Business Commons^™

Training For The Coaching Leader: How Organizations Can Support Managers, Julia Ahrens, Grace Mccarthy, Trenton J. Milner

Sydney Business School - Papers

Purpose – The demand for leaders to coach their employees is increasing as the benefits become more and more evident. However, little is known about the training managers have received in coaching or what support is available/required from their organizations. The paper aims to discuss this issue.

Design/methodology/approach – The paper encompassed a survey of 580 managers in Australian organizations with more than 200 employees. The authors used qualitative thematic analysis to examine the extensive free text answers.

Findings – The findings indicated that while some managers had received some form of training in coaching (30-40 percent, depending on training …

Coachable Moments: Identifying Factors That Influence Managers To Take Advantage Of Coachable Moments In Day-To-Day Management, Christina Turner, Grace Mccarthy

Faculty of Business - Papers (Archive)

The purpose of this study was to identify the factor s that influence managers to take advantage of coachable moments in day-to-day management. Inte rviews with ten managers found that time, skills, and relationships were key factors considered by ma nagers, but that these were considered within the context of potential "risk" to the manager. Th is paper elaborates on these findings and makes recommendations for further research into how manage rs consciously assess the risks associated with coaching, in order to decide whether to take a dvantage of an informal coaching opportunity.

How And Why Do Managers Use Coaching Skills?, Grace Mccarthy, Julia Ahrens

Sydney Business School - Papers

While the evidence base for coaching has been increasing rapidly in the past decade, relatively little is known about how managers coach, what approaches they use, the purposes for which they use coaching and the benefits they experience. This paper provides a brief overview of the coaching literature in relation to the managerial context, outlines the method used in the research reported here, summarises the findings of a survey conducted among Australian managers in March 2012 to explore the above questions, draws conclusions and makes recommendations for further research. Whilst a coaching approach might be initially challenging and time-consuming to …

Value Of Values For Practicing Managers And Leaders, Palli Mulla K A Chandrakumara

Sydney Business School - Papers

The aim of this article is to increase the awareness of and practical knowledge about values and their impact on management practices and behavioral and performance outcomes in organizations. It explores the meaning of values by using "preferences and priorities" and by differentiating values from other closely related concepts such as ethics, attitudes,needs, and morals. It also highlights some important evolving value patterns pertaining to customers, organizations,and employees belongs to three generations: Boomers, Generation X, and Generation Y. Another interesting aspect of the article is the exploration of evidence with regard to impact of values as an independent, moderator, and …

Leadership Styles And Company Performance: The Experience Of Owner-Managers Of Smes, Palli Mulla K A Chandrakumara, Anura De Zoysa, Athula S. Manawaduge

Faculty of Commerce - Papers (Archive)

Leadership styles of owner-managers were explored in the context of a developingcountry in South Asia with a view to examining their impact on financial performanceof SMEs. It was justified that the study has both theoretical and contextualsignificance. Data were collected from 204 companies in Sri Lanka by adopting mixedmethodologies that consisted of both qualitative and qualitative approaches.Descriptive statistics and correlation coefficient were used in the analysis. The findingsrevealed that the existence of three main leadership styles in the sample, namely;entrepreneurial, managerial, and mix of both entrepreneurial and managerialleaderships. The analysis indicated that 60 percent of firms had increased financialperformance, while …

Just Don't Call Me A Feminist: Senior And Junior Women Managers' Perceptions Of Communication Dilemmas At Work, Mary Barrett

Faculty of Commerce - Papers (Archive)

Barrett (2004) found senior women managers evaluated workplace communication strategiesdifferently according to whether they thought a man or a woman was using the strategy. Butorganisationally junior younger women often reject overt feminist standpoints and might evaluatethese strategies differently. To test this, 255 junior women managers evaluated strategies for the samedilemmas older women had. When evaluating strategies for short and medium term dilemmas (egbeing interrupted, getting credit for an idea), junior women managers evaluate less than older womenmanagers on the basis of the communicator's gender. However with longer term dilemmas (eg gettingachievements noticed for promotion), junior women managers avoid some strategies …

