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Research Collection Lee Kong Chian School Of Business

2012

Articles 31 - 60 of 124

Full-Text Articles in Business

Ecosystem Advantage: How To Successfully Harness The Power Of Partners, Peter James Williamson, Arnoud De Meyer Oct 2012

Ecosystem Advantage: How To Successfully Harness The Power Of Partners, Peter James Williamson, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

Changes in the global environment are generating opportunities for companies to build advantage by creating loosely coupled networks or ecosystems. Ecosystems are larger, more diverse, and more fluid than a traditional set of bilateral partnerships or complementors. By leveraging ecosystems, companies can deliver complex solutions while maintaining corporate focus. This article describes six keys to unlock ecosystem advantage: pinpointing where value is created, defining an architecture of differentiated partner roles, stimulating complementary partner investments, reducing the transaction costs, facilitating joint learning across the network, and engineering effective ways to capture profit.


Responding To Personality Tests In A Selection Context: The Role Of The Ability To Identify Criteria And The Ideal-Employee Factor, Ute-Christine Kelhe, Martin Kleinmann, Thomas Hartstein, Klaus G. Melchers, Cornelius J. Konig, Peter A. Heslin, Filip Lievens Sep 2012

Responding To Personality Tests In A Selection Context: The Role Of The Ability To Identify Criteria And The Ideal-Employee Factor, Ute-Christine Kelhe, Martin Kleinmann, Thomas Hartstein, Klaus G. Melchers, Cornelius J. Konig, Peter A. Heslin, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Personality assessments are often distorted during personnel selection, resulting in a common "ideal-employee factor" (IEF) underlying ratings of theoretically unrelated constructs. However, this seems not to affect the personality measures' criterion-related validity. The current study attempts to explain this set of findings by combining the literature on response distortion with the ones on cognitive schemata and on candidates' ability to identify criteria (ATIC). During a simulated selection process, 149 participants filled out Big Five personality measures and participated in several high- and low-fidelity work simulations to estimate their managerial performance. Structural equation modeling showed that the IEF presents an indicator …


Sell-Order Liquidity And The Cross-Section Of Expected Stock Returns, Michael Brennan, Tarun Chordia, Avanidhar Subrahmanyam, Qing Tong Sep 2012

Sell-Order Liquidity And The Cross-Section Of Expected Stock Returns, Michael Brennan, Tarun Chordia, Avanidhar Subrahmanyam, Qing Tong

Research Collection Lee Kong Chian School Of Business

We estimate buy- and sell-order illiquidity measures (lambdas) for a comprehensive sample of NYSE stocks. We show that sell-order liquidity is priced more strongly than buy-order liquidity in the cross-section of equity returns. Indeed, our analysis indicates that the liquidity premium in equities emanates predominantly from the sell-order side. We also find that the average difference between sell and buy lambdas is generally positive throughout our sample period. Both buy and sell lambdas are significantly positively correlated with measures of funding liquidity such as the TED spread as well option implied volatility.


Portfolio Value-At-Risk Optimization For Asymmetrically Distributed Asset Returns, Joel Weiqiang Goh, Kian Guan Lim, Melvyn Sim, Weina Zhang Sep 2012

Portfolio Value-At-Risk Optimization For Asymmetrically Distributed Asset Returns, Joel Weiqiang Goh, Kian Guan Lim, Melvyn Sim, Weina Zhang

Research Collection Lee Kong Chian School Of Business

We propose a new approach to portfolio optimization by separating asset return distributions into positive and negative half-spaces. The approach minimizes a newly-defined Partitioned Value-at-Risk (PVaR) risk measure by using half-space statistical information. Using simulated data, the PVaR approach always generates better risk-return tradeoffs in the optimal portfolios when compared to traditional Markowitz mean-variance approach. When using real financial data, our approach also outperforms the Markowitz approach in the risk-return tradeoff. Given that the PVaR measure is also a robust risk measure, our new approach can be very useful for optimal portfolio allocations when asset return distributions are asymmetrical.


A Critical Review Of Research And Publication Trends In The Field Of Industrial And Organizational Psychology, Filip Lievens, Frederik Anseel Sep 2012

A Critical Review Of Research And Publication Trends In The Field Of Industrial And Organizational Psychology, Filip Lievens, Frederik Anseel

Research Collection Lee Kong Chian School Of Business

The aim of this article consists of critically reviewing research and publication trends in the field of industrial and organizational psychology. The focus is on four trends: (1) the extreme importance of theory, (2) the loss of the identity of industrial and organizational psychology, (3) the cumbersome nature of the review process, and (4) the deficient reporting of methodology and results in light of replication research. After each trend recommendations are made to turn the situation around. We also hope that this article might generate the necessary discussion about these four trends.


