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Articles 61 - 90 of 166
Full-Text Articles in Business
Harvesting Micro-Geographic Heterogeneity To Increase Community Acceptance Of Tourism, Sara Dolnicar, Gregory Kerr, K. Lazarevski
Harvesting Micro-Geographic Heterogeneity To Increase Community Acceptance Of Tourism, Sara Dolnicar, Gregory Kerr, K. Lazarevski
Faculty of Commerce - Papers (Archive)
Tourism marketing literature has long recognised the importance of residents’ acceptance of tourism if a location’s tourism industry is to be sustainable. This study contributes to this field by challenging the composite or averaging approach often applied by studies of residents in a tourism destination by arguing that there may be important differences of residents’ attitudes within a location. The study focuses on the emerging tourism industry in the City of Wollongong and finds that there are important differences between residents based on the characteristics of micro-communities. It is argued that a greater understanding of the heterogeneity of attitudes towards …
Education Implications Of The Changing Role Of Accountants: Perceptions Of Practitioners, Academics And Students, G. Jones, A. Abraham
Education Implications Of The Changing Role Of Accountants: Perceptions Of Practitioners, Academics And Students, G. Jones, A. Abraham
Faculty of Commerce - Papers (Archive)
This paper investigates the premise that the role of accountants has changed in recent times, and considers the implications for future accounting education. A review of the current literature was undertaken to determine the contemporary understanding of accounting roles and the possible impacts of this on the skills needed by accounting graduates to be successful in the workplace. The literature review also considered personal characteristics that are expected to be beneficial to the accountants of the future. A pilot survey was undertaken to ascertain the different perceptions of three participant groups in relation to the changing role of accountants and …
Corporate Social Responsibility In The Wake Of The Asian Tsunami : A Comparative Case Study Of Two Sri Lankan Companies, Mario Fernando
Corporate Social Responsibility In The Wake Of The Asian Tsunami : A Comparative Case Study Of Two Sri Lankan Companies, Mario Fernando
Faculty of Commerce - Papers (Archive)
This paper provides input on why two leading Sri Lankan private sector organisations engaged in corporate social responsibility (CSR) initiatives during the first 11-months after the Asian tsunami. It aims to report the findings related to the genuineness of tsunami related CSR activities. Amidst various stakeholders’ overwhelming outpouring of spontaneity to engage in CSR activities, the paper addresses decision-making challenges in shaping the intent and extent of the CSR initiatives in a community with a long history of charitable giving. After mapping the corporate responses to the Asian tsunami, the paper proposes a conceptual model, and examines virtuousness as a …
Default Probability For The Jordanian Companies: A Test Of Cash Flow Theory, R. Zeitun, G. Tian, K. Keen
Default Probability For The Jordanian Companies: A Test Of Cash Flow Theory, R. Zeitun, G. Tian, K. Keen
Faculty of Commerce - Papers (Archive)
This paper aims to investigate the effect of cash flow and free cash flow on corporate failure in the emerging market in particular Jordan using two samples; matched sample and a cross-sectional time-series (panel data) sample representative of 167 Jordanian companies in 1989-2003. LOGIT models are used to outline the relationship between firms’ financial health and the probability of default. Our results show that there is firm’s free cash flow increases corporate failure. The result also shows that the firm’s cash flow decreases corporate failure. Firms’ capital structures are fundamental in predicting default. Capital structure is seen as the main …
A Developing Country Perspective Of Corporate Social Responsibility: A Test Case Of Bangladesh, Ali Quazi, Ziaur Rahman, Byron Keating
A Developing Country Perspective Of Corporate Social Responsibility: A Test Case Of Bangladesh, Ali Quazi, Ziaur Rahman, Byron Keating
Faculty of Commerce - Papers (Archive)
The ‘social contract’ between the corporation and the community is of critical importance. The motivations for these contracts are continuously being revisited to understand how CSR programs can nurture and contribute to the growth of firms. While CSR issues are attracting a great deal of attention in the developed world, there is a need for more research into CSR in the developing world. This paper considers the CSR practices of a small sample of multinational corporations (MNCs) and local firms in Bangladesh to better understand this situation.