The Value Of Managerial Beliefs In Turbulent Environments: Managerial Orientation And E-Business Advantage, T. Coltman, T. M. Devinney, D. F. Midgley

Faculty of Informatics - Papers (Archive)

There is a great divide between the degree to which academic research accounts for the role of managerial discretion in firm performance and the weight given by the popular press and financial community to the importance of the management of an organization. The purpose of this paper is to bridge this gap by quantifying the way managerial beliefs influence the quality of firm performance in a turbulent environment based on e-business.
An e-business research setting is used that is associated with a situation of environmental turbulence to allow for sufficient variance in managerial beliefs to measure their effect on firm …

Ethical Ideologies Of Senior Australian Managers: An Empirical Study, Mario Fernando, S. Dharmage, Shamika Almeida

Faculty of Commerce - Papers (Archive)

Forsyth’s (1980) Ethics Position Questionnaire and Hunt et al.’s (1989) Corporate Ethical Value Questionnaire are used to examine the ethical ideologies of senior managers from organizations listed in the Australian Stock Exchange. The results indicate how corporate ethical values, religion, gender and age are related to the idealism and relativism of senior Australian managers. After discussing the results, limitations of the study are offered. Finally, managerial implications are provided and recommendations for future research are given.

A Model Of Predictors Of Managers Performance, Peter Hosie, Zeenobiyah N. Hannif

Faculty of Commerce - Papers (Archive)

The 'happy-productive worker' thesis is a commonsense theory that has recently evolved into the 'performing-managers' proposition. This paper summarises the research that was conducted to develop a Partial Model of Managers' Affective Wellbeing, Intrinsic Job Satisfaction and Performance. This lays the groundwork for developing a more comprehensive Model of Predictors of Managers' Performance. This represents a far more complete and sophisticated conceptualisation of the predictors of managers' performance than what is currently available in the literature. Job characteristics, role conflict, role overload, role ambiguity, organisational commitment and extrinsic job satisfaction are introduced as logical extensions to the Partial Model, and …

The Role Of Community Leaders As 'Senior Managers' In Place Brand Implementation, Gregory Kerr, Gary Noble, John Glynn

Faculty of Commerce - Papers (Archive)

Brand management is now being applied to places to stimulate economic and social development. While the literature advocates the benefits, it suggests that the process of implementation is not understood. Referring to the corporate brand-place brand analogy and the important role of senior management in corporate branding, this paper examines the role of community leaders, as the senior management equivalent, in two cities which have implemented a place brand strategy. This paper provides an insight into the importance of community leaders as drivers of the place brand as well as the cultural change which may be required to ensure the …

Beliefs And Attitudes Associated With Erp Adoption Behaviours: Grounded Theory From The It Managers And End-Users Perspective, S Arunthari, Helen M. Hasan

Faculty of Commerce - Papers (Archive)

No abstract provided.

Engendering Healthy Organisational Communication - Evidence From Australian Female Managers And Business People, Mary Barrett

Faculty of Commerce - Papers (Archive)

Keeping 'good' communication in organisations is one of the most frequently prescribed recipes for organisational well being. Training programs for employees in assertiveness, improved communication, career development, and managing oneself and others, have often called attention to the specifics of verbal interactions between managers, employees and others in the organisation. Such training programs generally suppose that direct, open approaches to communication are best. Yet it has often been asserted in sociolinguistic research that men and women communicate differently, including at work. Despite this, precepts for 'good' communication that are recommended for both genders in communication training are usually consistent with …

Increasing Acceptance Of Managers For The Use Of Marketing Decision Support Systems, Danielle Stern

Faculty of Commerce - Papers (Archive)

There have been many investigations into decision support systems and the range of benefits they can provide to an organisation. Despite the increased use of these systems in professional practice, there remains a lack of acceptance towards marketing decision models, with many managers resisting their full implementation. This paper presents results of a task designed to explore the extent to which decision models are understood. Although findings show low levels of understanding, it appears that relevant ability and skill can be learned. Educational programs could use the task to raise awareness of problems related to human misjudgment and to demonstrate …