategies Small-Business Leaders Use To Prevent Employee Fraud, Israel Chand Jan 2022

Strategies Small-Business Leaders Use To Prevent Employee Fraud, Israel Chand

Walden Dissertations and Doctoral Studies

Employee fraud is a crime committed against an employer and results in the loss of a small business's assets, revenues, and reputation. Leaders of small businesses who fail to prevent employee fraud may experience decreased profitability and reputational loss in their community. Grounded in Bandura’s social cogitative theory, the purpose of this qualitative multiple-case study was to explore strategies that leaders of small businesses use to prevent employee fraud. Data were collected from five small-business leaders in the southeastern United States who applied strategies to prevent employee fraud through interviews and reviews of business documents and archival records. Applying Akinyode …


Physician Authentic Leadership As Health Care Managers And Its Impact On Subordinates’ Ethical Strength, Eddie M. Christian Jan 2022

Physician Authentic Leadership As Health Care Managers And Its Impact On Subordinates’ Ethical Strength, Eddie M. Christian

Walden Dissertations and Doctoral Studies

Physicians exercising the characteristics of authentic leaders may be better equipped to affect the ethical strength of health care staff and provide a vehicle for reducing corruption in the health care industry. This position suggests that physicians practicing with these particular qualities are more effective than those who are not genuine, transparent, or committed to maintaining emotional balance in their work relations. The purpose of this quantitative correlational study was to determine whether physician authentic leadership (AL) moderated the relationship between physician emotional intelligence (EI) and the moral potency of their billing and codes managers. Survey data were collected from …


Strategies To Overcome The Truck Driver Shortage In The United States, Erica Duckering Jan 2022

Strategies To Overcome The Truck Driver Shortage In The United States, Erica Duckering

Walden Dissertations and Doctoral Studies

High truck driver turnover rates negatively impact company profits, business operations, and customer satisfaction. Oil and gas industry supply chain and logistics leaders who lack strategies to recruit and retain truck drivers experience declines in revenue, operational effectiveness, and customer retention. Grounded in total quality management theory, the purpose of this qualitative multiple case study was to identify and explore strategies used in the oil and gas industry to retain and recruit qualified truck drivers effectively. The participants comprised six oil and gas industry leaders in the greater Houston, Texas area who successfully managed truck driver recruitment and retention strategies …


Strategies For Developing Leadership Development Programs To Meet Organizational Goals, James Christopher Edge Jan 2022

Strategies For Developing Leadership Development Programs To Meet Organizational Goals, James Christopher Edge

Walden Dissertations and Doctoral Studies

Financial business leaders lack strategies to successfully develop leadership development programs to meet organizational goals. Financial business leaders are concerned that all business organizations struggle with leadership development. Grounded in the substitutes for leadership theory, the purpose of this qualitative case study was to explore strategies financial business leaders use to successfully develop leadership development programs to meet organizational goals. The participants comprised three financial executives located in the southeastern United States who are responsible for leadership development. Data were collected using semistructured interviews and a review of organizational electronic information. Three themes emerged: training, resources, and communications. The key …


Lived Experiences Of Mothers Balancing Work And Family In The Restaurant And Food Services Industry, Brandi M. Fannell Jan 2022

Lived Experiences Of Mothers Balancing Work And Family In The Restaurant And Food Services Industry, Brandi M. Fannell

Walden Dissertations and Doctoral Studies

Women account for over half of restaurant and food service employees in the United States. The hours required to manage obligation to both jobs and families impact work–life balance among this population, which can lead to burnout behaviors such as complaints, turnover, and absenteeism. Guided by both self-efficacy and role conflict theories, a phenomenological study was conducted to understand work–life balance, engagement, and job satisfaction among working mothers in the restaurant and food service industry. Working mothers with children between ages 5 months and 17 years, who were employed full-time at casual restaurants and similar food service organizations, were interviewed …


Strategies For Reducing Employee Turnover In Small And Medium Enterprises, Olusegun Ayinde Fadahunsi Jan 2022