Sme Innovation In The Malaysian Manufacturing Sector, Cassey Lee, Chew-Ging Lee
Sme Innovation In The Malaysian Manufacturing Sector, Cassey Lee, Chew-Ging Lee
Faculty of Commerce - Papers (Archive)
This paper examines the determinants of innovation amongst small and medium enterprises in the Malaysian manufacturing sector using firm-level data. For small-sized firms, younger firms are more likely to innovate compared to older firms. However, for medium-sized and large-sized firms, older firms are more likely to innovate. The extent of foreign ownership is not an important determinant of innovation. Small-sized firms with more employees are more likely to innovate. Medium-sized firms that produce for domestic market tend to be more innovative. In terms of ownership structure, medium-sized firms that are public limited companies are less likely to innovate. The relationship …
"Crises" That Scare Tourists: Investigating Tourists’ Travel-Related Concerns, Sara Dolnicar
"Crises" That Scare Tourists: Investigating Tourists’ Travel-Related Concerns, Sara Dolnicar
Faculty of Commerce - Papers (Archive)
The importance of perceived risk by tourists – while first studied in the broader context of general consumer behaviour (Bauer, 1960) - has been of ongoing interest to the tourism industry and research. The topic is of interest to tourism even in times when no major actual risks need to be feared given that the intangible nature of the tourism product brings uncertainty in the destination or vacation choice process. However, global political events such as terrorism attacks and the emergence of global epidemics have reignited awareness of the importance of risk perceptions, adding a new dimension to the potential …
A Market-Oriented Approach To Responsibly Managing Information Privacy Concerns In Direct Marketing, Sara Dolnicar, Yolanda Jordaan
A Market-Oriented Approach To Responsibly Managing Information Privacy Concerns In Direct Marketing, Sara Dolnicar, Yolanda Jordaan
Faculty of Commerce - Papers (Archive)
Marketing communications media technologies have the potential to be intrusive and influence consumers’ perceptions of marketing communication. Aggressive direct marketing (DM) is one communication tool that has the potential to lead to consumer concern about information privacy. Concerned consumers change their behavior: they refuse to buy through risky channels or provide information, thus jeopardizing the aim of DM. Responsible DM can prevent such reactions and build trust. Typical measures taken and recommended to protect consumers from privacy violations are of a regulative rather than a market-oriented nature, which is directly opposed to companies’ profit maximization aims. We propose a segmentation-based …
Are Chinese Stock Markets Increasing Integration With Other Markets In The Greater China Region And Other Major Markets?, G. Tian
Faculty of Commerce - Papers (Archive)
This paper investigates the cointegrating and long-term causal relationships between the Shanghai A and B-share market, and between these two markets and the Hong Kong, the Taiwanese, the Japanese and the US market of two sub periods between July 1993 and March 2007. On the basis of a new Granger non-causality test procedure developed by Toda-Yamamoto (1995) and Johansen’s (1988) cointegration test, my results suggest that a long-term equilibrium relationship measured by cointegration has been merged between the Chinese A-share market and the other markets in greater China region as well as the US market during the post-crisis period which …
Management Learning Exercise And Trainer’S Note For Market Segmentation In Tourism, Sara Dolnicar
Management Learning Exercise And Trainer’S Note For Market Segmentation In Tourism, Sara Dolnicar
Faculty of Commerce - Papers (Archive)
Tourists are different. Tourists prefer different destinations, engage in different vacation activities and perceive different aspects of their vacation as important. Differences (heterogeneity) among tourists enable the tourism industry to identify interesting groups within the market who have similar and very distinct needs, target them, and gain competitive advantage through offering superior service to a smaller group of tourists instead of trying to satisfy the entire market’s diverse needs. The process of identifying and learning about possible market segments that may be managerially useful is referred to as market segmentation. This article shows how researchers can develop learning exercises for …
Beyond “Commonsense Segmentation”: A Systematics Of Segmentation Approaches In Tourism, Sara Dolnicar
Beyond “Commonsense Segmentation”: A Systematics Of Segmentation Approaches In Tourism, Sara Dolnicar
Faculty of Commerce - Papers (Archive)