The Effects Of Coaching On Situational Judgment Tests In High-Stakes Selection, Filip Lievens, Tine Buyse, Paul R. Sackett, Brian S. Connelly Sep 2012

The Effects Of Coaching On Situational Judgment Tests In High-Stakes Selection, Filip Lievens, Tine Buyse, Paul R. Sackett, Brian S. Connelly

Research Collection Lee Kong Chian School Of Business

Although the evidence for the use of situational judgment tests (SJTs) in high-stakes testing has been generally promising, questions have been raised regarding the potential coachability of SJTs. This study reports the first examination of the effects of coaching on SJT scores in an operational high-stakes setting. We contrast findings from a simple comparison of SJT scores for coached and uncoached participants (posttest only) with three different approaches to deal with the effects of self-selection into coaching programs, namely using a pretest as a covariate and using two different forms of propensity score-based matching using a wide range of variables …


New Solutions In Service Design And Delivery Are Necessary To Combat Disease Burden, Gerard George Sep 2012

New Solutions In Service Design And Delivery Are Necessary To Combat Disease Burden, Gerard George

Research Collection Lee Kong Chian School Of Business

In this issue of the Journal, Jindal and colleagues compellingly document the high disease burden for asthma and chronic bronchitis in India.1 With a comprehensive survey of 169 575 individuals from 23 sites across 12 centres, they estimate that one or more respiratory symptoms were present in 8.5% of individuals. The national burden of asthma and chronic bronchitis is estimated at 17.23 million and 14.84 million, respectively. In absolute terms, these are not small numbers. The unfortunate reality, however, is that the brunt of this disease burden is likely disproportionately borne by the economically impoverished and the socially disenfranchised. The …


Injecting Intelligence, Nirmalya Kumar, Phanish Puranam Sep 2012

Injecting Intelligence, Nirmalya Kumar, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

India's highly qualified workforce is enabling it to lead the way in process innovation. Nirmalya Kumar and Phanish Puranam examine how Indian companies inject intelligence into the often mundane.


An Integrated Framework For Rural Electrification: Adopting A User-Centric Approach To Business Model Development, Simon J. D. Schillebeeckx, Priti Parikh, Rahul Bansal, Gerard George Sep 2012

An Integrated Framework For Rural Electrification: Adopting A User-Centric Approach To Business Model Development, Simon J. D. Schillebeeckx, Priti Parikh, Rahul Bansal, Gerard George

Research Collection Lee Kong Chian School Of Business

Rural electrification (RE) has gained prominence over the past two decades as an effective means for improving living conditions. This growth has largely been driven by socio-economic and political imperatives to improve rural livelihood and by technological innovation. Based on a content analysis of 232 scholarly articles, the literature is categorized into four focal lenses: technology, institutional, viability and user-centric. We find that the first two dominate the RE debate. The viability lens has been used less frequently, whilst the user-centric lens began to engage scholars as late as 2007. We provide an overview of the technological, institutional and viability …


Not With My Own: Long-Term Effects Of Cross-Country Collaboration On Subsidiary Innovation In Emerging Economies Versus Advanced Economies, Tufool Alnuaimi, Jasjit Singh, Gerard George Sep 2012

Not With My Own: Long-Term Effects Of Cross-Country Collaboration On Subsidiary Innovation In Emerging Economies Versus Advanced Economies, Tufool Alnuaimi, Jasjit Singh, Gerard George

Research Collection Lee Kong Chian School Of Business

Prior literature has established that international collaboration on R&D is an important means for generating new and impactful ideas through the cross-border integration of knowledge. We show that cross-country collaboration improves not just the resulting ideas, but also has a long-term benefit for the involved inventors in terms of continuing to generate higher-impact ideas in the future. However, our results also show that the improved performance of specific inventors in a multinational corporation subsidiary does not translate to broader subsidiary-level capabilities at innovation. One possible explanation might be that inventors obtaining international exposure often do not develop collaborative ties with …


Lost Sleep And Cyberloafing: Evidence From The Laboratory And A Daylight Saving Time Quasi-Experiment, David T. Wagner, Christopher M. Barnes, Vivien K. G. Lim, D. Lance Ferris Sep 2012