Strategies For Reducing Employee Turnover In Small And Medium Enterprises, Olusegun Ayinde Fadahunsi

Walden Dissertations and Doctoral Studies

Employee turnover negatively impacts small and medium enterprises (SME) sustainability. SME leaders are interested in finding workable strategies to reduce turnover and the high cost of hiring new employees. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies SME leaders in Nigeria used to reduce employee turnover. The participants were three SME business owners who successfully reduced employee turnover. Data were collected using semistructured interviews and a review of company documents. Through thematic analysis, four themes were identified: effective leadership practices, focus on employees’ working conditions, enhancing employees’ competence, and implementing …


Empowerment Strategies For Sustaining Small Business Moving Companies, Leroy Jr Peter Fontenette Jan 2022

Empowerment Strategies For Sustaining Small Business Moving Companies, Leroy Jr Peter Fontenette

Walden Dissertations and Doctoral Studies

The lack of empowerment strategies can cause high employee attrition for small moving company owners and lead to business closures within 5 years. Small moving company owners using effective empowerment strategies can reduce attrition and increase business longevity. Grounded in the transformational theory, the purpose of this qualitative multiple case study was to explore empowerment strategies three small moving company owners in California used for sustaining their business beyond 5 years. Data were collected from semistructured interviews and company documents, such as logistics instruments, a combined agreement contract for moving services, and a freight bill. Using thematic analysis, the three …


Effective Strategies To Recruit Post-9/11 Veterans To Fill Transportation-Related, Jeremy Haynes Jan 2022

Effective Strategies To Recruit Post-9/11 Veterans To Fill Transportation-Related, Jeremy Haynes

Walden Dissertations and Doctoral Studies

Some transportation company leaders struggle to attract and retain employees in an increasingly active and turbulent labor market. Failure to resupply human capital can disrupt and jeopardize supply chain capabilities across the United States. Grounded in the person-organization fit theory, the purpose of this multiple case study was to explore strategies HR managers use to recruit qualified military veterans to fill transportation vacancies. The participants included three HR managers from three transportation companies in the southeastern and midwestern regions of the United States that successfully implemented a military veteran recruiting strategy. Data were collected from semistructured interviews, journal notes taken …


Integration Strategies For Mergers And Acquisitions In The United Kingdom Housing Sector, Mark Allen Howard Jan 2022

Integration Strategies For Mergers And Acquisitions In The United Kingdom Housing Sector, Mark Allen Howard

Walden Dissertations and Doctoral Studies

Many letting and factoring company leaders face challenges in the United Kingdom housing sector, necessitating mergers and acquisitions (M&As) to adopt hybrid growth models. Yet, the company leaders typically lack M&A integration strategies to achieve sustainable growth. Grounded in the theory of the competitive forces, the purpose of this qualitative single case study was to explore M&A integration strategies business leaders used to achieve sustainable growth in the United Kingdom social housing sector. The participants were four executive-level leaders of a for-profit housing and property factoring organization representing 17 of 32 local authority locations throughout Scotland, United Kingdom. Data were …


Corporate Managers’ Strategies To Increase Employee Motivation, Salim Ibrahim Hussien Jan 2022

Corporate Managers’ Strategies To Increase Employee Motivation, Salim Ibrahim Hussien

Walden Dissertations and Doctoral Studies

AbstractThe lack of employee motivation can impede organizations’ performance. Corporate leaders are concerned with the lack of motivation, as it can lead to negative attitudes and hinder the implementation of organizational strategies. Grounded in Vroom’s expectancy theory and Herzberg’s two-factor theory, the purpose of this qualitative (identify design) was to explore strategies corporate managers use to motivate their employees. Five participants were interviewed from five corporate organizations that successfully applied motivation strategies to motivate their staff. Data were collected through semistructured interviews and field notes. Using Yin’s five-step data analysis, seven themes emerged: establishing an employee incentive program, creating a …


Strategies Leaders In A Canadian Charity Use To Maintain Donors’ Trust And Ensure Continued Donations, Egberth Ralph Jeffers Jan 2022