Market segmentation is an accepted tool in strategic marketing. It helps to understand and serve the needs of homogeneous consumer sub-populations. Two approaches are recognized: a priori and data-driven (a posteriori, Mazanec, 2000; post-hoc, Wedel & Kamakura, 1998) segmentation. In tourism there is a long history of a priori segmentation studies both in industry and academia. These lead to the identification of tourist groups derived from dividing the population according to prior knowledge (“commonsense segmentation”). However, due to the wide use of this approach, there is not much room for competitive advantage to be gained by using a priori segmentation. …
Australian Online Newspapers: A Website Content Analysis Approach To Measure Interactivity, Nor Hazlina Hashim, Helen M. Hasan, S. Sinnapan
Australian Online Newspapers: A Website Content Analysis Approach To Measure Interactivity, Nor Hazlina Hashim, Helen M. Hasan, S. Sinnapan
Faculty of Commerce - Papers (Archive)
This paper addresses the growth and development of the concept of interactivity in online newspapers from the perspectives of computer-mediated communication, journalism, advertising, and information system. This paper discusses the concept of interactivity originally coined by Heeter. The study maps Heeter’s dimensions that are content availability and choice, communication opportunity, effort of users, responsiveness, and customization and management of information onto contemporary settings of Australian online newspaper industry. The researchers reviewed 12 Australian online newspapers over two snapshots using website content analysis approach. Results draws out interesting discussions as to the level of interactivity highlighted by the online newspapers industry. …
The Sensible Organization: A New Agenda For Is Research, Helen M. Hasan, L. Warne, H. Linger
The Sensible Organization: A New Agenda For Is Research, Helen M. Hasan, L. Warne, H. Linger
Faculty of Commerce - Papers (Archive)
IS research and practice does not adequately address modern organizational forms of flatter hierarchies; decentralized decision-making, greater capacity for tolerance of ambiguity, permeable internal and external boundaries, capacity for renewal, self-organizing units, self-integrating coordination mechanisms and continual change. The important challenge for IS is to determine what sort of organizational forms, structures and systems are most appropriate to meet the demands of the current and foreseeable environment. We argue that this challenge can be met through a new agenda for IS based on the concept of the ‘sensible organization’. Our argument is grounded in evidence drawn from the findings of …
What Motivates Which Volunteers? Psychographic Heterogeneity Among Volunteers In Australia, Sara Dolnicar, Melanie J. Randle
What Motivates Which Volunteers? Psychographic Heterogeneity Among Volunteers In Australia, Sara Dolnicar, Melanie J. Randle
Faculty of Commerce - Papers (Archive)
Six psychographic segments of volunteers in Australia are constructed on the basis of their volunteering motivations. The resulting segments include “classic volunteers”, whose motivations are three-fold: doing something worthwhile, personal satisfaction, and helping others. “Dedicated volunteers” perceive each one of the motives for volunteering as relevant, while “personally involved volunteers” donate time because of someone they know in the organization, most likely their child. “Volunteers for personal satisfaction” and “altruists” primarily wish to help others, and finally,” niche volunteers” typically have fewer and more specific drivers motivating them to donate time, for example, to gain work experience. The segments are …
Democratising Organisational Knowledge: The Potential Of The Corporate Wiki, Helen Hasan, Charmaine Pfaff
Democratising Organisational Knowledge: The Potential Of The Corporate Wiki, Helen Hasan, Charmaine Pfaff
Faculty of Commerce - Papers (Archive)
Attempts to impose knowledge management often ignore the vast organisational resource of workrelated tacit knowledge possessed by knowledge workers. Our research reveals that activities supported by social technologies such as Wikis, may provide a more appropriate capability for tacit knowledge management where a network centric focus is adopted. A corporate Wiki has the potential to engage the collective responsibilities of knowledge workers to transfer their collective experience and skills into a dynamic shared knowledge repository. However, the traditional organisational culture can be reluctant to allow this power shift which surrenders the monopolistic control of the few over the creation and …
Call Centres And The Quality Of Work Life: A Public/Private Sector Comparison, Zeenobiyah N. Hannif
Call Centres And The Quality Of Work Life: A Public/Private Sector Comparison, Zeenobiyah N. Hannif
Faculty of Commerce - Papers (Archive)