Lost Sleep And Cyberloafing: Evidence From The Laboratory And A Daylight Saving Time Quasi-Experiment, David T. Wagner, Christopher M. Barnes, Vivien K. G. Lim, D. Lance Ferris

Research Collection Lee Kong Chian School Of Business

The Internet is a powerful tool that has changed the way people work. However, the ubiquity of the Internet has led to a new workplace threat to productivity—cyberloafing. Building on the ego depletion model of self-regulation, we examine how lost and low-quality sleep influence employee cyberloafing behaviors and how individual differences in conscientiousness moderate these effects. We also demonstrate that the shift to Daylight Saving Time (DST) results in a dramatic increase in cyberloafing behavior at the national level. We first tested the DST–cyberloafing relation through a national quasi-experiment, then directly tested the relation between sleep and cyberloafing in a …


Friends, Family, Or Fools: Entrepreneur Experience And Its Implications For Equity Distribution And Resource Mobilization, Reddi Kotha, Gerard George Sep 2012

Friends, Family, Or Fools: Entrepreneur Experience And Its Implications For Equity Distribution And Resource Mobilization, Reddi Kotha, Gerard George

Research Collection Lee Kong Chian School Of Business

Who helps entrepreneurs raise the resources they need and how much equity does an entrepreneur distribute in return? We use a sample of 611 entrepreneurs in the U.S. to examine why some entrepreneurs are more likely than others to distribute ownership selectively to helpers. We find that entrepreneurs with specific industry experience and start-up experience are able to provide ownership more selectively and raise more resources from their helpers. We refine the categorization of social ties further to make a distinction between professional and familial ties to show that the ownership distribution and types of resource contributions vary by the …


Political Connections And Corporate Diversification In Emerging Economies: Evidence From China, Weiwen Li, Ai He, Hailin Lan, Daphne W. Yiu Sep 2012

Political Connections And Corporate Diversification In Emerging Economies: Evidence From China, Weiwen Li, Ai He, Hailin Lan, Daphne W. Yiu

Research Collection Lee Kong Chian School Of Business

Drawing upon the resource-based view, this study examines how political connections affect corporate diversification in an emerging economy. Data from a sample of 1,280 Chinese public firms over 2002-2005 show a strong positive relationship between political connections and corporate diversification. We also find that the positive relationship between political connections and corporate diversification is moderated by the level of state ownership in firms and the level of regional institutional development. Theoretical and managerial implications are discussed.


Bridging The Gap: An Exploratory Study Of Corporate Social Responsibility Among Smes In Singapore, Mui Hean Lee, Angela Ka Mak, A. Pang Aug 2012

Bridging The Gap: An Exploratory Study Of Corporate Social Responsibility Among Smes In Singapore, Mui Hean Lee, Angela Ka Mak, A. Pang

Research Collection Lee Kong Chian School Of Business

Corporate social responsibility (CSR) among small-medium enterprises (SME) is an overlookedarea, despite the latter’s emerging prominence as an economic player. To provide a comprehensiveanalysis of the CSR landscape among Singapore SMEs, a triangulation of 15 in-depth interviews anda self-administered Web survey was conducted among 113 senior executives from top 500 SingaporeSMEs (27.2% response). Key findings include (a) moderate awareness but low comprehension ofCSR; (b) engagement relevance to immediate stakeholders; (c) individual values, stakeholderrelationships, and governmental influences as main drivers; and (d) lack of various resources askey barriers. Implications and future research directions are discussed.


Entrepreneurship, Professionalism, Leadership: A Framework And Measure For Understanding Boundaryless Careers, Kim-Yin Chan, Moon-Ho R. Ho, Oleksandr S. Chernyshenko, Olwen Bedford, Marilyn A. Uy, David M. Gomulya, Y. L. Sam, Wei Ming J. Phan Aug 2012

Entrepreneurship, Professionalism, Leadership: A Framework And Measure For Understanding Boundaryless Careers, Kim-Yin Chan, Moon-Ho R. Ho, Oleksandr S. Chernyshenko, Olwen Bedford, Marilyn A. Uy, David M. Gomulya, Y. L. Sam, Wei Ming J. Phan

Research Collection Lee Kong Chian School Of Business

We propose a person-centered framework for conceptualizing subjective careers in an increasingly boundaryless work context. Specifically, we argue that entrepreneurship, professionalism, and leadership (EPL) can serve as three key dimensions of subjective career space. We relate this framework to earlier macro-level national and organizational career models proposed by Kanter (1989) and Schein (1978). Our empirical study involving 10,326 Singaporean university students demonstrated that entrepreneurial, professional, and leadership career aspirations (including motivations, efficacies, and intentions) can be measured independently, that these career dimensions are independent of vocational interests, and that they are to some degree viewed as competing career alternatives. We …