Strategies Leaders In A Canadian Charity Use To Maintain Donors’ Trust And Ensure Continued Donations, Egberth Ralph Jeffers

Walden Dissertations and Doctoral Studies

Eroded public trust and financial support threaten charity organizations' sustainability. Charity directors are concerned with eroding trust as lack of confidence adversely impacts the economic lives of disadvantaged communities. Grounded in Stewart’s ladder of accountability theory and Alderfer’s existence, relatedness, and growth theory, the purpose of this qualitative single case study was to explore strategies charitable organizations’ leaders use to maintain donors’ trust and ensure continued donations. The participants were five charity directors who used strategies to maintain donors’ trust and ensure ongoing donations. Data were collected using semistructured interviews and document reviews. Through Braun and Clarke's six-step thematic analysis, …


The Effect Of Organizational Climate On Presenteeism As Moderated By Employee Personality, Iva Johan Pavlovic Jan 2022

The Effect Of Organizational Climate On Presenteeism As Moderated By Employee Personality, Iva Johan Pavlovic

Walden Dissertations and Doctoral Studies

This research study was an investigation of the relationship between the five dimensions of personality, organizational climate, and presenteeism - coming to work when ill. Presenteeism has significant, negative impact on employee’s long-term health, the overall organizational performance, and more broadly on national health systems. Researchers have found that in addition to financial impacts of not working while ill, antecedents of presenteeism include both personal, situational (e.g., the severity of the illness), and organizational circumstances. A systematic exploration into all five dimensions of personality and organizational climate has not been conducted to date. The purpose of this quantitative study was …


Workaholism Development As A Self-Efficacy Behavior Among Black Women In The Workplace, Tiffany Nicole Johnson Lemon Jan 2022

Workaholism Development As A Self-Efficacy Behavior Among Black Women In The Workplace, Tiffany Nicole Johnson Lemon

Walden Dissertations and Doctoral Studies

Understanding how workaholism develops in Black women and the role organizational culture plays in its development, specifically individuals who work in predominantly White organizations, is needed to address this phenomenon. Data were gathered from individuals who identify as Black women and are self-proclaimed workaholics who work in settings comprised predominantly of White employees. Understanding workplace culture and the events that may lead to behavioral changes has been limited, specific to the minority group of Black women. The key research questions investigated the development of workaholism in Black women who work in predominantly White organizations and the role organizational culture plays …


Bank Manager Strategies To Retain Skilled Employees Beyond 5 Years, Lana Faye Martin Jan 2022

Bank Manager Strategies To Retain Skilled Employees Beyond 5 Years, Lana Faye Martin

Walden Dissertations and Doctoral Studies

AbstractThe banking industry is fraught with low employee retention threatening the bank’s ability to perform optimally. Bank managers who fail to implement strategies to retain skilled employees experience reduced productivity and increased turnover costs. Grounded in the job embeddedness theory, the purpose of this qualitative single-case was to explore strategies bank managers use to minimize employees' intent to leave during downtimes in the banking industry. The participants were four employees of a Fortune 500 bank located in the U.S. in Virginia. Data were collected using semistructured interviews and a review of organizational employee handbooks. The six themes identified through a …


Innovative Strategies That Enhance Competitiveness And Profitability Within Global Economies, Nadine Elestina Mcclain Jan 2022

Innovative Strategies That Enhance Competitiveness And Profitability Within Global Economies, Nadine Elestina Mcclain

Walden Dissertations and Doctoral Studies

Changes in customer expectations, technological advancement, and intense competition exacerbate uncertainty, and executives are motivated to develop strategies for implementing innovative solutions to gain a competitive advantage. Anchored in the conceptual lens of the resource-based view and transformational leadership theories, the purpose of this qualitative multiple case study was to explore strategies five c-suite executives in The Commonwealth of The Bahamas used to remain competitive and profitable. Data were collected using semistructured interviews via Zoom videoconferencing, observations, human resource manuals, publicly available materials from government websites such as financial records, and journal notes. Through thematic analysis, five themes emerged: (a) …