The quality of work life is a traditionally under-researched area where call centres (CC) are concerned. Similarly, much of the existing call centre research is based on the private sector despite the public sector emerging as a large user of CC operations. This paper is based on empirical research conducted in two Australian CC’s to explore whether and how the quality of work life varies between the two sectors. Findings relating to three quality of work life elements are reported: job content, working hours & work-life balance, and managerial/supervisory style and strategies. Public sector call centre Govtcall emerges as being …
The Role Of Community Leaders As 'Senior Managers' In Place Brand Implementation, Gregory Kerr, Gary Noble, John Glynn
The Role Of Community Leaders As 'Senior Managers' In Place Brand Implementation, Gregory Kerr, Gary Noble, John Glynn
Faculty of Commerce - Papers (Archive)
Brand management is now being applied to places to stimulate economic and social development. While the literature advocates the benefits, it suggests that the process of implementation is not understood. Referring to the corporate brand-place brand analogy and the important role of senior management in corporate branding, this paper examines the role of community leaders, as the senior management equivalent, in two cities which have implemented a place brand strategy. This paper provides an insight into the importance of community leaders as drivers of the place brand as well as the cultural change which may be required to ensure the …
A Cultural-Historical Activity Theory Approach To Users, Usability And Usefulness, Helen M. Hasan
A Cultural-Historical Activity Theory Approach To Users, Usability And Usefulness, Helen M. Hasan
Faculty of Commerce - Papers (Archive)
This paper takes an historical overview of the field of Human-Computer Interaction. Itdescribes how the cognitive psychology emphasis on user involvement in systemsdevelopment of the 1980s reached its limit by the early 1990s. At this point the focus shifted onto support for the tasks of users using computer-based systems in real contexts, a focus that ideally suits the mobile, ubiquitous and social technologies of the new millennium. The Cultural-Historical Activity Theory provides an appropriate framework for understanding this phenomenon and is adopted in this paper to present the work, over a seven year period, of a usability laboratory grounded in …
Dynamic Linkages Between The Thai And International Stock Markets, Surachai Chancharat, Abbas Valadkhani
Dynamic Linkages Between The Thai And International Stock Markets, Surachai Chancharat, Abbas Valadkhani
Faculty of Commerce - Papers (Archive)
This paper investigates the existence of cointegration and causality between the stock market price indices of Thailand and its major trading partners using monthly data (1987-2005). The Engle-Granger two-step procedure and Gregory and Hansen (1996) test (allowing for one structural break) provide no evidence of a long-run relationship between the stock prices of Thailand and these countries. We argue that there exist potential long-run benefits from diversifying the investment portfolios internationally to reduce the associated systematic risks across countries. However, in the short run there are three unidirectional Granger causalities running from the stock returns of Hong Kong, the Philippines …
Family Values And Cultural Continuity Among The Displaced East Bengal Hindus In Kolkata, Golam Sarwar Khan, Muhammad K. Chowdhury
Family Values And Cultural Continuity Among The Displaced East Bengal Hindus In Kolkata, Golam Sarwar Khan, Muhammad K. Chowdhury
Faculty of Commerce - Papers (Archive)
In the process of resettlement in Kolkata, the East Bengal (EB) Hindu refugee-migrants initiated some strategic plans for their unity. These plans were reflected in their attitudes of retaining family values, marriage practices and distinct cultural boundaries. EB Hindus known as Bangal tended to maintain such distinctive attitudes because they could not easily socialise and adjust themselves with the local people of West Bengal (WB) known as Ghoti. Initially, the EB Hindus felt threatened by maintaining distinct cultural values and supremacy primarily for their unsettled status. Even after a stay of over 30 years in Kolkata, most EB Hindus could …
Collaborative Knowledge At The Grass-Roots Level: The Risks And Rewards Of Corporate Wikis, Charmaine Pfaff, Helen M. Hasan
Collaborative Knowledge At The Grass-Roots Level: The Risks And Rewards Of Corporate Wikis, Charmaine Pfaff, Helen M. Hasan
Faculty of Commerce - Papers (Archive)
The open source movement is founded on the concept of democratising knowledge to freely collaborate and exchange information at the grass-roots level. As Wikis are philosophically grounded in this movement, the use of corporate Wikis in the collaborative creation and operation of knowledge management systems holds considerable potential. However, the impact of using corporate Wikis in the business environment has uncovered some challenging issues such as licensing, accountability and liability regarding copyright, which may require a change in the way we think about intellectual property and licensing in this connected world.
