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Full-Text Articles in Business

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Bank Manager Strategies To Retain Skilled Employees Beyond 5 Years, Lana Faye Martin Jan 2022

Bank Manager Strategies To Retain Skilled Employees Beyond 5 Years, Lana Faye Martin

Walden Dissertations and Doctoral Studies

AbstractThe banking industry is fraught with low employee retention threatening the bank’s ability to perform optimally. Bank managers who fail to implement strategies to retain skilled employees experience reduced productivity and increased turnover costs. Grounded in the job embeddedness theory, the purpose of this qualitative single-case was to explore strategies bank managers use to minimize employees' intent to leave during downtimes in the banking industry. The participants were four employees of a Fortune 500 bank located in the U.S. in Virginia. Data were collected using semistructured interviews and a review of organizational employee handbooks. The six themes identified through a …


Retention Strategies For Human Service Nonprofit Employees, Ebonee F. Shaw Jan 2022

Retention Strategies For Human Service Nonprofit Employees, Ebonee F. Shaw

Walden Dissertations and Doctoral Studies

Human resource challenges are a pressing issue for nonprofit organizations. Nonprofit leaders who do not successfully implement retention strategies negatively impact organization performance and turnover rates. Grounded in the motivational needs theory, the purpose of this qualitative multiple case study was to explore retention strategies leaders use to reduce turnover in the nonprofit industry. Study participants included three nonprofit leaders who successfully implemented retention strategies in human service agencies focused on children and families in North St. Louis County. Data were collected using semistructured interviews, a review of the current strategic plan, employee retention statistics, public records published by Guidestar, …


Small Construction Business Owners’ Strategies To Reduce Voluntary Employee Turnover., Joel Chagadama Jan 2022

Small Construction Business Owners’ Strategies To Reduce Voluntary Employee Turnover., Joel Chagadama

Walden Dissertations and Doctoral Studies

Voluntary employee turnover has caused considerable damage to small construction businesses, significantly affecting productivity, profitability, and sustainability. Small construction business owners who lack strategies to reduce voluntary employee turnover may lose experience and valuable knowledge among their employees, negatively impacting the team’s ability to perform. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies small construction business owners use to reduce voluntary employee turnover. Participants were four successful small construction business owners in Virginia who successfully implemented strategies that reduced voluntary employee turnover by 75% over 5 years. Data were collected …


Leadership Strategies To Motivate And Retain Employees In Small And Medium Enterprises, Shirley Jean Doescher Jan 2022

Leadership Strategies To Motivate And Retain Employees In Small And Medium Enterprises, Shirley Jean Doescher

Walden Dissertations and Doctoral Studies

Organizational leaders find it challenging to determine what leadership strategies motivate and retain employees in their company, especially during a pandemic. Not knowing which leadership strategies would successfully motivate employees leads to higher turnover, less profitability, and higher costs to replace employees. Grounded in transformational leadership theory, the purpose of this multiple case study was to explore strategies corporate leaders use to motivate and retain employees in small and medium businesses (SMEs) in southeastern Wisconsin (WI). Data were collected from semi-structured interviews with eight participants from eight SMEs of southeast WI, as well as analyzing company documents. Yin’s 5-step process …


Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas Jan 2022

Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas

Walden Dissertations and Doctoral Studies

Factors of employee retention have been widely researched and examined. However, research on factors of retention in relation to youth-serving NPOs was limited. Turnover was an issue that many organizations face, but the impacts and implications of turnover for youth-serving nonprofits may be greater. Using Herzberg’s two-factor theory of motivation, this study identified the factors that local and national NPO employees in the Mid-Atlantic region of the eastern United States provided as to why they remained at or left NPOs. The aim of this study was to identify the motivator and/or hygiene factors that employees or former employees of NPOs …


Successful Staff Retention Strategies For Small Businesses In The Childcare Sector, Cheneta Marie Yates Jan 2022

Successful Staff Retention Strategies For Small Businesses In The Childcare Sector, Cheneta Marie Yates

Walden Dissertations and Doctoral Studies

Employee turnover is a significant issue for many organizations since it frequently results in more extraordinary training expenses, poor performance, and low morale, negatively affecting the bottom line. Small business owners in the childcare industry are especially concerned about employee turnover because it results in the loss of skilled workers and harms children's well-being and educational experiences. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple-case study was to explore strategies childcare business owners use to reduce employee turnover. Participants were five business owners in the childcare sector that implemented retention techniques. Interviews with a semi-structured format and …


Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall Jan 2022

Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall

Walden Dissertations and Doctoral Studies

Failure of leaders to be proactive and create a plan that motivates employees to be productive often leads to disengaged employees and a decrease in productivity that negatively impacts profitability. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple case study was to explore strategies HR managers use to increase employee commitment and retention to increase the company’s productivity and profitability. The participants were four HR managers at four organizations in Texas who manage 50 or more employees and have implemented strategies to retain committed employees to improve productivity. Data were collected from semistructured interviews and company document …


Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer Jan 2022

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer

Walden Dissertations and Doctoral Studies

Some retail managers lack strategies to improve the retention of high-performing salespeople. Losing high-performing salespeople leads to capital losses that threaten organizational and community sustainability. Grounded in leader-member exchange leadership theory, the purpose of this qualitative single case study was to explore strategies used by four retail managers to retain high-performing salespeople in Atlanta, Georgia. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis, and three themes emerged: interpersonal relationships, recognition, and operational programs. A key recommendation for retail industry leaders is to develop a culture of trust by demonstrating transparency …


Strategies To Overcome The Truck Driver Shortage In The United States, Erica Duckering Jan 2022

Strategies To Overcome The Truck Driver Shortage In The United States, Erica Duckering

Walden Dissertations and Doctoral Studies

High truck driver turnover rates negatively impact company profits, business operations, and customer satisfaction. Oil and gas industry supply chain and logistics leaders who lack strategies to recruit and retain truck drivers experience declines in revenue, operational effectiveness, and customer retention. Grounded in total quality management theory, the purpose of this qualitative multiple case study was to identify and explore strategies used in the oil and gas industry to retain and recruit qualified truck drivers effectively. The participants comprised six oil and gas industry leaders in the greater Houston, Texas area who successfully managed truck driver recruitment and retention strategies …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser Jan 2022

Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser

Walden Dissertations and Doctoral Studies

Bank and credit union managers face challenges in preserving bank productivity and competition. Understanding the factors contributing to teller retention is vital for bank and credit union managers to create and implement employee retention strategies. Effective retention strategies may help retain the best tellers to remain competitive in the banking industry. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to identify successful strategies bank managers use to improve bank teller retention. The participants were six managers from two banks and one credit union in Montgomery, Alabama, who successfully implemented teller retention strategies. Data were …