Manufacturing Managers’ Strategies To Implement Successful Change, Simon Mendy Jan 2022

Manufacturing Managers’ Strategies To Implement Successful Change, Simon Mendy

Walden Dissertations and Doctoral Studies

Approximately 70% of successful reengineering implementations and process design change initiatives within organizations fail to achieve expected results. Business leaders in manufacturing organizations are concerned that the low success rate hurts process improvement, business growth, and survival. Grounded in Lewin’s three-step model of change, the purpose of this qualitative multiple case study was to explore strategies manufacturing managers use to implement and maintain reengineering and design change initiatives. Participants were four managers who successfully implemented and maintained reengineering and process design change initiatives in the south region of the United States. Data were collected from face-to-face semistructured interviews and various …


The Relationship Between Length Of Stay, Hospital Characteristics, And Cost Of Care In Acute Care Hospitals In The U.S., Maria Mikhataykina Jan 2022

The Relationship Between Length Of Stay, Hospital Characteristics, And Cost Of Care In Acute Care Hospitals In The U.S., Maria Mikhataykina

Walden Dissertations and Doctoral Studies

Rising healthcare costs make access to healthcare less accessible for many individuals. Hospital administrators, payer stakeholders, and patients are concerned with rising healthcare costs, as many patients may be hindered from receiving quality health care. Grounded in complex adaptive systems theory, the purpose of this quantitative correlation study was to examine the relationship between inpatient hospital (a) LOS, (b) bed size, (c) location, (d) region, (e) control/ownership, and cost of care. The participants were community hospitals participating in the Nationwide Inpatient Sample (NIS) data collection tool of the Healthcare Cost and Utilization Project. The results of the multiple linear regression …


Small Business Strategies To Implement Product Diversification Effectively, Madeleine Solange Nouteya-Jackson Jan 2022

Small Business Strategies To Implement Product Diversification Effectively, Madeleine Solange Nouteya-Jackson

Walden Dissertations and Doctoral Studies

Business leaders who lack an understanding of the proper strategies to successfully implement product diversification risk decreasing competitive advantage, causing loss of economy constancy and organizational profitability. Grounded in Porter’s five forces of competitive advantage, the purpose of this qualitative multiple case study was to explore strategies small business leaders used to effectively diversify their products to achieve and sustain a competitive advantage. Participants included three retail business leaders who employed fewer than 15 employees and have successfully used product diversification strategies to sustain and maintain a competitive advantage in the District of Columbia, Maryland, and Virginia areas. Data were …


How Investors Relate Portfolio Returns To Investment Performance Using Financial Options, Nurillo Pashshayev Jan 2022

How Investors Relate Portfolio Returns To Investment Performance Using Financial Options, Nurillo Pashshayev

Walden Dissertations and Doctoral Studies

This quantitative study addressed the absence of a simple investment model for private investors by analyzing the relationship between the portfolio returns and the investment performance using financial options. The purpose was to determine whether the financial options added to a portfolio can positively influence an investor’s portfolio performance when diversified properly. Modern portfolio theory and option pricing theory were tested to relate portfolio returns to the investment performance using financial options for individual investors in the United States. Secondary data from Yahoo Finance, New York Stock Exchange, Chicago Board of Options Exchange, and TD Ameritrade were used to perform …


Effective Internal Control Strategies For An Enterprise Resource Planning System, Tatara Ratliff Jan 2022

Effective Internal Control Strategies For An Enterprise Resource Planning System, Tatara Ratliff

Walden Dissertations and Doctoral Studies

The lack of effective internal control over enterprise resource planning (ERP) increases risks associated with financial reporting and erroneous transactions. Business leaders who develop effective enterprise resource planning internal controls reduce the risk of fraud and improve the quality of financial reporting. Grounded in the COSO internal control framework, the purpose of this qualitative single case study was to explore strategies business leaders use for adequate internal controls. The participants were seven business leaders from a single business in Mississippi, the USA, who successfully employed enterprise resource planning and internal control strategies. Data were collected using semistructured interviews, observations, and …