Ontology Revision On The Semantic Web: Integration Of Belief Revision Theory, S. H. Kang, S. Lau
Ontology Revision On The Semantic Web: Integration Of Belief Revision Theory, S. H. Kang, S. Lau
Faculty of Commerce - Papers (Archive)
Ontology is used to define terms and relations on the Semantic Web to form well-structured semantics of Web resources. Ontology revision refers to the process of updating ontology to ensure changes are made in a consistent manner. Belief revision theory deals with approaches to ensure consistency in the belief sets is maintained when beliefs need to be revised. This paper discusses the integration of belief revision theory to the ontology reengineering method as a means to ensure consistency in ontology revision.
A World Of Flux Requires Information Literacies In The Community And Workplace, Lynda S. Kriflik, George K. Kriflik
A World Of Flux Requires Information Literacies In The Community And Workplace, Lynda S. Kriflik, George K. Kriflik
Faculty of Commerce - Papers (Archive)
This paper outlines two studies that explored alternative methodologies that assisted individuals to identify and critically reflect on their preferred way of being. Central to both studies is the importance of critical reflection as the pathway to fully informed decisions. In one study the researcher explored how managers considered information issues that influenced their leadership style, including the risks that stem from individual attitudes and actions. The other explored consumer reactions to food system risk and the information desired to reduce such risk. Both studies highlight the need to facilitate the enhancement of information literacies in the workplace and in …
Australian Online Newspaper: An Exploratory Study On Internet Savvy Users Using Q-Methodology, Nor Hazlina Hashim, J. A. Meloche
Australian Online Newspaper: An Exploratory Study On Internet Savvy Users Using Q-Methodology, Nor Hazlina Hashim, J. A. Meloche
Faculty of Commerce - Papers (Archive)
This paper reports on the results of a study of online newsreaders. The study used Q-methodology to investigate the perception of online newspaper use with a group of Internet-literate participants in Australia composed of university students and academics. The relatively recent emergence of Internet facilities now enables news to circulate more quickly and more comprehensively online than in any other form. Yet online news has not replaced other forms of news distribution; it has tended to complement them. Thus, this study seeks to gain an understanding of online news from the perspective of active Internet users.
