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Full-Text Articles in Business

High And Low Road Approaches To The Management Of Human Resources: An Examination Of The Relationship Between Business Strategy, Human Resource Management And High Performance Work Practices, Carol Gill, Denny Meyer Sep 2008

High And Low Road Approaches To The Management Of Human Resources: An Examination Of The Relationship Between Business Strategy, Human Resource Management And High Performance Work Practices, Carol Gill, Denny Meyer

Carol Gill

The Contingency approach to human resource management leads to the hypothesis that High Performance Work Practices (HPWP) are more compatible with ‘High Road’ business strategies that emphasize product differentiation through quality and innovation. More traditional human resource management is better suited to ‘Low Road’ business strategies that emphasise cost control and competition based primarily on price. Using data collected from a sample of 179 large Australian workplaces we tested the contingencies that influence HPWP implementation and impact. Our results support the Contingency approach in that High Road organisations are more likely to adopt HPWP and the Universal approach in that …


The Relationship Between New Work Practices, Trust And Unions, Carol Gill Dec 2007

The Relationship Between New Work Practices, Trust And Unions, Carol Gill

Carol Gill

This paper examines extant theory and empirical research on new work methods, employee voice, employee trust and unions to draw conclusions on the relationship between these constructs and make recommendations for future empirical research. It found that trust is an important antecedent of new work methods and that union collective voice when coupled with collaborative industrial relations enhances employee trust which facilitates the successful adoption of new work methods and delivers sustainable competitive advantage. This refutes the proposition that unions are a threat to productivity which leads management respond with union avoidance and suppression. This paper has implications for management …


How Unions Impact On The State Of The Psychological Contract To Facilitate The Adoption Of New Work Practices, Carol Gill Dec 2007

How Unions Impact On The State Of The Psychological Contract To Facilitate The Adoption Of New Work Practices, Carol Gill

Carol Gill

This article draws together extant knowledge from the psychological contract, trust, union and new work practices (NWP) literature to develop a model on how union presence impacts on the effective adoption of NWP. It proposes that the strength of unions, coupled with the quality of industrial relations, determines whether unions will have a positive or negative impact on NWP. Unions can have a positive impact on the adoption of NWP by reducing the gap between management rhetoric and reality through employee voice and workforce stability. This builds trust between management and employees creating a virtuous cycle that can mitigate contract …


The Impact Of Culture On Inter And Intra Organization Supply Chains At Nissan, Carol Gill Dec 2007

The Impact Of Culture On Inter And Intra Organization Supply Chains At Nissan, Carol Gill

Carol Gill

This paper examines how national and organizational culture influences supply chain management. To do this it reports on the case of Nissan Motor Company and finds that Japanese national culture had a significant impact on Nissan’s inter organizational supply chain. In addition to this, national culture influenced organizational culture which had a substantive impact on Nissan’s intra organizational supply chain. This article also analyses how Nissan was able to integrate its internal supply chain through culture change that successfully introduced Anglo business and human resource management practices into a Confusion Asian culture. It concludes that Nissan's organization culture had a …