Strategies To Manage Reduced Demand Among Mattress Manufacturers In Puerto Rico, Damaris Rivera Perez Jan 2022

Strategies To Manage Reduced Demand Among Mattress Manufacturers In Puerto Rico, Damaris Rivera Perez

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic reduced consumer demand in Puerto Rico, resulting in manufacturing jobs decreasing from 76,000 in March 2020 to 72,600 in August 2020, and the PMI decreasing falling from 50.5 to 48.1 in the same period. Owners of mattress manufacturing firms in Puerto Rico who lack strategies to increase consumer demand risk financial losses. Grounded in the strategic management theory, the purpose of this qualitative multiple case study was to explore strategies owners of mattress manufacturing firms in Puerto Rico use to increase demand for mattresses. The participants included three owners of mattress manufacturing firms in Puerto Rico who …


The Relationship Between Employee Engagement, Job Satisfaction, And Employee Performance In The Federal Government, Alexis L. Shellow Jan 2022

The Relationship Between Employee Engagement, Job Satisfaction, And Employee Performance In The Federal Government, Alexis L. Shellow

Walden Dissertations and Doctoral Studies

Leaders in the U.S. Federal Government face performance challenges due to disengaged employees and employees with low satisfaction. Leaders within the federal government need to understand the relationship between employee engagement, job satisfaction, and employee performance, as decreased employee performance can result in decreased productivity, increased turnover, and have negative financial implications. Grounded in Herzberg’s two-factor theory and Kahn’s engagement theory, the purpose of this quantitative correlational ex post facto study was to examine the relationship between employee engagement, job satisfaction, and employee performance within the federal government. Data from the 2019 Federal Employment Viewpoint Survey (n = 100) were …


Fractal Dimension As A Predictor Of Organizational Change Success, Thomas Anthony Seitz Jan 2022

Fractal Dimension As A Predictor Of Organizational Change Success, Thomas Anthony Seitz

Walden Dissertations and Doctoral Studies

As many as two thirds of organizational change (OC) initiatives fail to achieve their outcome objectives. Researchers have demonstrated that successful change requires alignment among all levels of an organization. However, contemporary OC models do not quantify the degree of hierarchical alignment during the change process. The purpose of this quantitative, correlational study was to examine whether the fractal dimension of hierarchical alignment (predictor variable) was associated with OC success (criterion variable) as described by the self-organizing fractal theory (SOFT). The research question addressed the association between the fractal dimension related to the alignment of OC beliefs and behavioral intentions …


Financial Strategies For Sustainability Of Small- And Medium-Sized Enterprises In Nigeria, Okey Okoro Udo Jan 2022

Financial Strategies For Sustainability Of Small- And Medium-Sized Enterprises In Nigeria, Okey Okoro Udo

Walden Dissertations and Doctoral Studies

Although small and medium enterprises (SMEs) contribute significantly to Nigeria’s socioeconomic and political development, most of the country’s SMEs no longer operate by their fifth anniversary. Many owners lack knowledge of the financial strategies required for the long-term performance and growth of their enterprise. The aim of this qualitative multiple case study was to gain an in-depth understanding of financial strategies that SMEs owner-managers can adopt to enhance the sustainability of their business operations in Nigeria. This study was grounded in entrepreneurship theory and Porter’s model of competitive strategy. Qualitative data from multiple sources, including semistructured interviews, scholarly works, and …


How Transformational Leaders Increase Nurse Retention And Decrease Attrition, Charlie Henry Middlebrooks Wilson Jan 2022

How Transformational Leaders Increase Nurse Retention And Decrease Attrition, Charlie Henry Middlebrooks Wilson

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic exacerbated the problem of nurse attrition, which negatively impacted the lives of nurses, decreased patients’ perception of their healthcare, and increased the cost of healthcare. Facility administrators who lack strategies to decrease nurse turnover may lose their ability to provide quality nursing services in their facility and control their costs of care. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore the strategies private medical treatment facility administrators use to decrease nurse attrition. Five private medical treatment facility administrators located in Southern Texas completed semistructured, open-ended interviews, and three …