Strength In Adversity: The Influence Of Psychological Capital On Job Search, Don J. Q. Chen, Vivien K. G. Lim Aug 2012

Strength In Adversity: The Influence Of Psychological Capital On Job Search, Don J. Q. Chen, Vivien K. G. Lim

Research Collection Lee Kong Chian School Of Business

This study examined the influence of psychological capital on job search among displaced employees. On the basis of a sample of 179 retrenched professionals, managers, executives, and technicians, we found that psychological capital (self-efficacy, hope, optimism, and resilience) was positively related with displaced employees' level of perceived employability, a coping resource. Perceived employability was positively related with problem-focused and symptom-focused coping strategies. Whereas problem-focused coping was positively related with preparatory and active job search, symptom-focused coping strategy was not. The relationship between psychological capital and preparatory and active job search was mediated by perceived employability and problem-focused coping. Implications of …


Aiming For Average: The Effect Of Peer Standing On The Dynamic Process Of Corporate Social Responsibility, Kuan Yong David Ding, Christo Ferreira, Wongchoti Udomsak Aug 2012

Aiming For Average: The Effect Of Peer Standing On The Dynamic Process Of Corporate Social Responsibility, Kuan Yong David Ding, Christo Ferreira, Wongchoti Udomsak

Research Collection Lee Kong Chian School Of Business

We evidence a non-linear relationship between firm value and corporate social responsibility, adding to the mixed evidence on this relationship. We show that corporate social responsibility exhibits a dynamic process, which is largely dependent on a firm’s industry, relative standing amongst peers and the distinction between responsible and irresponsible behavior. Surprisingly, we find that responsible behavior could sometimes destroy firm value, while irresponsible behavior could sometimes increase firm value. Endogeneity is mitigated through a novel process that allows us to keep constant the endogeneity inherent in this field, examining corporate social responsibility’s effect on firm value separately.


Chameleonic Or Consistent? A Multilevel Investigation Of Emotional Labor Variability And Self-Monitoring, B. A. Scott, C. M. Barnes, David T. Wagner Aug 2012

Chameleonic Or Consistent? A Multilevel Investigation Of Emotional Labor Variability And Self-Monitoring, B. A. Scott, C. M. Barnes, David T. Wagner

Research Collection Lee Kong Chian School Of Business

We introduce the concept of emotional labor variability, which captures individual differences in surface acting and deep acting fluctuations over time. In a multilevel study of 78 customer service employees who provided 522 matched daily surveys over a two-week period, employees who were more variable in their use of surface acting reported lower levels of job satisfaction and higher levels of work withdrawal. Selfmonitoring was positively associated with both the level and variability of surface acting, and the effects of surface acting variability on job satisfaction and work withdrawal were weaker when self-monitoring was high. The results for deep acting …


Executive Compensation And Horizon Incentives: An Empirical Investigation Of Corporate Cash Payout, Sheng Huang Aug 2012

Executive Compensation And Horizon Incentives: An Empirical Investigation Of Corporate Cash Payout, Sheng Huang

Research Collection Lee Kong Chian School Of Business

The recent financial crisis has renewed the interest in executives’ compensation-related horizon incentives. This paper examines how the short-termism in CEO compensation affects corporate cash payout through share repurchases using a new measure of compensation horizon incentive. In contrast to the conventional wisdom that firms buy back shares after poor stock performance, we find that CEOs with short compensation horizons are more likely to buy back shares after good performance. To bolster already high stock price, they have incentives to repurchase to boost up reported EPS towards analysts’ expectations, and to cater to investors with short investment horizons. This short-termism …


Licensing Contracts: Control Rights And Options, Pascale Crama, Bert De Reyck, Niyazi Taneri Aug 2012

Licensing Contracts: Control Rights And Options, Pascale Crama, Bert De Reyck, Niyazi Taneri

Research Collection Lee Kong Chian School Of Business

The rise of the open innovation paradigm creates the opportunity and need for research and development (R&D) collaborations. R&D collaboration, however, can be challenging to manage because of the high degree of technical and market uncertainty as well as the difficulty in measuring research effort. We investigate how the contracts between the innovating parties structure the R&D collaboration and jointly optimize the payment terms and launch control rights, to offer the correct incentives to the innovator and the marketer. We find that the nature of the impact of the research effort matters as milestone payments are not always effective in …