Consumer Response To Corporate Social Responsibility Initiatives: An Investigation Of Two Necessary Awareness States, Alan Pomering, Sara Dolnicar
Consumer Response To Corporate Social Responsibility Initiatives: An Investigation Of Two Necessary Awareness States, Alan Pomering, Sara Dolnicar
Faculty of Commerce - Papers (Archive)
Consumers increasingly expect companies to make a broader contribution to society. The business benefits of doing so, however, are currently not evident. Prior studies conclude that consumers’ purchase decisions are positively influenced by socially responsible initiatives. However, this insight appears to be of little practical relevance if the level of awareness of such initiatives among consumers is very low. McWilliams and Siegel (2001) emphasise that if CSR is to act as a point of differentiation, awareness of a firm’s CSR activities is crucial. We empirically test this awareness level. In doing so we respond to Maignan’s (2001) call for research …
The Impact Of Large Firms In Promoting Economic Growth, Exports, And Regional Integration: A Chandlerian Perspective, Elias Sanidas
The Impact Of Large Firms In Promoting Economic Growth, Exports, And Regional Integration: A Chandlerian Perspective, Elias Sanidas
Faculty of Commerce - Papers (Archive)
Chandler's work is well known. He has amply demonstrated that large firms played a huge role in the economic take-off and development of countries such as Germany and especially the USA. In this paper his thesis is extended to the whole world, by considering various countries, economically itegrated regions, their exports and economic achievement. The largest firms in the world are examined in this context. Chandler's thesis is thus confirmed wth this analysis and some quantitative evidence is provided in that respect. In addition, integration seems to take place even without the existence of formal agreements due to the presence …
Alignment Of Buyer And Supplier Expectations In The Transportation And Logistics Service Industry, Tim R. Coltman, John Gattorna, Byron Keating
Alignment Of Buyer And Supplier Expectations In The Transportation And Logistics Service Industry, Tim R. Coltman, John Gattorna, Byron Keating
Faculty of Commerce - Papers (Archive)
Supply chain management (SCM) research has tended to focus on the planning and management of a broad range of activities involved in sourcing and procurement, conversion, and management of logistics. However, the domain is increasingly recognising the significance of coordination and collaboration between channel partners. As such, there is a need to better understand how channel partners make decisions; and in particular, whether there is an alignment in the expectations of these partners. In this study we use an agency theory approach to explore the relative importance of various supply chain components to reveal the decision-making trade-offs that occur when …
An Evaluation Of The Usefulness Of Cash Flow Ratios To Predict Financial Distress, Leonie Jooste
An Evaluation Of The Usefulness Of Cash Flow Ratios To Predict Financial Distress, Leonie Jooste
Faculty of Commerce - Papers (Archive)
Purpose: With the introduction of the cash flow statement it became an integral part of financial reporting. A need arose to develop ratios for the effective evaluation of cash flow information. This article investigates cash flow ratios suggested by various researchers and suggests a list of ratios with the potential to predict financial failure. Design: The cash flow ratios suggested by researchers, from as early as 1966, are investigated and eight cash flow ratios selected for inclusion in an analysis to predict financial failure. Ten failed entities are selected for a cash flow evaluation by means of the selected ratios …
Discretionary Expenditure And Tourism Consumption: Insights From A Choice Experiment, G. I. Crouch, H. Oppewal, T. Huybers, Sara Dolnicar, J. J. Louviere, T. Devinney
Discretionary Expenditure And Tourism Consumption: Insights From A Choice Experiment, G. I. Crouch, H. Oppewal, T. Huybers, Sara Dolnicar, J. J. Louviere, T. Devinney
Faculty of Commerce - Papers (Archive)
Consumers’ decisions to spend money on tourism occur in the context of the other potential uses of their resources and corresponding values or utilities. While many studies have examined the demand for travel and tourism there is no known study that reveals how individuals and households make tradeoffs when allocating their spending between various potential categories of discretionary expenditure. This study assesses these tradeoffs empirically through the conduct of a choice experiment on a random sample of Australian consumers. The results provide insight into how each category of discretionary expenditure is valued and how spending in each category competes for …
Travel Agency Marketing Strategy: Insights From Switzerland, Sara Dolnicar, C. Laesser
Travel Agency Marketing Strategy: Insights From Switzerland, Sara Dolnicar, C. Laesser
Faculty of Commerce - Papers (Archive)
This paper provides insight into alternative strategies for travel agencies in a matured travel market with a high internet penetration. Discounting arguments that claim that there will be no need for travel agents in future, two possible roles for travel agents can be derived from theory and prior studies in the field: travel agents can survive if they focus on specific specialized services, such as travel consultation (specialization; hypothesizing that systematic differences exist between the usage of travel agents for different travel contexts), and travel agents can survive if they focus on specific segments of the market, such as older …