Strategies That Retail Business Owners Use To Prevent And Reduce Employee Theft, Mohammed Alcobary Jan 2022

Strategies That Retail Business Owners Use To Prevent And Reduce Employee Theft, Mohammed Alcobary

Walden Dissertations and Doctoral Studies

Retail business owners suffer billions of dollars in financial loss from employee theft and fraud activities, which impacts a retail business owner’s ability to remain financially stable and profitable. Retail business leaders are accountable for employee theft because employee theft goes beyond the financial loss to impact business failure and the organization’s loss of reputation. Grounded in Cressey’s fraud triangle theory, the purpose of this qualitative multiple case study was to explore strategies retail business leaders use to prevent and mitigate employee theft. Participants included six retail business leaders in Nigeria who had successfully used strategies to prevent and reduce …


Small Business Owners’ Approach To Business Continuity Management, Tarik Billingsley Jan 2022

Small Business Owners’ Approach To Business Continuity Management, Tarik Billingsley

Walden Dissertations and Doctoral Studies

United States (U.S.) small business owners represent an estimated 25% of businesses that do not reopen following a major disaster. Small business owners must prepare because small businesses represent 99.9% of U.S. businesses and experience detrimental effects resulting from disaster-related events. Grounded in Paunescu and Argatu’s adapted business continuity framework, the purpose of this qualitative multiple case study was to explore strategies U.S. small business owners use to create disaster plans for business continuity. The participants were seven U.S. small business owners in the service sector. Data were collected by conducting semistructured interviews through in-person meetings, phone conversations, and documentation …


Business Planning Strategies To Sustain Hair Salons, Charity T. Adams Jan 2022

Business Planning Strategies To Sustain Hair Salons, Charity T. Adams

Walden Dissertations and Doctoral Studies

Small businesses employ most Americans in the workforce; however, more than half of small businesses fail within the first 5 years of operation. Small business owners who lack business planning strategies are at a higher risk of failure. Grounded in the sustainable activity model, the purpose of this multiple case study was to explore strategies hair salon owners used to sustain their business beyond 5 years. The participants comprised seven hair salon owners in the Southern region of the United States who successfully sustained their business beyond 5 years. Data were collected from semistructured interviews and reviews of organization documents …


Exploration Of Successful Customer Relationship Management Strategies In Guam Supermarkets, Dolores C, Bordallo Jan 2022

Exploration Of Successful Customer Relationship Management Strategies In Guam Supermarkets, Dolores C, Bordallo

Walden Dissertations and Doctoral Studies

AbstractBusinesses' billions of dollars invested in customer relationship management (CRM) initiatives have often not delivered the anticipated financial returns. Supermarket managers are concerned when CRM initiatives fail to acquire and retain customers. Grounded in Berry’s relationship marketing theory, the purpose of this qualitative single case study was to explore strategies supermarket managers use to leverage and improve financial returns from CRM investments. The participants were six supermarket managers employed in a supermarket chain of seven stores who implemented strategies to improve financial returns from CRM investments. Data were collected using semistructured interviews and a review of industry documents. Through thematic …


Processes And Skills Manufacturing Organizational Leaders Use To Implement Corporate Restructuring, Eric Darko Jan 2022

Processes And Skills Manufacturing Organizational Leaders Use To Implement Corporate Restructuring, Eric Darko

Walden Dissertations and Doctoral Studies

Corporate restructuring implementation failure has the potential for adverse business outcomes. Business owners are concerned with corporate restructuring implementation failure, as it is the number one predictor of the collapse of businesses. Grounded in transformational leadership theory and business process reengineering model, the purpose of this qualitative multiple case study was to explore the processes and skills business owners use to minimize corporate restructuring implementation failure. The participants comprised 10 business owners of the manufacturing sector who minimized corporate restructuring implementation failure. Data were collected using semistructured interviews and a review of the organization’s corporate restructuring information on social media …