Mutual Fund Industry Selection And Persistence, Jeffrey A. Busse, Qing Tong Jul 2012

Mutual Fund Industry Selection And Persistence, Jeffrey A. Busse, Qing Tong

Research Collection Lee Kong Chian School Of Business

We analyze mutual fund industry selectivity — the performance of a fund’s industry allocation relative to the market. We find that industry selection accounts for a full third of fund performance based on two-digit SIC codes, with the remaining attributable to the performance of individual stocks relative to their own industries. We find that industry-selection skill drives persistence in relative performance, particularly over longer investment horizons. Unlike individual-stock-selection ability, industry selectivity is not eroded by increasing fund assets. Our results suggest that accounting for a manager’s ability to pick outperforming industries provides information beyond standard performance measures that can enhance …


Singapore Business And The Gulf: Un Tour D’Horizon, Caroline Yeoh, Wilfred How Jul 2012

Singapore Business And The Gulf: Un Tour D’Horizon, Caroline Yeoh, Wilfred How

Research Collection Lee Kong Chian School Of Business

Never more newsworthy in business circles has been the Gulf Region than in recent decades; from the region's vast economic strength and meteoric development, to the events of the financial crisis and the ongoing 'Arab spring'. A rich environment in every way – business, cultural, and socio-political – the countries of the Gulf Co-operation Council (GCC) provide a fascinating subject for academic study from a wealth of perspectives. Some of these perspectives are well-explored; others, markedly less so, the business dimension of this unique and complicated market regrettably among them. While a favored subject of our own research, the comparative …


Organizational Identity And Capability Development In Internationalization: Transference, Splicing, And Enhanced Imitation In Tesco’S Us Market Entry, Michelle Lowe, Gerard George, Oliver Alexy Jul 2012

Organizational Identity And Capability Development In Internationalization: Transference, Splicing, And Enhanced Imitation In Tesco’S Us Market Entry, Michelle Lowe, Gerard George, Oliver Alexy

Research Collection Lee Kong Chian School Of Business

Entry into international markets is a challenging process that fundamentally tests existing capabilities. During this entry process, capability gaps arise that need to be bridged to exploit the commercial opportunity and grow the business. Using a global retailer, Tesco plc, as a case study and employing grounded theory development techniques, we find that to achieve growth, two organizational attributes become critical—structural coherence of the firm’s capabilities and organizational identity. We identify three processes of capability development during market entry—transference, splicing and enhanced imitation. Further, actions and processes that maintain or adapt organizational identity serve as moderators of the relationship between …


Collaborating Across Cultures: Cultural Metacognition And Affect-Based Trust In Creative Collaboration, Roy Y. J. Chua, Michael W. Morris, Shira Mor Jul 2012

Collaborating Across Cultures: Cultural Metacognition And Affect-Based Trust In Creative Collaboration, Roy Y. J. Chua, Michael W. Morris, Shira Mor

Research Collection Lee Kong Chian School Of Business

We propose that managers adept at thinking about their cultural assumptions (cultural metacognition) are more likely than others to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater assessment of managerial performance, found that managers higher in metacognitive cultural intelligence (CQ) were rated as more effective in intercultural creative collaboration by managers from other cultures. Study 2, a social network survey, found that managers lower in metacognitive CQ engaged in less sharing of new ideas in their intercultural ties but not intracultural ties. Study 3 required participants to work collaboratively with …


Singapore’S State-Enterprise Network In The Gulf Region: Boom, Bane Or An Ongoing Game, Caroline Yeoh, Wilfred Pow Ngee How, Febbry Lasgon Jul 2012

Singapore’S State-Enterprise Network In The Gulf Region: Boom, Bane Or An Ongoing Game, Caroline Yeoh, Wilfred Pow Ngee How, Febbry Lasgon

Research Collection Lee Kong Chian School Of Business

Singapore’s state-enterprise network has been, and continues to be, at the forefront of Singapore's internationalization efforts; most recently in the city-state's newest area of focus, the Gulf region. This paper, as part of our series on this topic, studies the city-state’s determined efforts to encapsulate economic space for Singapore-based firms to expand beyond the region through a lens on the Singapore government-linked companies (GLCs), in the context of the unique ‘Arabian allure’ of the GCC economies. Our results show that while the government ‘endorsement’ appears to provide a distinct advantage, the strategic advantages created in the Singapore-styled projects remains uncertain; …


Executive Compensation And Horizon Incentives: An Empirical Investigation Of Corporate Cash Payout, Sheng Huang Jul 2012

