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Full-Text Articles in Business
Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade
Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade
Walden Dissertations and Doctoral Studies
Decreased performance from high employee turnover can result in lower organizational profitability. Business leaders of sales organizations who lack leadership strategies to reduce voluntary turnover experience high turnover rates among millennials and observe significantly lower organizational productivity and profitability. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore what strategies some business leaders in sales organizations used to reduce voluntary turnover among millennial employees. The participants comprised five leaders in sales organizations from Southern California who experienced a reduction in voluntary turnover among their millennial employees. Data were collected from semistructured interviews and …
Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells
Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells
Walden Dissertations and Doctoral Studies
Failure to retain seasoned acquisition employees negatively impacts an organization’s performance and outcomes. Managers need retention strategies to retain seasoned employees, as failure to retain seasoned employees results in capability gaps, decreased productivity, and increased expenses associated with recruiting and training new hires and transfers. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies midlevel managers use to retain seasoned acquisition employees. The primary participants consisted of six midlevel federal acquisition managers of a federal agency who used strategies to retain seasoned acquisition employees. The secondary participants were five employees from …
Strategies Business Leaders Use To Increase Employee Engagement, Jo Ann Lee
Strategies Business Leaders Use To Increase Employee Engagement, Jo Ann Lee
Walden Dissertations and Doctoral Studies
Fifty-one percent of American workers in the restaurant industry are not engaged or committed to their work, resulting in high turnover. Business owners are concerned with the lack of commitment of employees because there can be a negative financial impact on the business and increased employee turnover. Grounded in the situational leadership theory, the purpose of this multiple case study was to explore strategies business leaders use to increase employee engagement. Participants consisted of four restaurant business leaders in Virginia who implemented strategies to increase employee engagement. Data were collected through semistructured interviews and company websites and analyzed using thematic …
Strategies For Reducing Voluntary Employee Turnover In Small Business, Sherale Bell
Strategies For Reducing Voluntary Employee Turnover In Small Business, Sherale Bell
Walden Dissertations and Doctoral Studies
Small business owners who lack strategies to reduce high rates of voluntary employee turnover experience decreased organizational performance. Grounded in the two-factor theory, the purpose of this qualitative multiple case study was to explore strategies that small business owners use to reduce high voluntary employee turnover to increase organizational performance. Participants were four small business owners from Midwestern Illinois who successfully used strategies to reduce high voluntary employee turnover. Data were collected from semistructured interviews and internal documents and analyzed using thematic analysis. Four themes emerged: (a) employee turnover, (b) job satisfaction, (c) employee engagement, and (d) monetary incentives. A …
Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells
Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells
Walden Dissertations and Doctoral Studies
Failure to retain seasoned acquisition employees negatively impacts an organization’s performance and outcomes. Managers need retention strategies to retain seasoned employees, as failure to retain seasoned employees results in capability gaps, decreased productivity, and increased expenses associated with recruiting and training new hires and transfers. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies midlevel managers use to retain seasoned acquisition employees. The primary participants consisted of six midlevel federal acquisition managers of a federal agency who used strategies to retain seasoned acquisition employees. The secondary participants were five employees from …
Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner
Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner
Walden Dissertations and Doctoral Studies
AbstractDecreased employee productivity can result in reduced organizational profitability. Call center leaders are concerned with decreased productivity as it cost call center leaders millions of dollars each year in profit loss. Grounded in leader-member exchange theory, the purpose of this basic qualitative study was to learn the employee engagement strategies nine call center managers in five different industries used to improve productivity in call centers. Data were collected using semi-structured interviews and review of company documents that included process improvement guides and publicly posted annual reports. The three themes that emerged from the thematic analysis were developing relationships, effective communication, …