Executive Compensation And Horizon Incentives: An Empirical Investigation Of Corporate Cash Payout, Sheng Huang

Research Collection Lee Kong Chian School Of Business

The recent financial crisis has renewed the interest in executives’ compensation-related horizon incentives. This paper examines how the short-termism in CEO compensation affects corporate cash payout through share repurchases using a new measure of compensation horizon incentive. In contrast to the conventional wisdom that firms buy back shares after poor stock performance, we find that CEOs with short compensation horizons are more likely to buy back shares after good performance. To bolster already high stock price, they have incentives to repurchase to boost up reported EPS towards analysts’ expectations, and to cater to investors with short investment horizons. This short-termism …


Streaks In Earnings Surprises And The Cross-Section Of Stock Returns, Roger Loh, Mitch Warachka Jul 2012

Streaks In Earnings Surprises And The Cross-Section Of Stock Returns, Roger Loh, Mitch Warachka

Research Collection Lee Kong Chian School Of Business

The gambler's fallacy (Rabin, 2002) predicts that trends bias investor expectations. Consistent with this prediction, we find that investors underreact to streaks of consecutive earnings surprises with the same sign. When the most recent earnings surprise extends a streak, post-earnings announcement drift is strong and significant. In contrast, the drift is negligible following thetermination of a streak. Indeed, streaks explain about half of the post-earnings announcement drift in our sample. Our results are robust to more general definitions of trends than streaks and a battery of control variables including the magnitude ofearnings surprises and their autocorrelation. Overall, post-earnings announcement drift …


The Newsvendor's Optimal Incentive Contracts For Multiple Advertisers, Zhengping Wu, Pascale Crama, Wanshan Zhu Jul 2012

The Newsvendor's Optimal Incentive Contracts For Multiple Advertisers, Zhengping Wu, Pascale Crama, Wanshan Zhu

Research Collection Lee Kong Chian School Of Business

We consider a newsvendor who earns a revenue from the sales of her product to end users as well as from multiple advertisers paying to obtain access to those end users. We study the optimal decisions of a price-taking and a price-setting newsvendor when the advertisers have private information about their willingness to pay. We focus on the impact of the number of advertisers on the newsvendor’s optimal decisions. We find that regardless of the number of advertisers, the newsvendor may exclude advertisers with a low willingness to pay and distort the price and inventory from their system-efficient levels to …


Global Entrepreneurship Monitor 2011 Singapore Report, Olexander S. Chernyshenko, David Gomulya, Wei Ming J. Phan, Yoke Yong Lai, Moon-Ho R. Ho, Marilyn A. Uy, Kim Yan Chan, Olwen Bedford Jul 2012

Global Entrepreneurship Monitor 2011 Singapore Report, Olexander S. Chernyshenko, David Gomulya, Wei Ming J. Phan, Yoke Yong Lai, Moon-Ho R. Ho, Marilyn A. Uy, Kim Yan Chan, Olwen Bedford

Research Collection Lee Kong Chian School Of Business

Independent of the stage of economic development, entrepreneurship plays a significant role for the expansion, job creation and overall economic health within a country. As a leading international indicator of entrepreneurial activity around the world, the Global Entrepreneurship Monitor (GEM) provides valuable insight into the state of entrepreneurship within and across developed and developing economies. Knowing the entrepreneurial aspirations of country’s residents is particularly relevant in Singapore’s innovation-driven economy given that the country’s prosperity depends largely on the economic activities of its citizens. We describe the key definitions and terms used in the GEM as well as the stages of …


Negotiating Crisis In The New Media Environment: Evolution Of Crises Online, Gaining Legitimacy Offline, Augustine Pang, Nasrath Begam Binte Abul Hassan, Aaron Chee Yang Chong Jun 2012

Negotiating Crisis In The New Media Environment: Evolution Of Crises Online, Gaining Legitimacy Offline, Augustine Pang, Nasrath Begam Binte Abul Hassan, Aaron Chee Yang Chong

Research Collection Lee Kong Chian School Of Business

This study examines how crises originate online, how different new media platforms escalate crises, and how issues become legitimized offline when they transit onto mainstream media. We study five social media crises, which includes United breaks guitars and Southwest Air’s too fat to fly. Crises are triggered online when stakeholders are empowered by new media platforms that allow user-generated content to be posted online without any filtering. Facebook, YouTube and Twitter emerge as top crises breeding grounds due to their large user base and the lack of gatekeeping. Facebook and blogs are responsible for escalating crises beyond the immediate stakeholder …